Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
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Reviews of The Monarch Hotel

4 out of 5
The Monarch Hotel
McArthur Highway, Barangay San Miguel, Calasiao, Pangasinan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 110 reviews" "
Rating 8 - Good. 24 out of 110 reviews" "
Rating 6 - Okay. 5 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ASHLEY NAES PADLAN DE

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the buffet breakfast! Staff is amazing! Very kind and attentive to guests! I will note that 1 of the 3 rooms booked had an odd smell. They kindly sorted the situation and changed room. This location is also close to Robinson mall where the grocery store/any other shopping you need to do is located. You can easily find tricycles also there, but we instead chose to drive. We did not have an issue with parking although it spaces can be tight the security guards in the parking lot were very quick to assist! Awesome stay!
Stayed 6 nights in Apr 2024

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time staying here once again!
Stayed 1 night in Apr 2024

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. They need to maintain the property to look more classy.
Stayed 1 night in Apr 2024

10/10 Excellent

Federico, Daly City

Traveled with partner
Clean and classy
Stayed 2 nights in Apr 2024

10/10 Excellent

Ma Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very responsive staff. The location is close to everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

Luisito Jr.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms.Nice staff.The hotel is still new.The architecture of the building is very nice, as well as the interior.Glad to finally have a 4 star hotel in Pangasinan ,a perfect place to accomodate visiting friends and family. Area is close to malls,restos and transpo
Stayed 1 night in Apr 2024

10/10 Excellent

Euclif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room and excellent staff
Stayed 8 nights in Feb 2024

10/10 Excellent

Maryfe

Stayed 1 night in Feb 2024

8/10 Good

Ricardo, bothell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and support staff are friendly and helpful
Stayed 7 nights in Feb 2024

10/10 Excellent

Lindy

Stayed 2 nights in Feb 2024

10/10 Excellent

Napoleon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hats off for all the hotel and restaurants staff..very helpful and courteous..property is clean and beautiful
Stayed 2 nights in Feb 2024

10/10 Excellent

Minda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel. Breakfast is great, staff is friendly and very helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Euclif

Traveled with partner
Liked: Cleanliness, staff & service, amenities
very friendly staff and clean rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Monarch staffer are so friendly, courteous, well behaved, hotel wise was a great place to stay with family, friends, and relatives. This hotels was excellent to unwind, gathering, business, and social gathering. I totally recommended this hotels.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ramirlito, bay point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i got my money's worth
Stayed 1 night in Sep 2023

8/10 Good

Rolando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No title
The stay is fine except the Monarch hotel gave another guest the same key code that can access our room. We were stunned after a guest or stranger entered our room. Not only our privacy has been disrupted, we felt sudden fear of our security. We reported the incident to the hotel front desk and they said they will investigate the problem.
Stayed 7 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the friendly and respectful staff. Definitely will come back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Reynante

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff are slow processing paperworks
Stayed 3 nights in Jan 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Amadita

Traveled with family
Liked: Amenities
Stayed 5 nights in Jan 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Aaron Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Worth every penny!
Totally unexpected to find such a hotel with class in the local town. The hotel itself is gorgeous - both exterior and interior. The staff were top notch - very warm, friendly and accommodating - from security, to front desk, to wait staff from the lobby restaurant and Nord cafe. We got a room with 2 double beds, great size and very clean. Bathroom also has a big shower area. Nice pool for kids. Safe and enough parking space. Hotel is located across a Robinson's mall and nearby restaurants within walking distance. We would definitely stay at this place again when we visit Dagupan!
Stayed 1 night in Jan 2024

6/10 Okay

Arvil Ann

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Mariane, Abu Dhabi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay even for overnight only. Its so clean, the staffs are very accommodating. I love the style of the building. Breakfast options are good and my kids enjoyed the pool. Highly Recommended
Stayed 1 night in Dec 2023

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. It could use more amenities and perks such as in room coffee. They only give 2 each day, quite absurd if the hotel wants to be comparable to US high standard hotels. Staffs are the best anyone can wish for. That is where Monarch stands out from even the best hotels anywhere in the world.
Stayed 1 night in Dec 2023

10/10 Excellent

Florentino

Stayed 3 nights in Dec 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JOSEPH

Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I get the feeling of America in this hotel... Especially since I come from Canada
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to visit!
It was such a lovely stay with my mother and her friends. They celebrated their 50th senior highschool reunion and everyone had so a lovely time here. We all traveled from different parts of the world to be here and the hotel did a great job of hosting everyone. The food and accommodations were amazing! Highly recommend this place to stay!
Stayed 2 nights in Nov 2023

6/10 Okay

Ronald

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is nice and clean - however bad service trumps all that. I’ll give 2 stars for staff/service only because they acknowledged their mistakes. It seems like they need to learn how to become more welcoming. I understand that security is important but just because a person looks a certain way, doesn’t mean they should be treated anything less than human. The Philippines and its class system is so outdated and cruel. Also, the staff are always so concerned about the cost behind every service. They don’t treat you as a welcomed guest but as someone who is there to give them your money.

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities
Property was great! Opportunities on the following: room sink was slow to drain, need more breakfast buffet options including orange juice. Looking forward to staying here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

magi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff friendly.
Stayed 4 nights in Oct 2023

8/10 Good

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Bea

Traveled with family and small children
Liked: Amenities
all is good so far
Stayed 1 night in Aug 2023

10/10 Excellent

Bernalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Wilfred John D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Hotel, but not so smart front desk personnel
I booked a room for my best friend and his wife in this hotel. They requested that I provide them an authorization form with a copy of my ID for verification - which I did. Just to be sure, my friend stopped by the day before check-in to re-confirm with the authorization form - which was good. The day of the check-in, they are once again looking for the authorization form and delayed their check-in because the people in the front desk did not think to make a photo copy for their records and denied my friend stay until he can provide the proof again. Such an air-head front desk personnel working there.
Stayed 1 night in Jul 2023

10/10 Excellent

Wigger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked The Monarch as we were visiting parents in Pangasinan. We were blown away by the excellent service and the beauty of the hotel. Staff were very attentive and courteous - the Pilipino people are amazingly kind and always looking out on how to serve you and will find a way to help you. I truly felt like I was royalty there. The overall experience is comparable to a Ritz-Carleton in the US but way more affordable. This will be where we stay again when visiting the Pangasinan area. Thank you all at The Monarch!
Stayed 2 nights in Jun 2023
Response from Shalyn on Jun 18, 2023
We are always delighted to serve you! Thank you Ms. Jennifer for the lovely testimonial you've given to us! Do not worry because we will going to continue giving the best services.Looking forward seeing you again here at The Monarch Hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Cherry

Stayed 3 nights in Mar 2023

10/10 Excellent

Danah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and clean rooms
Stayed 2 nights in Feb 2023

2/10 Terrible

FULGENCIO, Tampa

Traveled with family
Disliked: Staff & service, property conditions & facilities
This is one of the worst 4 star I've stayed in, the room they gave us is so noisy nearby that it wakes you up early in the morning. Second, we ask for an iron and a board that never came. Food is fair nothing special about it. We're absolutely disgusted, unsatisfied and feel cheated for the price we paid. We'll definitely not recommended this hotel to anybody.
Stayed 1 night in Feb 2023

10/10 Excellent

richie

Liked: Cleanliness, amenities, property conditions & facilities
Satisfied overall

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Starting to lose its luster
Stayed 1 night in Jan 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2022

10/10 Excellent

Josephine

Stayed 1 night in Dec 2022

10/10 Excellent

Robert J

Stayed 1 night in Dec 2022