Ratings based on 1,911 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch NZ

Great Location easy walk to city and Southbank.

Posted Jul 18, 2015
Pros: Great position, very clean, good beds, city location.
Cons: Upgrade TV system.
Generally very happy with hotel experience. TV system needs upgrading. Bad quality picture and station menus access slow .. not up to the standard for a quality hotel. Had one night with noisy occupants in a few rooms on our floor at 1am in corridor and opening and closing doors constantly for 30 minutes. Valet parking slow to deliver car even after requesting 30 minutes before checkout but staff all very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

mixed feelings

Posted Jul 7, 2015
Great position and lovely bed. Foyer awful and I didn't actually believe we were at the hotel because of the cars parked all over the lobby entrance and a 'hall' that is the foyer. Room and bathroom both very dated and such an ugly sink smack bang in the main room. Useful yes, but ugly. Breakfast very nice and the breakfast staff very friendly.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel close to entertainment and shopping

Posted Jun 30, 2015
Pros: easy location
Cons: Towels
Location: Shops, Theatres, Touristy things.
Check in welcoming. Beds comfy. Easy walk to everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Very impressive

Posted Jun 28, 2015
Stayed just one night. Arrived at 10am and were able to check into the room straight away which was really convenient rather than leaving our stuff with the concierge. We were also upgraded to a King suite which was an unexpected bonus. We went to a show at QPAC and it was a short walk, maybe 10 minutes tops. I don't think there's a closer hotel in fact. Great staff, great room, great location. Ticks all the boxes. One tip: We didn't eat at the hotel because we thought it was a bit pricey, and ended up at a Southbank restaurant paying the same price for meals (which were not very good) and $14 for a glass of wine. I'd give the hotel restaurant a go next time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Disappointing

Posted Jun 22, 2015
Pros: The room was clean & surrounds pleasant
Cons: Pillows. staff need to know the correct information on the hotel
i booked with a confirmation 5 months prior to my stay. Phoned the day before check in, they didn't have my booking. I was then put in a room above the bar, the Friday night there was a party there, the noise level was very loud, making it hard to sleep. I asked what time the buffet opened Sat for breakfast & was told 7am when it was 6am. Disappointing as I needed to eat before 7am. The bed was uncomfortable & the pillows need to be replaced.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Caboolture

Convenience and comfort

Posted Jun 21, 2015
Pros: The room was very comfortable, it was conveniently located next to the Convention Centre, it was nice and quiet.
Location: Convention centre, a few pubs, and South Bank
Provided a very convenient place to stay after a function at the Convention Centre.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel has it all

Posted Jun 21, 2015
Pros: Location,Beds, microwave and large sink in the room, well stocked bathroom, great restaurant and bar choices,pool
Cons: Water pressure in shower
Location: Within walking distance to city, Southbank, QPAC, Convention and Exhibition Centre,Stanley Markets,Parks,Botanical Gardens
The hotel is within walking distance to all my destinations- the convention and exhibition centre, QPAC, Southbank cafes, Stanley markets, city and restaurants. This hotel is clean,modern and with amazing beds and pillows-the best night sleep ever had in a hotel. The bathroom includes a bath with the shower so opted for the bath ( the water pressure isn't great so the shower was more like a trickle, also the water temp continually swung from cold to hot to cold etc -I was on the 10th floor though). Spectacular view.Peaceful environment. Great facilities. Very pleasant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from d

Great hotel

Posted Jun 17, 2015
Great experience all round. Friendly staff were always helpful. Great pool and exercise facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Stayed for two nights, the staff were great, room was excellent, a fantastic location
2 out of 5
by A verified traveler

Posted Jun 14, 2015
Rooms very tired, hotel pool area has bar blaring loud music until late meaning guests can't sleep. Overpriced and under performing hoel, not recommended