Ratings based on 1,139 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tabasco

Super agradable, tranquilo y viste increible

Posted Jul 1, 2015
Nosotros estuvimos 3 dias,2 noches con la tarifa all inclusive lo disfrutamos muchisimo, el personal super amable y educado, la unica chica que se porto media pesada fué una mesera que estaba atendiendo en el snack fish y que estaba igual en el beach bar, de ahí en fuera todos super amables y animosos, las habitaciones muy comodas y limpias. Lo recomindo sin duda alguna
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Nice hotel near everything with an awesome beach!

Posted Jun 30, 2015
Enjoyed our stay at Krystal Cancun. Friendly and helpful staff. We were upgraded to a beach front room. The beach is awesome with plenty of seating and shade areas. Liked that it was 3 mins to the grocery store as we did not do the all inclusive trip. It was cheaper to buy food, beer /whiskey and a Styrofoam cooler and take it to the pool or beach. Must try quekas across the street! Quesadillas or sopes for the equivalent of a US dollar.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Great time close the night clubs

Posted Jun 27, 2015
Great experience and beautiful place. Will definitely come back and explore more Great experience and beautiful place. Will definitely come back and explore more Great experience and beautiful place. Will definitely come back and explore more Great experience and beautiful place. Will definitely come back and explore more
4 out of 5
Recommended
for Everyone
by A verified traveler from 宮城県仙台市

ホテルゾーンで安く泊まれる宿

Posted Jun 27, 2015
ホテルの外装は綺麗で立地もとても良いです。一人で宿泊でしたが十分すぎる広さで快適でした。しかしながら目の前のビーチで深夜野外クラブが開催していて少し寝るのが辛かったです。今度は家族で泊まりたいと思いました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
We had a great stay at this hotel! Close to the beach, our room was very clean. Friendly staff!
3 out of 5
Recommended
for Everyone
by A verified traveler from MEX DF

BUENA UBICACION

Posted Jun 11, 2015
Pros: ALBERCA
Cons: REMODELACION DE HABITACIONES
Location: A MENOS DE 500 METROS EL COCO BONGO , VAQUITA , HOOTERS SUPER BUENA SU UBICACION
EL HOTEL ME AGRADO MUCHO POR ESTAR EN UNA UBICACION IDEAL LO MALO FUE LLEGAR A LAS 11 PM Y ENCONTRARME CON QUE NO HICIERON LA LIMPIEZA DE MI HABITACION QUITANDO ESE TACHE TODO ESTA MUY BIEN !!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2015
Stayed there 6 days it was nice but stayed on the older side of the hotel. I need of a bit more up keep
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2015
Love it had a great time. Highly recommnd the hotel great customer service and nice an clean
3 out of 5
by A verified traveler

Aceptable

Posted Jun 9, 2015
Cons: su comida y la limpieza.
Location: super céntrico, excelente ubicación
hola, el hotel en general esta limpio pero sus instalaciones ya son un poco viejas. En mi estancia, me encontré un bicho en la habitación. Creo que le hace falta mantenimiento, si quieren un hotel cerca de la zona de antros este es perfecto pero cero lujos.
3 out of 5
Recommended
for Everyone
by A verified traveler

estancia cancun.

Posted Jun 8, 2015
Pros: la vista al mar, y ubicacion a muchas areas
Cons: amabilidad de personal,
Location: playa bonita, hay comercios adecuados y suficientes,
bien ubicado, con vista espectacular al mar desde la habitacion, comoda, comida adecuada.