Bar (on property)

Reviews of Victoria Inn Hotel & Convention Centre Brandon

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1002 reviews" "
Rating 8 - Good. 412 out of 1002 reviews" "
Rating 6 - Okay. 90 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in May 2024
Response from Michelle on May 22, 2024
Hi Penny, We look forward to seeing you again in the future!

10/10 Excellent

Ralf

Traveled with partner
Liked: Staff & service
Outdated, old
Stayed 1 night in May 2024
Response from Michelle on May 22, 2024
Hi Ralf! We are currently in the midst of renovations to change up our rooms - hopefully we get a chance to host you again when the renovations are complete, so that you can experience our new look!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2024
Response from Raman on May 20, 2024
That's wonderful to hear! Hope to see again!

10/10 Excellent

Dilan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Michelle on May 16, 2024
Hi Dilan, We're happy you enjoyed your stay, and hope to see you again!

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Breakfast was good
Stayed 1 night in May 2024

10/10 Excellent

Carol

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool but hot tub jets were broken no biggie though Bed very comfortable and shower was awesome, nice staff asked and got a first floor room also pet friendly for our service dog even gave us a treat package for her definitely stay again👍
Stayed 1 night in May 2024
Response from Raman on May 7, 2024
We are delighted to hear that Carol! Thank you for wonderful feedback. Hope to see you again !

10/10 Excellent

Jody, Elm Creek

Stayed 1 night in May 2024

8/10 Good

Carol

Traveled with partner
Liked: Staff & service
Hotel staff were friendly and helpful.
Stayed 1 night in Apr 2024
Response from Michelle on May 2, 2024
Hi Carol, We are happy that you enjoyed your stay. We hope to see you again!

10/10 Excellent

Tijani

Stayed 1 night in Apr 2024
Response from Raman on May 1, 2024
We appreciate the feedback. Hope to see you again.Have a great day!

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Updated but you hear everyone’s door open and close. Expensive for what you get! No continental breakfast!
Stayed 2 nights in Apr 2024
Response from Michelle on May 2, 2024
Hi Heather, We appreciate your feedback, and will pass it along to management. We hope to see you again!

8/10 Good

Onale

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, clean and quiet. Had trouble with the tv until I realized it was unplugged lol Didn’t try the pool or anything. Staff was very nice and helpful
Stayed 1 night in Apr 2024
Response from Raman on Apr 24, 2024
We appreciate the feedback Onale! Hope to see you again! Thank you!

10/10 Excellent

Lion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raman on Apr 12, 2024
Wonderful to hear that! Thank you for the feedback! Have a great day!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Raman on Apr 11, 2024
We appreciate your feedback Don. Hope to see you again! Thank you

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha on Apr 9, 2024
Thank you Brian for your review! Please let us know if there is anything we could do to get that to a 5 for next time!

4/10 Poor

Walter, Winnipeg

Traveled with partner
Liked: Staff & service
Room was across the hall from a hospitality suite. !5 &16 year old volley ball tournament in town. Hall full of kids and parents partying in the hall. until 10:30. Someone partier knocking on door wanting to get in the room.
Stayed 1 night in Apr 2024
Response from Samantha on Apr 7, 2024
I know our apologies do not make up for your experience, but we do want to sincerely apologize for this happening during your stay. Our quiet time hours are from 9am-11pm on weekends. Please always call front desk if you have problems we can send security to help assist with these kinds of situations. We do always appreciate guests feedback and thank you for yours to help improve our hotel!

2/10 Terrible

hart

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and smelly
Stayed 1 night in Apr 2024
Response from Samantha on Apr 6, 2024
I am sorry you did not have a good experience. If you would like to explain went wrong, as we thrive on our guests feedback so we can improve to make your stay a great one! I will also mention we are in the process of renovations to the rooms to give us a new fresh look! Thank you!

10/10 Excellent

George

Stayed 1 night in Mar 2024
Response from Raman on Apr 24, 2024
We are delighted that your stay was wonderful! Hope to see you again! Thank you

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Apr 1, 2024
Hi Trevor, I am sorry that your stay was not satisfactory. Please reach out to us directly with your feedback, so that we know what we can improve on!

