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Reviews of Nantahala Outdoor Center

3.5 out of 5
Nantahala Outdoor Center
13077 W Hwy 19, Bryson City, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.0/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Chris Aldridge - NOC Reservations Manager on Feb 13, 2024
Hi Susan, Thank you so much for your kind review! I am so glad you enjoyed your stay with us and we hope to welcome you back in the future!

4/10 Poor

mike

Traveled with family
Disliked: Amenities, property conditions & facilities
The cabin is an apartment. Like 10 guest to a cabin. Had a hard time parking because of all the construction lumber piled up in the parking lot. Also no electrical outlets in the bathroom. ☹️
Stayed 2 nights in Nov 2023
Response from Chris Aldridge - NOC Reservations Manager on Nov 28, 2023
Hi Mike, Thank you for your feedback on your stay in our Dogwood Motel and we apologize for the issues you had parking due to construction materials. We are working with the construction company to provide the best guest experience possible while work is being completed. We hope to have the chance to welcome you back in the future to improve on the experience you had during your time with us! Warm Regards,Chris

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place if you like the outdoors to enjoy
Stayed 1 night in Apr 2023
Response from Chris Aldridge - NOC Reservations Manager on Apr 18, 2023
Hi Stephanie! Thank you so much for your kind review. We are so glad you were able to stay with us and enjoy everything that NOC and our surround area had to offer. We look forward to hosting you again in the future!

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and relax!!!
Stayed 1 night in Feb 2023
Response from Chris - NOC Reservations Manager on Feb 12, 2023
Hi Martha, Thank you for your review! We are so glad that you enjoyed your stay with us and look forward to hosting you again!

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay!
Response from Chris - NOC Reservations Manager on Dec 29, 2022
Hi Rhonda, Thank you so much for your review! We are so glad that you had a wonderful stay and hope to welcome you back in the future!

10/10 Excellent

Courtney

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Chris - NOC Reservations Manager on Dec 26, 2022
Hi Courtney! Thank you so much for your review! We are so glad that you had a great time with us and hope to welcome you back in the future!

10/10 Excellent

Valerie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the cabin! Roomy, clean and well equipped for all 16 of us. We stayed in the "Chestnut" cabin. It was great, quality family time for all of us and we look forward to visiting again when we have more time.
Response from Chris - NOC Reservations Manager on Dec 24, 2022
Hi Valerie, Thank you so much for your review! We are so glad that you all had an enjoyable stay and look forward to hosting you all again in the future!

6/10 Okay

Victoria L

Stayed 2 nights in Dec 2022
Response from Chris - NOC Reservations Manager on Dec 6, 2022
Hi Victoria, Thank you for taking a moment to let us know about your stay. We hope to have an opportunity to host you again in the future!

10/10 Excellent

Katherine

8/10 Good

Hannah

Traveled with partner
Liked: Amenities, property conditions & facilities
Overall, the stay was satisfactory, however there are improvements that could be made. Firstly, the check-in process was unclear, and the phone number provided wasn't available on the weekends (when we were staying). Secondly, the overall cleanliness needed some attention; there were cobwebs along the ceiling in both the bathroom and bedroom. Thirdly, the mattress is something to be desired. It was one of the most uncomfortably firm beds we've slept on, leaving us with back pain in the morning.
Response from Chris - NOC Reservations Manager on Nov 28, 2022
Good Morning Hannah, Thank you so much for your feedback regarding your stay. We will be sure to share and address your concerns to enhance our experiences in the future. We hope to welcome you back again. Thank you for visiting us here at NOC!

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained cabin. Full kitchen is up-to-date and all appliances are in working order. The cabin is very spacious, with super clean sheets, and firm mattresses.
Stayed 4 nights in Oct 2022
Response from Chris - NOC Reservations Manager on Oct 28, 2022
Hi Aurora, Thank you so much for your positive feedback! We are so glad that you enjoyed your stay with us and look forward to welcoming you back in the future!

6/10 Okay

Cynthia

So so stay
There was an issue with the front door not working with the key card…it worked on our room but had to walk down a steep trail to get to side door to get in the building., couldn't get heat & air to work…bathroom had a weird odor..only one uncomfortable chair in the room..was nice to be by the river and restaurant on the ground was good..bed was decently comfortable and room was clean
Stayed 2 nights in Oct 2022
Response from Chris - NOC Reservations Manager on Oct 13, 2022
Hi Cynthia, We apologize for the difficulties with the lock and heating unit during your stay. I am glad that you enjoyed your time by the river and the amenities offered on our campus! We hope to have a chance to welcome you back in the future and assure you that the issues have been addressed and resolved. Thank you again for your feedback and we hope to host you again soon!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect for an easy and beautiful stay!
Stayed 1 night in Oct 2022
Response from Chris - NOC Reservations Manager on Oct 11, 2022
Hi Elizabeth, Thank you so much for your review! We are so happy that you enjoyed your stay with us and time in the Smoky Mountains and look forward to hosting you again in the future!

