Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from canada

Fabulous unique hotel in the heart of Ostuni

Posted Jul 6, 2014
Pros: Really great service , very friendly , perfect food. The views and the modern , clean rooms were a wonderful restful place to be.
Cons: Nothing.
Location: Location was excellent , you could walk anywhere , an abundance of stores , museums , views and restaurents
Outstanding , beautiful hotel , excellent service , breathtaking views , We would return ,
4 out of 5
Recommended
for Couples
by A verified traveler

Fabulous location!

Posted Mar 7, 2014
Pros: Location couldn't be better.
Superb hotel, room very hot in the winter due to the underfloor heating.
5 out of 5
Recommended
for Couples
by Jeff & Lyn from Upstate NY

Posted Jan 10, 2014
Pros: We liked the upscale modern design mixed with the old stone arches.
Location: Right in the heart of the old city so great walking in the narrow streets! And perfect for exploring trulli country.
This was a lovely place to stay! This was more upscale than many in this area but still quite reasonably priced and not pretentious. Service was perfect. The beds were so comfy! Breakfast was ample with a lot of choices. Unfortunately the spa was not working on two of the days we were there. The shower was great! Shuttle to the car park was very helpful. Sitting room with great music was a dream. You have to be met to be led to the car park & then shuttled to the hotel but this is not much of an inconvenience. Staff was very friendly & helpful.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hidden Gem

Posted Sep 7, 2013 on Hotels.com
Great staff , great breakfast - very nice stay
4 out of 5
Recommended
for Everyone
by Jenny K from London, UK

Lovely hotel but service slack at times.

Posted May 15, 2013
Pros: The interior design.
Cons: Service very disappointing at times at times.
Location: At the summit of 'centro storico' only accessible on foot and by hotel shuttle to/from the car park
This is a beautiful hotel situated at the summit of the 'centro storico' in Ostuni. The interior of the hotel is elegant and minimalist with delightful public rooms. Because of the position of the hotel, residents have to park at a car park away from the hotel and arrange for a transfer by 'tuc-tuc' to and from the hotel. There is a daily charge for the car park. This should be made clear in the hotel information on Expedia. On one occasion, my daughters and I waited half an hour for a pickup promised in 10 minutes and when the driver arrived he went to pick up people who had only recently arrived in the car park, seemingly unaware that we had been waiting. On our arrival at the hotel on 10 May we were given the key to a room that was already occupied and on departure on 11 May we were asked to pay when we had already paid in full on booking with Expedia. Our feelings were that the standard of service was not up to the level one would expect from a hotel of this category.
5 out of 5
Recommended
for Couples
by A verified traveler

Great for a relaxing break

Posted Jul 21, 2012
Fantastic hotel, amazing decor and layout, stunning views and friendly staff.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2011 on Hotels.com