Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice Hotel. Perfect location to nightlife & beach.

Posted Dec 16, 2014
Pros: Location was ideal.
Cons: To have a regular mini-refrigerator as opposed to one that is pre-stocked.
Location: There were restaurants, bars, discos and the beach all within a ten minute walk of the hotel.
Cancun is a nice place for a beach and or party vacation. Tours to the mayan ruins and outdoor activities should be included in your trip.
3 out of 5
Recommended
for Everyone
by A verified traveler

Boa localizacao, proximo a praia e Coco Bongo

Posted Dec 15, 2014
Location: Boa
Barulho se o quarto nao for de frente pro mar. Alguns servicos de quarto nao funcionaram, tipo: secador, telefone e cheiro de mofo saindo do ar-condicionado (faltava limpar o filtro do mesmo). Agua pingando no toto do box.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA,California

ビーチからも中心街から近いホテル!

Posted Dec 10, 2014
中心地には徒歩圏内でビーチもホテルの裏側で徒歩1分!ホテルの設備も完璧で日焼け後の化粧水もついています。ただ冷房が少し壊れていたのかな?寒くなりすぎたりしたので寝るときは切って対応。喫煙室とのことだったが全ホテル内禁煙です。喫煙の際はビーチまでいかなければなりません。その他は快適でこれ以上にない素晴らしいホテルでした!1人での宿泊でしたがキングサイズベットでクリーニングも全てしてくれて、ジャグジーも清潔!また利用したいです。!
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel totalmente cerca de los antros

Posted Dec 2, 2014
Pros: La cercanía a los antros
Cons: El servicio de meseros
Location: Antros
Para mi gusto, hace falta mas restaurantes y mas variedad de comida
3 out of 5
by A verified traveler

Posted Nov 27, 2014
I got the all-inclusive since i was going with my girlfriend, so one night i decide to go to the bar and ask for a beer nd i only had the option for draft beer. Online it said it included other beers nd liquors. Another thing is there service is very bad. If you call the lobby to ask for something they take about 30 minutes.
3 out of 5
by A verified traveler

Posted Nov 26, 2014
It's not what I expected. Some hotel staff are mean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CIUDAD JUAREZ , MEXICO

buena la estancia

Posted Nov 13, 2014
Pros: todo
Cons: los precios de las comidas
Location: ideal , localizacicon exacta para diversion, comercio, restaurantes.
hotel en buen punto de la ciudad, practico, con todo lo necesario a su alrededor, llimpio, silencioso, persona;l atento.
1 out of 5
by A verified travelerfrom Norcross GA

The view from my room was glorious.

Posted Nov 7, 2014
Pros: my view
Cons: more fluently speaking workers-no one understood English. Stop pricing guest for everything.
Location: location was perfect
Everything else was a charge. For example, the hotel put an ice bucket in your room but you will have to buy ice from the bar downstairs. Totally an inconvenience, my room had bodily fluids, coffee pot had to be ordered (there was no automatic coffee machine in room) find out that was a price as well. Overall, this hotel was totally overpriced, food was horrible and the staff was clueless.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lincoln, NE

Nice place and view, very convenience to beach

Posted Nov 7, 2014
Pros: I like the hotel for its excellence location, very good view to sea, and pretty convenience to local stores and restaurants.
Cons: It will be much better if they have shuttle bus from and to airport. Of course, there are lots of shuttle buses over there.
Location: There are lots of restaurants, convenience stores, night clubs near by this hotel.
We went Cancan at a low season. Therefore there was lots of spot for laying down on beach beds. The hotel's design for beach with beds, chairs, and swimming pools are excellent. The hotel price is reasonable comparing to some other luxury hotels. I like this hotel and will like to recommend to other friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Vacaciones en Cancun

Posted Oct 28, 2014
Pros: Alberca muy limpia, buena comida, personal muy amable, playa deliciosa....
Cons: No nos llebaron toallas limpias los dias consecutivos.
Location: Mas bien les contariamos del tiempoque no nos alcanzo para disfrutar todo. Solo fuimos a Scaret y Chichenitza..
Muy agradable el Hotel, lastima que no hallamos podido disfrutarlo mucho porque estubimos ocupados saliendo a los Paseos, sin embargo para las proximas vacaciones iremos con mas tiempo, ¡Muchas Gracias! y saludos al Joven Mauricio del Desalluno Continental....