8/10 Good

Norma

Quiet and clean
Stayed 1 night in Mar 2024
Response from Raman on Mar 30, 2024
Thank you for the wonderful feedback Norma! We hope to see you again! Have a great day!

8/10 Good

Mike

Stayed 1 night in Mar 2024
Response from Raman on Apr 24, 2024
Thank you for the feedback Mike! Have a wonderful day!

10/10 Excellent

Jenith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, fire alarm battery died & was beeping at midnight but they removed it right away. Had to request a hair dryer as there was not one in the room. Pillows were terrible, sacks of foam chips. Restaurant food was mediocre.
Stayed 1 night in Mar 2024
Response from Raman on Mar 27, 2024
We appreciate the feedback Jenith. I apologise for the inconvenience and I will let our housekeeping manager know about pillows and hope you will have great stay next time. Thank you

10/10 Excellent

Christa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having the restaurant on site. The pool area was quiet and fun for kids. We just wish the whirlpool was working!!
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 27, 2024
Hi Christa, I am sorry that the whirlpool was not up and running! We tried our best to get it working as quickly as possible, but unfortunately that did not go as planned. I am really happy that your stay was good otherwise, and hopefully next time we have it working!

10/10 Excellent

Sandahi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great price, great parking lot for travelling with a trailer. Only complaint is the rooms weren’t very sound proof, but didn’t personally effect my staty
Stayed 1 night in Mar 2024
Response from Samantha on Mar 26, 2024
Thank you very much for your feedback, we are happy to hear your stay was good and the parking lot was a good fit for your travels. We appreciate your feedback on how we can improve in the future. We hope to have you stay with us again!

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and updated rooms. Very comfortable bed and room altogether. Although the city I self is dirty and crappy, don’t let that sway your Decision to stay here.
Stayed 1 night in Mar 2024
Response from Samantha on Mar 25, 2024
Thank you for your kind word about your stay, we are very glad everything went so well. We do hope to have you stay with us again!

8/10 Good

Chris

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 17, 2024
Hi Chris, We're happy that you had a great stay. Hope to see you again!

10/10 Excellent

Miroslaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 16, 2024
Hi Miroslaw, We're happy that you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Just had an overnight trip for work. Check in was simple, staff was helpful.
Stayed 1 night in Mar 2024
Response from Samantha on Mar 13, 2024
I am glad we made your overnight work trip an easy one! We are always here to help in anyway we can! Thank you for staying with us and we hope to have you stay again!

10/10 Excellent

henry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was good
Stayed 4 nights in Mar 2024
Response from Samantha on Mar 11, 2024
We are very happy everything went went during your stay, we hope to have you stay with us again! Thank you for leaving a review!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and enjoyed the room and hot tub. The restaurant was very good except they ran out of salmon which was the main reason we went to it!
Stayed 1 night in Mar 2024
Response from Samantha on Mar 5, 2024
Thank you for staying with us and we are happy your stay was good. I am so sorry about the salmon in the restaurant! I hope you do stay with us again and we have all the salmon you could wish for! Thank you and have a great day!

10/10 Excellent

Lucas

Stayed 1 night in Mar 2024
Response from Raman on Mar 25, 2024
Thank you for wonderful feedback Lucas! Hope to see you again!

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha on Mar 5, 2024
Thank you for your kind review! We are so happy you had a good stay and we hope to have your stay with us again!

10/10 Excellent

Trygve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on Feb 7, 2024
Hi Trygve, Thank you for the very positive review. We hope to see you again!

8/10 Good

Doug

Stayed 1 night in Jan 2024
Response from Raman on Mar 25, 2024
We appreciate your feedback Doug! Have a great day!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but room was cold.
Overall it was a good stay, but the room was cold and would not get over 18C
Stayed 3 nights in Jan 2024
Response from Raman on Jan 16, 2024
Thank you for the feedback, we appreciate it and apologize for cold room. We will recommend to let front desk know if something like that happens again ,so we can send someone to fix it immediately.

