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Reviews of Fairfield Inn & Suites by Marriott Sarasota Lakewood Ranch

2.5 out of 5
Fairfield Inn & Suites by Marriott Sarasota Lakewood Ranch
6105 Exchange Way, Bradenton, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 562 reviews" "
Rating 8 - Good. 170 out of 562 reviews" "
Rating 6 - Okay. 57 out of 562 reviews" "
Rating 4 - Poor. 25 out of 562 reviews" "
Rating 2 - Terrible. 17 out of 562 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

anne marie

Stayed 1 night in Apr 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, amenities
Breakfast was above average. Beds comfortable. Linens on bed and in bath were tired.Room functionable but tired. Bathroom not acceptable, dirty floors and shower curtain was moldy.
Stayed 1 night in Mar 2024

10/10 Excellent

CHALLAN

Stayed 1 night in Mar 2024

8/10 Good

Lawrence F

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great continental breakfast. Very efficient, clean, and tasty. Good variety of breakfast options
Stayed 1 night in Mar 2024

8/10 Good

Wayne A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024

8/10 Good

German

Traveled with family
Liked: Cleanliness
House cleaning came everyday but didn’t do the bed was a bit confused. Breakfast could’ve been better. The pool area was clean. Overall place was clean and neat. Happy with the stay!
Stayed 3 nights in Feb 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Quick trip
Stayed 1 night in Feb 2024
Response from Management Team on Feb 7, 2024
Thank you for staying with us.

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities
I checked in the night before and still had to wait 2 hours for my room to be ready. Most of the staff seemed to be new and couldn’t answer basic question.
Stayed 3 nights in Jan 2024
Response from Management Team on Feb 7, 2024
Thank you for staying with us and your feedback.

10/10 Excellent

Karin, Fortmyers

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management Team on Jan 16, 2024
Thank you for staying with us and your feedback.

2/10 Terrible

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too expensive, low quality
For starters, the elevators were off service the whole time (3 days) no elevator and 3rd floor room. Way too expensive for the quality.
Stayed 3 nights in Jan 2024
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

2/10 Terrible

robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator didn’t work!!!!!!! I wouldn’t consider that to be a breakfast. The same thing everyday fake bacon and fake scrambled eggs. One day in the whole week we were there did they have something different then they had sausage.
Stayed 5 nights in Jan 2024
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

4/10 Poor

michel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Late check-in clerk not helpful or not interested to listen. No regards to the requests we had when we did the booking. Elevator out of order …had to carry 5 pieces of luggages down the stairs.
Stayed 2 nights in Jan 2024
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

4/10 Poor

Rami

Stayed 4 nights in Jan 2024
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

6/10 Okay

Ann

Liked: Cleanliness
The lobby had a constant sulfur smell. Housekeeping only came once and we had to ask for them to come, even though we requested daily housekeeping.
Stayed 4 nights in Dec 2023
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

2/10 Terrible

Tara

Stayed 6 nights in Dec 2023
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

4/10 Poor

Danielle

Traveled with family
Disliked: Staff & service
Mediocre stay and no one to clean the rooms.
The front desk staff were all very friendly at this Fairfield Marriott. What was frustrating was that when I arrived, she set up daily room cleaning for my room since I had a baby with me. They cleaned the first day but never saw them again after that. I was gone for the majority of the day each day and when I returned, room still not cleaned. And it’s not like I can just ask them to come clean while I step out, if you’ve traveled with a baby, you’ll understand. The hotel was outdated, the breakfast was meh and so was the coffee which is what I’ve come to expect at these free breakfast hotels. They put the crib in the room as I requested but no sheets and when I asked for some, the lady gave me some bed sheets and said I could ask housekeeping for proper crib sheets when they arrived in an hour (it was already late and past the baby’s bedtime). Overall, they stay wasn’t terrible but it’s def not my first choice.
Stayed 4 nights in Dec 2023
Response from Management Team on Jan 16, 2024
Thank you for your feedback.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good great place to stay.
Stayed 1 night in Nov 2023

8/10 Good

Vandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Not quite a suite. Just a room with a microwave. Microwave was broken. Fridge and coffee maker worked. Not convenient for walking to the major malls even though the distance on a map looks like you could. It is on the other side of major highways and no direct walking routes if you do not rent a car.
Stayed 3 nights in Nov 2023

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service, amenities
Hotel was very nice, however pool area was not maintained. Overgrown weeds, dead plants, and pool and jacuzzi needed a good cleaning.
Stayed 6 nights in Oct 2023
Response from Management Team on Nov 6, 2023
Thank you for the feedback.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again.
The hotel was decent, the rooms were as spacious possible and the breakfast was okay. However the front desk crew and the breakfast lady were very friendly.
Stayed 1 night in Oct 2023
Response from Management Team on Oct 21, 2023
Thank you! Please come and stay again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Management Team on Oct 21, 2023
Thank you and please come again!

10/10 Excellent

Xia

Traveled with family
Liked: Cleanliness, property conditions & facilities
All was pleasant
Stayed 1 night in Sep 2023
Response from Management Team on Oct 21, 2023
Thank you! Please come and stay again.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management Team on Oct 21, 2023
Thank you for staying with us. Please visit again.

