“Good experience!”

Basic hotel in good location. Clean with friendly staff.

“Excellent budget hotel!”

If you're looking for a good clean smart hotel and are on a budget, then look no further! The rooms are pretty basic and compact, with no tea/coffee making facilities, but are also very clean indeed and look to have been recently refurbished. The hotel is quiet, but has a nice bar and is in a pretty good location, with plenty of tourist/chocolate shops on the doorstep, 5 mins walk from the flea market on the canal and about 10-15 mins gentle stroll from the Market Square and the start of the main clothes shopping streets. It also has a large car park directly underneath in the basement. I wouldn't hesitate to recommend this hotel to anyone, unless they want luxury and spaciousness.

“Ibis Bruges Centrum”

located close to attractions in Bruges centre good value mid-range hotel

“Basic but Convenient and Helpful Staff”

Would have liked tea and coffee facilities, and toiletries. These weren't critical, but if Travelodge can add these items, why can't Ibis. Otherwise good and great location.

“Room not ready!”

We arrived an hour early at this hotel and were surprised that our room was ready, however when we got to our room it was most definitely not ready, it had not been cleaned, dirty towels on the floor and the bed obviously slept in and a mess. We left our bags and went back down to reception, we said that we were going to go straight out and get some food and would be back in two hours, and would be happy for the room to be cleaned in our absence! Reception promised this would be done! We went for our lunch, but i was unwell so we returned after 2 1/2 hours and again went to our room which had still not been cleaned, on route to reception we noticed the cleaner and stopped him, he apologised that it had not been done and suggested we went back to reception, he telephoned reception, and said he would clean room now, he would be half an hour! We went back to reception, as it was busy we decided to have a drink at the bar,,,,,waited 10 mins and no one came to serve us, by this time i was feeling more unwell so we went to sit outside for ten minutes, after which we came went back to the bar, still no service and eventually my wife went back to reception, and they said oh your room is ready now! Later that evening we noticed the 15 minute rule card , any problem not solved in 15 mins, and we would be the hotels guest! When we asked about this we were given several excuses as to why this didnt apply to our problem. The manager was to ring us on our return home, no call!!!

“Not as good as it looked”

From the outside, the hotel looks impressive, it is brand new, and developed in a nice looking street. Our room however was a bit disappointing, there was dust and grime in the bathroom, the curtains covered the wall but left out a large chunk of the window, the bed was quite uncomfortable. I guess you get what you pay for, but I usually expect a bit better from Ibis. All in all it was okayish, but I would definitely look for something else if I go to Bruge again!

“not rec”

poor........................................... ...................................