Property grounds

Reviews of Marianna Inn Panguitch

2 out of 5
Marianna Inn Panguitch
699 North Main Street,, Panguitch, UT

Reviews

5.8
Rating 10 - Excellent. 52 out of 343 reviews" "
Rating 8 - Good. 76 out of 343 reviews" "
Rating 6 - Okay. 71 out of 343 reviews" "
Rating 4 - Poor. 68 out of 343 reviews" "
Rating 2 - Terrible. 76 out of 343 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay at Marianna Inn
The Marianna Inn's photos did not represent the experience we had with our room. The room was run down and there was peeling paint in the shower. We did not have adequate towels or toilet paper when we arrived which was later in the night so it was an inconvenience.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 29, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We are happy to hear that you chose to stay with us. However, we are sorry to learn that we did not live up to your expectations. Your valuable insights help us identify areas that require improvement, and we appreciate your input. We hope to serve you better and provide a more satisfactory experience.TarlaManagement

8/10 Good

Autumn

Liked: Staff & service
Disliked: Property conditions & facilities
Ok if you just need a place to sleep. The place could use some basic updating like non- mouldy shower curtains, and getting the marks and dirt off the walls. The housekeepers also need to be more thorough in their cleaning so there aren't dead flies and bugs in the window sills and behind doors. The room was dark and oddly freezing considering the time of year. Internet was not great so not ideal if you need to get anything done. I likely would pick somewhere else to stay next time.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 26, 2023
Dear Autumn,While we appreciate you being our guest and sharing your feedback, we hope you'll accept our apologies for the housekeeping issues you encountered during your stay. We want to assure you that we do engage in deep cleaning processes and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.TarlaManagement

10/10 Excellent

Greg, Santa Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Bryce National Park without the usual price gouging that you see.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Dear Guest,Thank you so much for choosing to stay with us at Marianna Inn. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's also great to read you were able to take full advantage of our convenient location. The pleasure was all ours, and we hope you'll choose us again in the future.TarlaManagement

6/10 Okay

Phil

Stayed 1 night in Oct 2023

8/10 Good

Almaroz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and room is nice and comfortable
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 12, 2023
Dear Almaroz,It was a pleasure to welcome you to Marianna Inn, and we are happy to know you were impressed. Thank you for highlighting our great location and comfortable rooms. We look forward to welcoming you back again soon.TarlaManagement

2/10 Terrible

Sharon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel appeared cute from the outside, but was the worst I have ever stayed in on the inside. It was musty with stains on the walls and the carpet. The furnishings were old, the overhead light, one of the bedside lamps, and one of the bathroom lights did not work at all. There was a small coffee pot, but no coffee for it. The air conditioning unit had broken pieces but worked very well. The water pressure was excellent, but that is the only positive I can find for our stay at Marianna Inn.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 8, 2023
Dear Guest,Thank you for letting us know about your visit. Please know there is always a member of our maintenance team available to assist with any issues you may encounter. We wish you pleasant future travels. TarlaManagement

8/10 Good

James

Traveled with family
Liked: Staff & service
Quiet place to stay
Comfortable beds, quiet place to stay. No other amenities to speak of, rooms are dated and somewhat uncomfortable. Owner was great and friendly.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 2, 2023
Dear Guest,Thank you for the excellent rating of your recent stay at Marianna Inn. We're glad you enjoyed our quiet property, comfortable beds, and friendly staff. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. It would be our pleasure to host you again!TarlaManagement

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
The room was tiny and old and there does not seem to be any desire to update the place. The room looked very different from the photo on the website.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Guest,Thank you for sharing your thoughts. We take your concerns seriously, and we'll discuss your thoughts internally. Please consider giving us a chance to change your perceptions.TarlaManagement

4/10 Poor

Nikki

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
This motel looks so cute from the outside, with its little log cabin-y vibe and all of the flowers, but the inside is not cute at all. I dont normally leave bad reviews, and I really hate to do so for a small family-owned place, but god our room was filthy. The cleaning done between guests must only consist of putting on new sheets & towels. We stay in budget motels regularly, so I fully expect & accept a certain level of run-down and unclean but this was too far. Visible dirt on the walls, floors, nightstands, table, sink, so many flies, and the cherry on top: literal poop from the last guest still on the toilet seat... Instead of moving us to a different room, after telling me the room had been cleaned, they sent in a housekeeper who only cleaned the toilet. I brought in my own cleaning supplies to clean the rest of the surfaces then proceeded to drink until I cared less about my surroundings. There were pros: pet-friendly, good proximity to Bryce Canyon, affordable, comfortable bed, & no bed bugs, but even with that, there's no way I would stay again.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 25, 2023
While we are very grateful we had the opportunity to host you, we were disappointed to learn about the aspects of your stay that were less than satisfactory. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2023