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice size hot tub. Everyone is friendly
Stayed 1 night in Jan 2024
Response from Michelle on Jan 15, 2024
Hi Trina, We're happy you had a good experience, and enjoyed the hot tub! We hope to see you again.

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here and would stay again.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 12, 2024
Hi Ryan, We love to hear that you enjoyed your stay, and look forward to hosting you again!

8/10 Good

Chris, Regina

Stayed 1 night in Dec 2023
Response from Michelle on Dec 30, 2023
Hi Chris, We're happy you had a positive experience. We would love to know what we can improve on to get that extra point - please reach out to us with your feedback!

10/10 Excellent

Bruce

Response from Michelle on Feb 7, 2024
Hi Bruce, Thank you for the very positive review. We hope to see you again!

6/10 Okay

Charles Nickolas

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Michelle on Dec 11, 2023
Hi Charles, We would love to hear your feedback, as we are always looking for ways to improve our guests experience. Please reach out to us directly if you would like to let us know more about your stay!

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michelle on Dec 11, 2023
Hi Velma, Thank you for the 10/10! We look forward to seeing you again:)

10/10 Excellent

Nathanael

Business traveler
VicInn always provides an excellent place to stay in Brandon. Top notch rooms and one of the very best in the community. Highly recommend staying (and eating here too!) during your upcoming trip to WestMan!
Stayed 1 night in Nov 2023
Response from Michelle on Dec 1, 2023
Hi Nathanael, We appreciate the very positive review! We loved having you stay with us, and hope to see you again

10/10 Excellent

Czarina

Stayed 1 night in Nov 2023
Response from Michelle on Dec 30, 2023
Hi Czarina, We are very happy you had a good experience, and look forward to hopefully seeing you again!

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
Mattresses are terrible, pillows are worse Heating system loud and we couldn’t stop sneezing when we ran it. Shower heads are not good, low pressure Mold growing in shower corners
Stayed 1 night in Nov 2023
Response from Raman on Nov 28, 2023
I apologize for your bad experience. We appreciate your feedback and will make sure to improve it on your next stay. We will work on these areas and hope you have a excellent experience next time. Thank you!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service in the restaurant was slow and family in other rooms complained of noise. Otherwise, I found it to be decent hotel at a decent price point.
Stayed 1 night in Nov 2023
Response from Michelle on Nov 28, 2023
Hi Michelle, We're happy that you enjoyed your stay regardless of the noise! We will pass along your feedback to the restaurant manager, so that we can work on improving. Hope to see you again!

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Brandon!
Great hotel. I always stay here when I'm in Brandon. It's also a great place to attend a conference
Stayed 2 nights in Nov 2023
Response from Samantha on Nov 16, 2023
Thank you very much for you kind words! We are overjoyed that we are your first pick when coming to Brandon. We hope your next stay is just as wonderful! Hope to see you soon!

8/10 Good

Eileen

Stayed 1 night in Nov 2023
Response from Michelle on Dec 4, 2023
Hi Eileen, We're happy you had a positive experience with us. Hopefully next time we can make it a 5/5!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Samantha on Nov 5, 2023
Thank you for your feedback! We are so glad your stay was a 5 out of 5! Can't wait to have you stay with us again!

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed friendly staff, wonderful meal, good wine and comfy bed! Everything that makes travel better !
Stayed 1 night in Oct 2023
Response from Samantha on Oct 20, 2023
Thank you very much Rhonda for your kind feedback. We love to hear it especially when it's as nice as yours! We do try our best to make your travels as seamless as possible. Thank you again!

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Raman on Oct 15, 2023
Thank you Pearl for the amazing review. Hope to see you again. Have a great day!

10/10 Excellent

Glyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great restaurant.
Stayed 1 night in Sep 2023
Response from Raman on Sep 25, 2023
Thank you for your feedback Glyn, We appreciate that. We hope you enjoy the rest of your stay!