10/10 Excellent

Enna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2023
Response from Management Team on Oct 21, 2023
Thank you for staying with us. Please visit again.

8/10 Good

Brandon, Houston

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at this hotel were very helpful, friendly, attentive and helpful. The hotel wasnt dirty, just was a limited with amenities and in need of updates. The room was clean, but in need of updates. Everything was in place and operable, but the door lock was difficult to operate when leaving. The shower curtain was way too short for the shower. The tub drain mechanism was missing. The room had a musty but not overpowering odor. Decent location with limited walkable dining options.
Response from Management Team on Sep 19, 2023
Thank you so much for your feedback, Brandon. We will work on improving on the areas you recommended and hope you come back to see how we do. All the best!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Aug 2023
Response from Management on Sep 15, 2023
Thank you!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice. Allowed me to check in an hour early.
Stayed 1 night in Sep 2023
Response from Management on Sep 15, 2023
Thank you for staying with us and for your review

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Sep 15, 2023
Thank you for staying with us and for your review!

10/10 Excellent

Lori, East Norriton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not your average run of the mill breakfast. Fresh bagels and English muffins, three different styles of eggs, sausage and bacon, Danish, juices, fresh fruit, cut melons, yogurts and of course the make your own waffles. Nice and friendly, relaxed dining experience. Coffee and flavored and water regular water available all day.
Stayed 2 nights in Aug 2023
Response from Management on Sep 15, 2023
Thank you for staying with us and for your review!

6/10 Okay

Sue

Traveled with partner
Liked: Staff & service
The location is perfect if you are spending time in Lakewood Ranch. The staff is friendly and helpful, the rooms are comfortable. The bathrooms need some attention, everything is mounted to high. The shower curtains were too high to keep the water in the tub, they mounted the soap and shampoo on the shower wall with the shower head (should be mounted on the opposite wall) and the soap and shampoo was mounted to high, I could barely reach them.
Stayed 1 night in Aug 2023
Response from Management on Sep 15, 2023
Thank you for staying and for your feedback, we will use it as a great training topic with our team to improve our services.Once again, thank you!

6/10 Okay

Michael

Traveled with family
Liked: Room comfort
Poor air conditioning
The place was nice and convenient. My biggest complaint was the air conditioner. Would make a lot of noise. I tried moving to another room but that room wasn’t any better. It at times woke me during the night.
Stayed 2 nights in Aug 2023
Response from Management on Sep 15, 2023
Dear guest,Thank you for the review and thank you for your feedback. We will use your comments as a training topic with our team.Once again, thank you!

10/10 Excellent

Renata

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby smell so good & the ladies at the front desk were fantastic .
Stayed 1 night in Aug 2023
Response from Management on Sep 15, 2023
Thank you!

8/10 Good

Mitchell, Lansdale

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a very convenient location at the entrance to Lakewood Ranch. Staff was friendly.
Stayed 5 nights in Jul 2023
Response from Management on Sep 15, 2023
Dear guest, thank you for staying with us and for your feedback!

10/10 Excellent

Samantha

Stayed 1 night in Jul 2023
Response from Management on Sep 15, 2023
Dear guest,Thank you for staying with us and for your feedback!

10/10 Excellent

Colleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff—friendly and helpful
Stayed 7 nights in Jul 2023
Response from Management on Sep 15, 2023
Dear guest,Thank you for staying with us and for your feedback

8/10 Good

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on Sep 15, 2023
Dear guest,Thank you!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent and beds are comfortable.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 17, 2023
Thank you for your feedback, Kelly. Please stay with us again.

6/10 Okay

daniel

Traveled with family
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 5, 2023
Thank you for your feedback, Daniel.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient to dining and shopping. Pool and hot tub open and clean
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 5, 2023
Thank you for your feedback, Kelly!

6/10 Okay

Matthew

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Good location. Close to restaurants and major highways. Staff was friendly. The man doing Housekeeping and the night front desk lady were both friendly and helpful. Downside was room smelled musty and a/c unit wasn’t great.
Stayed 5 nights in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Thank you for feedback, Matthew. Please try us again soon.

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay. Near many restaurants and conveniences. Great staff and nice breakfast for all.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedback.

10/10 Excellent

Angela

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Thank you Angela!

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & clean
It was clean & beds were comfortable. Very easy check in & check out. Late check out was convenient.
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedback.

8/10 Good

Karen

Stayed 1 night in May 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedback.

6/10 Okay

Craig

Liked: Cleanliness, room comfort
Misleading advertising: This Fairfield location charges extra for a full breakfast. That should be flagged by Hotels.com.
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedback but we do not charge for breakfast.

4/10 Poor

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid this one
The hotel was clean & located near restaurants & easy access to I-75. But beware - if you make reservations for someone else in your travel party & guarantee it with your credit card, they will charge the room to your credit card when the other party checked in. I even got a manager involved, who said it was fixed, but I still got charged for 5 days of someone else's room. Otherwise, our biggest issue was that there is never anyone at the front desk. No recycle options.
Stayed 7 nights in Mar 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedback.

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, staff was helpful and always friendly.
Stayed 5 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
the tub and shower curtain had yellow stains (mildew?) that made these seem unclean. The window in the breakfast area of the lobby was filthy as thought it had not been cleaned in quite a while.
Stayed 2 nights in Mar 2023