2/10 Terrible

Toti

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Nathan

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really do not like leaving negative reviews, but something needs to be said. To start with, I signed up for the "bill upon arrival" option through Expedia. When we arrived, the desk clerk said she didn't need my card, because I had already been charged. She also informed me that she had given the king room away earlier that day, and offered me a 2 queen room (which was supposed to be more expensive) instead. She said it was a nicer, newer room, and she would charge me the same price for it as the less expensive king room. She failed to consider that my reason for wanting the king room was not price. It was a popular tourist destination and a holiday weekend, so I didn't feel like I had much choice. Expedia has been unwilling to step in to correct this kind of poor service in the past, so I must admit that I didn't even try to contact them this time. I rarely use Expedia for reservations anymore, but I was in a hurry and unfamiliar with the area. I should have known better. When we got to the front door of our room, we notice the door was covered in bird feces and other unidentifiable stains. I could go into more detail, but Expedia cuts off the review at 1500 characters, so I'll just leave a few key words and hope people get the idea: large number and wide variety of insects; dirty and hairy sheets, towels, bedspreads; insecure locks; sporadically functioning air conditioner; high humidity due to poorly functioning exhaust fan in bathroom. I could go on and on, but I have
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 7, 2023
Nathan,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the condition of the room and for any issues with your reservation. This is not a typical experience, and we'll look into your comments further. Should you be in the area again, we hope you'll consider coming back to see us.TarlaManagement

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Coralee

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The staff was friendly, the rooms were nice, but the carpet was filthy. We didn't want to walk around the room barefoot.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Guest,Thank you for sharing your feedback. We're pleased you found our staff welcoming and our rooms comfortable. However, we apologize for the issues you identified. Please rest assured that we will consider your comments to provide a more comfortable stay for our guests. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience. TarlaManagement

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Owner/proprietor are the nicest people. Super friendly and helpful.
Stayed 6 nights in Jun 2023
Response from General Manager on Jul 8, 2023
Dear Beverly,Thank you! It was a pleasure to have you as our guest at Marianna Inn and we are thrilled you were impressed with the service we offer. We appreciate you sharing your kind review and hope to have the honor of welcoming you back again someday.TarlaManagement

10/10 Excellent

Donna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and easy to find. Good price.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 1, 2023
Dear Donna,Thank you for the outstanding rating of your recent stay at Marianna Inn. We're glad you enjoyed your time with us and our quiet accommodations, easily accessible location, and exceptional value. Our team would be pleased to host you again in Panguitch, so come back soon!

8/10 Good

Wade

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

6/10 Okay

Les

Stayed 1 night in Jun 2023

10/10 Excellent

jesica

Traveled with partner
Liked: Cleanliness
We stayed one night only and I’ve all we had good experience. Tarla is very kind and accommodating.
Stayed 1 night in May 2023
Response from General Manager on Jun 7, 2023
Jesica,We greatly appreciate your kind words! It's wonderful that you had an exceptional experience, and we thank you for taking the time to share your experience. It would be a pleasure to welcome you back to our hotel.TarlaManagement

4/10 Poor

Javier

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need a lots of work, damaged walls, carpet very filthy , bed covers dirty and old, maybe ok for one night if you can't find hotels in the area. Very disappointed.
Stayed 1 night in May 2023
Response from General Manager on Jun 4, 2023
Dear Guest,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important, and we'll use them as we continually work to improve our accommodations. Given another opportunity, we hope we can host you for the visit you expected. TarlaManagement

10/10 Excellent

Cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Very nice, friendly
Stayed 1 night in May 2023
Response from General Manager on Jun 4, 2023
Dear Guest,We strive to provide our guests with friendly and helpful service on all occasions, and we are happy to hear that you found this to be the case. It was a pleasure hosting you, and we hope to see you again soon! TarlaManagement

