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Reviews of Super 8 by Wyndham Bridgeport/Clarksburg Area

2 out of 5
Super 8 by Wyndham Bridgeport/Clarksburg Area
108 Barnett Run Rd., Bridgeport, WV

Reviews

6.6
Rating 10 - Excellent. 60 out of 303 reviews" "
Rating 8 - Good. 81 out of 303 reviews" "
Rating 6 - Okay. 74 out of 303 reviews" "
Rating 4 - Poor. 39 out of 303 reviews" "
Rating 2 - Terrible. 49 out of 303 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

elaine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom seemed to have been recently remodeled as everything looked new. Bed very comforable. Room very clean.
Stayed 1 night in Apr 2024
Response from Ketul P. on May 5, 2024
Dear Elaine, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room!
Stayed 1 night in Apr 2024
Response from Ketul P. on Apr 21, 2024
Dear Charlene,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

8/10 Good

Denise

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Awesome stay. I appreciate the facility is pet friendly, unfortunately there are not a lot of dining options available in close proximity without having to drive. Currently the breakfast is mainly a "grab and go". However after a long drive the room was clean and the beds comfortable...and just an added treat Josh was absolutely amazing!
Stayed 1 night in Mar 2024
Response from Ketul P. on Apr 20, 2024
Dear Denise, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Bridgeport! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excellent

Jonas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice not off the beating path to find. Only down fall was breakfast wasn't great but alright.
Stayed 1 night in Mar 2024
Response from Ketul P. on Mar 2, 2024
Dear Jonas, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we had to go and everything was close by. The room smelled bad. Gave me headaches. I booked a room that allows smoking, we vape and the smell of the room was horrible cigarette smoke smell
Stayed 2 nights in Feb 2024
Response from Ketul P. on Mar 2, 2024
Dear Rebecca,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager

2/10 Terrible

Tabatha

Disliked: Staff & service
The staff was not only extremely rude but also very disrespectful and unkind as I was trying to stay alive in the hospital and we couldn’t get any help
Stayed 3 nights in Jan 2024
Response from Ketul P. on Feb 2, 2024
Dear Tabatha, I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ketul P. on Jan 17, 2024
Dear Roger,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ketul P. on Dec 29, 2023
Dear Joseph,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Crack in sink, shower/tub chipped several places, walk into room dark have to try to find table light or pole light, info said free breakfast but just grab and go granola bar and coffee.
Stayed 1 night in Dec 2023
Response from Ketul P. on Dec 11, 2023
Dear Michelle,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

6/10 Okay

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This motel was reasonably priced, friendly staff, close to places to eat, shopping, and the interstate. Good TV selections. It was quiet inside my room, and, although no accommodation is inexpensive today, this hotel was reasonably priced, clean, and offered granola bars, yogurt, coffee and juice for breakfast.
Stayed 1 night in Nov 2023
Response from Ketul P. on Nov 21, 2023
Dear Karen, Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

2/10 Terrible

Doug

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ketul P. on Nov 20, 2023
Dear Doug,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

10/10 Excellent

Joseph

Stayed 5 nights in Nov 2023
Response from Ketul P. on Nov 20, 2023
Dear Joseph, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Good

Greys

Traveled with partner
Liked: Cleanliness, staff & service
All was good
Stayed 2 nights in Oct 2023
Response from Ketul P. on Nov 3, 2023
Dear Greys,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

4/10 Poor

Gregory

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mountaineer12
Stayed 1 night in Sep 2023

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special somewhere to lay your head
Stayed 1 night in Sep 2023
Response from Ketul P. on Sep 23, 2023
Dear Dwayne, Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The,staff was ept and professional. Very friendly. Great rate and i would certainly stay there again. I was a little concerned about the reviews, but it wsnt like that at all.
Stayed 2 nights in Aug 2023
Response from Ketul P. on Sep 23, 2023
Dear Ellen, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Bridgeport and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very easy to get to That was the second time we stayed there. The staff was very friendly.
Stayed 1 night in Aug 2023
Response from Ketul P. on Sep 23, 2023
Dear Raymond, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Good