8/10 Good

Verified traveler

Low key accommodations but super experience
This was a much older property with shared common spaces. The checkin process and location was not very clear, however, this was undermined by the activities and the restaurant on the grounds which were incredible.
Stayed 2 nights in Oct 2022
Response from Chris - NOC Reservations Manager on Oct 8, 2022
Thank you for sharing your feedback on your experience and we are glad that you enjoyed your time here at the NOC!

6/10 Okay

David

Liked: Room comfort
The cabin was small. The air conditioner over the bed leaked on the bed.
Stayed 1 night in Sep 2022
Response from Chris - NOC Reservations Manager on Sep 20, 2022
Good Morning David, First and foremost, thank you so much for your feedback on the cabin. I apologize for the issues with the air conditioner and ensure it will be looked into for future stays. Before your next stay with NOC, I encourage you to email me at chris.aldridge@noc.com and I will be happy to help get your reservation set up and ensure that your next stay with NOC is a very enjoyable one!Warm Regards,-Chris-

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
It took us over an hour to find and when we did we had to walk on uneven Tiranë to get to it. Great bed and room. No coffee cup.
Stayed 1 night in Sep 2022
Response from Chris - NOC Reservations Manager on Sep 19, 2022
Hi Linda, Thank you so much for your feedback on your check-in process and amenities within the room. I am glad that the bed and room were enjoyable and we look forward to an opportunity to host you again in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Expensive for the condition.
A little expensive for what you get. Definitely was not crowded, so might be time to consider lowering the price.
Stayed 1 night in Jul 2022
Response from Chris - NOC Reservations Manager on Jul 19, 2022
Good Evening, We appreciate your feedback and hope that you enjoyed your stay! We hope to welcome you back at a future date. Best Regards, Chris

10/10 Excellent

Kari

Liked: Cleanliness, room comfort
Mecca for adventure
Loved the Dogwood. The NOC is an incredible venue for adventure and the lodging was ideal.
Stayed 1 night in Jul 2022
Response from Chris - NOC Reservations Manager on Jul 15, 2022
Hi Kari! Thank you so much your your kind review and we are so glad you enjoyed your stay! We look forward to welcoming you back!

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
This is an beautiful place to stay!
Stayed 1 night in Jul 2022
Response from Chris - Reservations on Jul 15, 2022
Thank you so much for your review, Sara! We look forward to welcoming you back to our facility!

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was very cozy and clean. The check-in/check-out process was really easy. The mountain views over the river were amazing. I'll definitely recommend this property to others and I'll be making a return visit for sure.
Stayed 1 night in Mar 2022
Response from Liz - NOC Reservations on Mar 9, 2022
Thank you for your review and we're glad to hear you enjoyed your stay! We look forward to seeing you in the future!

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, beautiful area!
Stayed 3 nights in Feb 2022
Response from Amethyst on Feb 21, 2022
Dear Thomas, Thank you for taking the time to review your visit at NOC. We value every comment we receive from our Guests. We hope to see you again soon! Kindly, NOC Guest Relations

8/10 Good

Theodore

Traveled with group
Liked: Cleanliness, room comfort
Very nice.
Nice cabin, comfortable bed, good location and get away. Will stay again.
Stayed 2 nights in Dec 2021
Response from Amelia on Jan 10, 2022
Dear valued guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guests. Thank you for your time and honesty. We hope your next stay with us is even better! Respectfully, NOC Guest Relations

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
nice place
It nice little getaway for the family
Stayed 3 nights in Dec 2021
Response from Amelia on Jan 7, 2022
Dear valued guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guests. Thank you for your time and honesty. We hope your next stay with us is even better! Best Regards, NOC

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Nice place for a family getaway.
It's a nice little cabin for a family getaway in, very nice location.
Stayed 4 nights in Dec 2021
Response from Amelia on Jan 7, 2022
Dear valued guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guests. Thank you for your time and honesty. We hope your next stay with us is even better! Best Regards, NOC

10/10 Excellent

Juan

Stayed 2 nights in Dec 2021

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and condition of the place .
Stayed 1 night in Dec 2021
Response from Amelia on Dec 30, 2021
Dear valued guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guest. Thank you for your time and honesty. We hope your next stay with us is even better! Best, Nantahala Outdoor Center Guest Relations

8/10 Good

Jerry

Liked: Cleanliness, room comfort
Winters Solitude
This place must be a sight to behold during the summer. During the winter, it is dead which was perfect for our getaway. The area is also pretty dead during the winter.
Stayed 2 nights in Dec 2021
Response from Amelia on Dec 14, 2021
Dear values guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guests. Thank you for your time and honesty. We hope your next stay with us is even better!