2/10 Terrible

Sol

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No Wi-Fi in our room even though their says free Wi-Fi. When inquired, they said it’s because our room was too far from their office.
Stayed 1 night in May 2023
Response from General Manager on May 30, 2023
Dear Guest,The issues you raise are important to us. Please accept our apologies for any difficulty connecting to the WiFi and for any disappointment with how it was handled. We'll keep your comments in mind, and we hope to see you again should you be back in the area.TarlaManagement

8/10 Good

Earl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Aimee

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff tried to convince us we needed to upgrade to a room with 2 queen beds because we were 2 ladies and shouldn’t be sharing a king. After explaining we are sisters and okay sharing a bed they still tried this, weird vibe.
Stayed 1 night in Apr 2023

2/10 Terrible

Allyson

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2022
Response from General Manager on Oct 16, 2022
Dear Guest,We're saddened to learn you did not enjoy your stay. If there are any specific concerns, we can address, please let us know. The next time you're in the area, please consider coming back to see us.TarlaManagement

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful owners.
Stayed 1 night in Oct 2022
Response from General Manager on Oct 9, 2022
Dear Guest,Thank you for your succinct yet wonderful review! We are thrilled we were able to exceed your expectations and look forward to welcoming you back to Marianna Inn.TarlaManagement

10/10 Excellent

Heather

Business traveler, Traveled with family
Liked: Staff & service
Good place to stay for a night while traveling on a budget
Stayed 1 night in Sep 2022
Response from General Manager on Oct 7, 2022
Dear Heather,Thank you for such a wonderful review. We are thrilled you found your stay at Marianna Inn to be such a great value. With all we have to offer we look forward to having you stay with us again in the future.TarlaManagement

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we were there, we forgot our personal pillows and she shipped them back to us. This time she upgraded us to a better room.
Stayed 1 night in Sep 2022
Response from General Manager on Oct 4, 2022
Dear Debra,It was a pleasure hosting you at Marianna Inn! We're glad our friendly staff was able to upgrade your room and return your pillow. If you're in the area again, we welcome you back to our hotel.TarlaManagement

2/10 Terrible

Regine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanlessnes, very primitiv, noisey, near by the mainroad, to expensive.
Stayed 1 night in Sep 2022
Response from General Manager on Sep 22, 2022
Dear Regine,All comments are welcome, and we value your input. We strive to provide our guests with clean accommodations and a peaceful atmosphere at reasonable rates, and we are sorry to hear that you felt otherwise. Thank you for sharing your input, and we wish you happier travels ahead. TarlaManagement

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job well
No frills hotel cute exteriors looks like a log cabins plenty of parking the units are spread out nicely and well lit unlike some of the other hotels in the area. The rooms are basic but do exactly what you need them to do.
Stayed 1 night in Sep 2022
Response from General Manager on Sep 16, 2022
Dear Guest,Thank you for choosing Marianna Inn to host your visit. We are pleased to hear that your room met your expectations and that you found our parking convenient. Please come back and see us again in the future. TarlaManagement

6/10 Okay

Darrel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice locally owned property, but needs upgrading and/or maintenence. WIFI spotty and irregular. Fixtures are in need of upgrading. Staff very friendly and helpful.
Stayed 2 nights in Sep 2022
Response from General Manager on Sep 16, 2022
Dear Guest,It is amazing to see that you enjoyed our hospitable staff. However, it appears we have some work to do. We are committed to providing the best experience possible and you can bet that we will discuss your comments to ensure that our facilities are in top-notch condition. Nevertheless, we hope to welcome you back again soon. TarlaManagement

4/10 Poor

Herb

Traveled with partner
Disliked: Staff & service, amenities
Poorly maintaned
Stayed 1 night in Sep 2022
Response from General Manager on Sep 15, 2022
Dear Guest,While we greatly appreciate your feedback regarding your recent visit, we're sorry to hear that the upkeep of our accommodations failed to impress you. Rest assured, we'll keep your comments in mind as we continue to make changes for the future. Despite this, we hope you'll come back and visit us again in the future. TarlaManagement

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room Wifi was bad. There are 2 restaurants nearby There is a pool and onsite laundry room No breakfast
Stayed 1 night in Sep 2022
Response from General Manager on Sep 9, 2022
Dear Guest,Thank you for sharing your comments with us. We are happy to hear that you appreciated our spacious and clean accommodations, as well as our fun pool and convenient onsite laundry. However, we are sorry to hear about your concerns regarding the Wi-Fi, and we will review this matter with our team. Happy travels to you, and we hope to have the opportunity to serve you again in the future. TarlaManagement