Shelia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok....no issues
Stayed 3 nights in Jul 2023
Response from Ketul P. on Jul 28, 2023
Dear Shelia, We loved hearing that you enjoyed your stay with us. Thank you so much! We look forward to seeing you again! Sincerely, Ketul P. General Manager

2/10 Terrible

stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Should be condemned
Terrible stay. Would you pay $80+ to sleep here? We had no choice, other hotels we usually stay at were booked. Wife may have bed bug bites on her fingers. Had to clean surfaces on furniture before sitting belongings down also. If we brought bugs home, won’t be fun. Someone needs to look at this place -room 124
Gray cloud around air bubbles
Eeew
Eeew
Wanted to leave soon as we arrived & saw this, been there a long, long time?
Stayed 1 night in Jul 2023
Response from Ketul P. on Jul 28, 2023
Dear Stephen, I am very sorry for the issues you experienced while staying in our establishment. However, I do appreciate you letting us know so we can take appropriate action to ensure this does not happen again. We hope you will reconsider giving us a second chance to provide you with the exceptional experience I know we here at Super 8 are capable of. Sincerely, Ketul P. General Manager

8/10 Good

Juanita

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom shower was really bad, tub was very slick, shower head was so high, being short couldn't hardly reach, cause the water was turned off at top, the plumbing was just terrible. Staff was helpful. Breakfast was terrible. Microwave wasn't working Not sure I'd stay there again. But was pretty clean.
Stayed 1 night in Jun 2023
Response from Ketul P. on Jun 27, 2023
Dear Juanita, We would like to thank you for your feedback. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future! Sincerely, Ketul P. General Manager.

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness, staff & service
Much like all Super 8 hotels, as far as clean goes and room decor. Room appeared just fine with plenty amenities (save coffee machine) and large king bed. However at around 6-6:30 am my travel partner woke up complaining of a burning sensation on his hand, it was then he found the bug bites on his fingers, rather large, in-between his knuckles. Having this experience before he stated that it was from a bed bug, so we commence looking around and on the bed and thus found a single adult bug. I took it to the front desk to confirm that this was indeed a bed bug and they agreed. Told the manager would have to decide if we got a room refund (partial), plus there were no rooms available for us to move into. We were to check out anyway but at that early we were still quite tired and had no spare cash for another hotel and decided to stay. I cannot say where the bug came from for certain, but we did find it that morning and in our room.
Stayed 1 night in Jun 2023
Response from Ketul P. on Jun 21, 2023
Dear Melissa,Thank you for taking the time to review your recent experience at our hotel.  On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ketul P. General Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ketul P. on Jun 15, 2023
Dear Raymond, Thank you for your review of your stay at the Super 8 by Wyndham Bridgeport! As always, it is a pleasure to have you here as our guest. We look forward to your return stay with us in the future! Sincerely, Ketul P. General Manager

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced hotel with comfortable rooms and easy access.
Stayed 2 nights in Jun 2023
Response from Ketul P. on Jun 23, 2023
Dear Mike, Thank you for your review of your stay at the Super 8 by Wyndham Bridgeport! As always, it is a pleasure to have you here as our guest. We look forward to your return stay with us in the future!Sincerely, Ketul P. General Manager

10/10 Excellent

Aleiah

Stayed 2 nights in May 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Staff was nice. Door on room had been damaged and did not work properly
Stayed 2 nights in May 2023
Response from Ketul P. on Jun 2, 2023
Dear Patricia, We would like to thank you for your feedback. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future! Sincerely, Ketul P. General Manager.

