We had a fabulous family reunion! Communication was straightforward and easy from the start. The property is close to downtown Calistoga and is exactly as advertised/shown in the photos. We needed an ADA room for my dad (in a wheelchair), and the room came equipped with its own little heater which he appreciated. It also had a shower chair and a curbless shower. We lucked out into beautiful weather, bc to get from his room to the main floor, we did have to wheel him outside, which would have been harder if it had been raining. The kitchen is fully equipped (including basic salt, oil, etc), and having a daily housekeeper was so helpful for regular dishwashing and fresh towels. We had a perfect stay and would definitely recommend Chanric Inn!