10/10 Excellent

Dr. Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years when traveling Tarla the owner is always accommodating with hospitality n requests my go to place to lodge when in Panguitch Thank You Tarla
Stayed 1 night in Aug 2022

10/10 Excellent

JENNIFER

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

4/10 Poor

Bryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and unkept
Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Stayed 1 night in Jul 2022

8/10 Good

Laurel

Liked: Cleanliness, staff & service, room comfort
Nice windows
No frill motel. Room #22 has two large windows to see beautiful mountains. Beds were comfy. Tub was dingy. Wash cloth was gray. Warm shower. Quiet.
Stayed 1 night in Jul 2022
Response from General Manager on Jul 20, 2022
Dear Laurel, Thanks for visiting us. We're thrilled that, despite a couple of hiccups, your overall stay at Marianna Inn was a pleasant one! It would be wonderful to see you again the next time you are in the area! Tarla Management

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

2/10 Terrible

Amanda, Hurricane

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of general maintenance. The first room we were given, the cigarette smoke was so dense it burned by nose. The second room that we ended up staying at was very dirty. Spiders and webs in the corners. This property has such great potential in a town that has very little lodging options.
Stayed 1 night in Jun 2022
Response from General Manager on Jun 30, 2022
Dear Amanda, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and are always available to assist with any cleanliness concerns in your room when made aware. Our team is dedicated to guest satisfaction and will work to make positive changes based on your comments. While we can't change the past, we hope you'll allow us a second chance to change your perceptions down the line. Tarla Management

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice.
Stayed 2 nights in Jun 2022
Response from General Manager on Jun 21, 2022
Dear Guest, We were delighted to welcome you to Marianna Inn. It's fantastic that our amazing team members helped make your stay even more memorable and enjoyable! We'll see you again in the future! Tarla Management

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
Clean rooms. Friendly staff. The owner was very nice and pleasant to talk to. I enjoyed staying here.
Stayed 3 nights in May 2022
Response from General Manager on Jun 16, 2022
Dear Brandon, Our day is brightened by your excellent review of Marianna Inn! We're delighted you enjoyed our friendly hospitality and clean accommodations. Thanks so much for your kind words, and we look forward to your next visit!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven near Bryce!
We had such a blast staying here. My boyfriend and I were traveling to Bryce Canyon and had a dog with us. This was the best hotel we could have hoped for. They were very friendly and welcoming to us and our dog. They had an awesome outdoor cooking area we all could hang out at, make our meals and plan our adventures. We will definitely stay here again next time we are in the area.
Stayed 1 night in May 2022
Response from General Manager on Jun 16, 2022
Dear Shannon, On behalf of the Marianna Inn team, thank you for staying with us and for your review! We're elated that our pet-friendly accommodations, welcoming staff, and outdoor amenities were all highlights of your visit. We look forward to welcoming you and your boyfriend back the next time you're in the area!

2/10 Terrible

Frederick

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very substandard. There were stains on the sheets and pillow cases that made me question the cleanliness of the room. The pillows themselves had stains from drool, etc. so glad I travel with my own because I was disgusted by the dirty pillows underneath the cover. The condition of the room was really worn down and beat up. The room was tile and I felt the need to wear sandals whenever I was walking around. The one time I went barefoot across the room then got into the shower, there was dirt marks from my feet in the tub. The toilet is also maybe 10 inches in front of the sink. It's such a terrible layout. When you're sitting on it, it's like the sink is your desk! The bed felt really old and springy/bouncy too. Every time my wife would move slightly, the whole bed would move with her. I had a really awful sleep experience. The only redeeming quality is the manager (owner?). She was exceptionally nice and willing to help out however she could. Overall though, I ended up leaving a day early because I was grossed out by the room.
Stayed 3 nights in May 2022
Response from General Manager on Jun 16, 2022
Dear Frederick, While we appreciate you taking the time to leave us your review, we apologize for any cleanliness and upkeep concerns during your visit. This is never our intention, we'll be sure to have our housekeeping team look into your comments further. That being said, we're happy to hear that our team members impressed you during your visit. We know that we can do better, and we hope you'll give us another chance to impress you later down the road.