10/10 Excellent

Krista, South Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2023

2/10 Terrible

Tina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is absolutely filthy
Stayed 1 night in Apr 2023

10/10 Excellent

Angie

Stayed 1 night in Apr 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Marty

Stayed 2 nights in Mar 2023

8/10 Good

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortably everything was nice and clean. The desk clerk was very present the over all experience was bet good. Thank you
Stayed 1 night in Apr 2023

8/10 Good

Joyce

Stayed 1 night in Apr 2023

2/10 Terrible

Leigh Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever
Stayed 2 nights in Mar 2023
Response from FRONT DESK MANAGER on Mar 28, 2023
WE ARE SORRY FOR YOUR ISSUES, BUT HAD YOU NOT DAMAGED OUR PROPERTY, YOU WOULD HAVE RECEIVED YOUR DEPOSIT BACK.YOU HAVE A BLESSED DAY,

10/10 Excellent

Scott

Stayed 1 night in Mar 2023
Response from KETUL on Mar 28, 2023
thanks

10/10 Excellent

Maureen

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great. Friendly and courteous!
Stayed 1 night in Mar 2023
Response from KETUL on Mar 28, 2023
awesome, thanks so much

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Very helpful staff. Good value.
Stayed 1 night in Jan 2023
Response from KETUL on Mar 28, 2023
thanks for the awesome review

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Good and comfortable accommodations.
Stayed 2 nights in Dec 2022
Response from KETUL on Dec 18, 2022
THANKS

10/10 Excellent

Berna

Stayed 7 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non-smoking ground floor room worked very well. No traffic noise from nearby interstate. Close to trip activity sites.
Stayed 1 night in Oct 2022

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at the Super 8
You get what you pay for. Inexpensive rate, pet friendly. Room was very clean but had a musty smell to it. Wasn't looking for breakfast or any other meal. Brought my own and used the refrigerator and microwave in the room. Pillow were a little small. I'll bring my own next time. Mattress was comfortable. Shower was good and hot and had great pressure. Staff was very helpful, polite, friendly.....decent people.
Stayed 2 nights in Sep 2022

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Good overnighter.
This is a good, inexpensive Motel for a quick overnight. My main concern was that it is not being well-maintained. There was quite a large drywall crack and open seam in the ceiling of my room - looked like unrepaired water damage. The fridge was on its last legs - wheezing and leaking to the point where there was a rubber boot mat under it to catch the drips. I had to unplug it to get sleep. The walls are thin, so you can hear snoring (although perhaps it was other fridges wheezing and that's why there is water damage). They advertise breakfast, but there was only coffee. The private wi-fi is there, but not for guests, who are warned that if they want wi-fi, other people "may be watching". That said, I would not say the place is dirty, just not well kept-up. And for sure, the price is right.
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Stayed 1 night in Sep 2022

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness
Very friendly staff. Good value. Breakfast is okay - but just what we needed to help us get a quick start.
Stayed 1 night in Sep 2022

8/10 Good

Mary

Stayed 2 nights in Aug 2022

6/10 Okay

Tina

Traveled with partner, Traveled with pets
N/A
Stayed 1 night in Aug 2022

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, kind staff
Very kind and helpful to me. Both the front desk and cleaning staff, were kind all of them. And understanding.
Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022
Response from KETUL on Jul 18, 2022
Thank you for your excellent review of Super 8 Bridgeport! We appreciate your business and hope to have you back as our guest in the future! Sincerely, Ketul P. General Manager

8/10 Good

Susan

Traveled with family
Liked: Staff & service, property conditions & facilities
It's nice place to stay, compare the price to other inn/motel, this Super 8 is super.
Stayed 1 night in Jul 2022
Response from KETUL on Jul 5, 2022
Thank you for your excellent review of Super 8 Bridgeport! We appreciate your business and hope to have you back as our guest in the future! Sincerely, Ketul P. General Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my visit. Nice room and staff.
Stayed 4 nights in Jun 2022
Response from lisa on Jul 2, 2022
thank you so much, glad you enjoyed your stay with us, super 8