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Es un hotel pequeño, muy limpio, a 15 minutos del centro. El personal es muy atento.
Verified traveler
Stayed 2 nights in Jul 2022
Response from Vanessa Blanco on Jul 9, 2022
Apreciamos su valoración para con nosotros y esperamos poderlos tener de vuelta en nuestras instalaciones muy prontamente. Quedamos gustosos con su visita y recuerde que estamos para servirle.
We arrived and were taken to a room that was for a couple. I informed them that was not what I asked for, they insisted that was my reservation that I requested and would not believe what I said until I pulled out my reservation. Reluctantly they found us a different room with two beds. Once there we did not have ANY Wi-Fi connection or phone in the room. I had to go downstairs to ask for a phone, they stated it's in the room and again I had to respond that it was NOT in there and that the room did not get a Wi-Fi signal. I ended up going with one of the staff to 3 different rooms to see if any of them were able to get Wi-Fi which was included in the reservation and it would be our only time to connect with family. None had a clear connection. We were also too far away from the Plaza de Armas and it would cost us about 16 - 20 soles each day to go into the city. We ended up switching hotels.
I stayed here on my way home due to a medical emergency. The staff was very supportive and helpful. It's close to the airport and though my flight out was late they let me just stay in my room to lay down. They checked on me and made sure I was okay. If I ever go back I will stay here for sure!
Response from Carlos Valdivia - Recepcionista on Feb 28, 2019
Apreciamos su valoración para con nosotros y esperamos poderlos tener de vuelta en nuestras instalaciones muy prontamente.
Quedamos gustosos con su visita y recuerde que estamos para servirle
6/10 Okay
CAMARA DE COMERCIO
Feb 12, 2018
Disliked: Cleanliness
CAMARA DE COMERCIO
Stayed 2 nights in Feb 2018
Response from Hotel Tartar on Apr 11, 2018
Gracias por su recomendación, nos servirá para mejorar.
El hotel no se asemeja a lo promocionado en su página; tan mal estuvo que no nos quedamos. Toallas sucias, duchas en mal estado, habitaciones sucias, con telarañas, sábanas con olor a guardado, etc. Finalmente no nos quedamos alojados, y fue imposible cancelar la reserva a través de su página.