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, room comfort
Family Getaway
We had a wonderful stay for a short family getaway. Plan on coming back for some whitewater rafting!
Stayed 2 nights in Dec 2021
Response from Amelia on Dec 13, 2021
Dear valued guest, Thank you kindly for leaving NOC your online review. NOC truly values all feedback from our new and reoccurring guest. Thank you for your time and honesty. We hope your next stay with us is even better. Respectfully, NOC Guest Relations

10/10 Excellent

Butler

Traveled with family
Liked: Cleanliness, room comfort
OMG It was amazing! The views were breathtaking. We were able to get the whole cabin to ourselves. It was an awesome experience.
Stayed 1 night in Dec 2021
Response from Amelia on Dec 10, 2021
Thank you for your feedback! We hope your next stay with us is even better!

10/10 Excellent

Verified traveler

Liked: Cleanliness
Super cute location! Bed was kind of hard so getting to sleep was a little difficult. Communication on check in’s should be a bit clearer, although we figured it out in a few minutes!
Stayed 2 nights in Dec 2021
Response from Amelia on Dec 7, 2021
Thank you for your feedback! We hope to see you again.

8/10 Good

Frank

Liked: Cleanliness
Stayed 5 nights in Nov 2021
Response from Liz on Nov 30, 2021
Thank you for your review! We hope to see you again in the future!

8/10 Good

Laura

Liked: Room comfort
Quiet spot to stay
Dogwood Motel is a converted large cabin. Our room had its own bathroom. Cleanliness wasn't bad but it could have used a vacuum and broom and a general wipe down. We enjoyed the quiet location away from the crowds in town. The mattress was firm and the bedding very comfortable. Shower had plenty of hot water. Guest Laundry was available upstairs in the motel. One odd thing, our room was quite dark - bring your own lamp or flashlight of you need good lighting.
Stayed 3 nights in Nov 2021
Response from Liz - NOC Reservations on Dec 1, 2021
Thank you for your feedback, Laura! We hope to see you in the future!

10/10 Excellent

Joddi

Traveled with partner
Liked: Property conditions & facilities
We stayed at this property during off season. It was easy to check. Things close early so be sure to check into food around the area.
Stayed 2 nights in Nov 2021
Response from Liz on Nov 29, 2021
Thank you for your review! We hope to see you again!

2/10 Terrible

Larry

Stayed 1 night in Nov 2021

10/10 Excellent

Raquel

Liked: Cleanliness, room comfort
Adventure area during summer
We stay in off season, it look is a very busy place during summer. Beautiful wood area and river. Convenient store , gift shop and dinner in the area. Kayaks and other activities available during summer.
Stayed 1 night in Nov 2021
Response from Liz on Nov 24, 2021
Thank you for your review! We hope you come visit us in the summer as well!

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Liz on Nov 15, 2021
Thank you for your feedback! We hope to see you in the future!

10/10 Excellent

Allison

Liked: Cleanliness, room comfort
Valentine's Weekend Stay 2021
Our stay was very nice. Room was clean and set up of the motel was interesting. We had a 1 room king bed with a bathroom, but there were communal bathrooms and a common area with fridge, TV, printer, coffee maker, lounging area, etc. This would be a great place for large groups coming in to stay so they can stay together. We were there for the Great Smokey Mountain "Uncorked" excursion. The Nantahala Outdoor Center left us a nice note, along with champagne and local chocolates for Valentine's Day. So nice. My only complaint would be that there were no outlets in the bathroom.
Stayed 2 nights in Feb 2021
Response from Jan W. on Feb 16, 2021
Thanks for the great review Allison, we are thrilled to hear you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very clean room at a great price. Perfect end for our hike in the Nantahala mountains. They were very Covid sensitive and each room had its own heating - no duct work throughout building.
Stayed 1 night in Jan 2021
Response from Jan W. on Jan 19, 2021
Thanks for the excellent feedback. We hope to see you again on your next trip to the mountains.

10/10 Excellent

Nellvyn, Orlando

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, near from the town, clean and comfortable. Only one detail in the kitchen don't have blender. 😁 but the was amaizing thank you for us perfect new year's vacations
Stayed 3 nights in Dec 2020
Response from Jan W. on Jan 6, 2021
Thank you for the feedback -- happy New Year and we are glad you enjoyed your stay with Nantahala Outdoor Center!

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020
Response from Jan W. on Jan 6, 2021
Thanks for the excellent review of your stay.

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020
Response from Jan W. on Jan 6, 2021
Thanks for the feedback on your recent stay.

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Jan W on Dec 30, 2020
Thanks for the excellent feedback Renee! We hope to see you again in the future.

6/10 Okay

lalan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

MEAGHAN

Traveled with family
Liked: Cleanliness, room comfort
Nantahala Cabin
Our stay was excellent. The cabin has everything you may need for an extended stay. Check in and out are easy but if you use hotels.com I would suggest calling the center itself for instructions. We were unaware about how to obtain the keys for the cabin since we arrived very late. Once in the cabin it was furnished nicely. It was a cozy place to stay for a few days. The scenery is beautiful. There is a place to eat onsite as well as a general store. The store doesn’t have much but there is a local grocery that was close to shop for anything you may want or need.
Stayed 3 nights in Nov 2020