Beach Front Room, 1 Queen Bed | View from property
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Reviews of Casey Key Resorts - Beachfront

2 out of 5
Casey Key Resorts - Beachfront
221 Casey Key Road, Nokomis, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 958 reviews" "
Rating 8 - Good. 298 out of 958 reviews" "
Rating 6 - Okay. 63 out of 958 reviews" "
Rating 4 - Poor. 36 out of 958 reviews" "
Rating 2 - Terrible. 22 out of 958 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a perfect getaway. You are literally right on a private beach. Nokomis beach is right down the road or beach. North jetty for fishing. We saw manatees swimming right down the beach. This was an amazing stay in an amazingly beautiful area of south Florida. I cant wait to return. My only regret is not staying here longer.
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Hello Robert,We are honored to hear such wonderful feedback and we are glad you enjoyed your stay with us! Thank you for your feedback!

4/10 Poor

Desiree

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible attention to the check-in, everything was by phone, they did not notify at 4 pm as they had agreed, and the room was very small and with a high price, I would not recommend that place
Stayed 1 night in Apr 2024
Response from Hotel Management on May 3, 2024
Hello DesireeWe are sad to hear you did not have a wonderful time with, unfortunately we do not have any staff on the beach front location, and we will work on modifying our pre-arrival email to have it better detailed for better check in experiences. Our rate is based on the location of the hotel and accessible to a private beach, and they are typically higher than our mainland location.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of room #11. Not told were the room would be in the facility. It was in the back and not as attractive as the others.
Stayed 3 nights in Mar 2024
Response from Aline on Apr 1, 2024
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future. Sincerely,

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aline on Apr 1, 2024
Mark, thanks for the great score! We hope you join us again soon! Sincerely,

10/10 Excellent

Machelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view on the beach
Stayed 2 nights in Feb 2024
Response from Aline on Apr 1, 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely

10/10 Excellent

john jr

Stayed 3 nights in Feb 2024
Response from Aline on Apr 1, 2024
John, thanks for the great score! We hope you join us again soon! Sincerely,

10/10 Excellent

Ana, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
The place was really clean! Didn’t have an ice machine working at the property, we have to request ice in another hotel and pay 💰 for ice! The staff was really profesional and attentive. The cleaning lady went above and beyond to help with any requests but overpriced for the type of place…
Stayed 1 night in Feb 2024
Response from Aline on Apr 1, 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely

10/10 Excellent

Michele

Stayed 1 night in Jan 2024
Response from Christopher Charles on Jan 27, 2024
Thank you Michele, we really appreciate your business

8/10 Good

Steven

Stayed 1 night in Jan 2024
Response from Christopher Charles on Jan 27, 2024
Thank you Steven, We would love to hear how we could earn a 10 out of 10

10/10 Excellent

Elaine, Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being steps away from the beach. Also, appreciated the umbrella and lounge chairs provided on the beach. This was a great property for the weekend trip!
Stayed 1 night in Dec 2023
Response from Christopher Charles on Jan 6, 2024
Thank you Elaine, we are so happy to hear that you enjoyed your stay with us. Please come back and see us again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Call the room you want before booking
The check in was not fast at all. Code wouldn't work so had to call. Room was not what we expected & does not match the pictures. We paid for the garden veiw & we got the room in the corner of the building facing the parking lot and the ice room machine with the guest bathroom so it was very noisey. There was also dirty handprints on the door with marks on the wall and lots of dust underneath the bed. We asked for a refund for not getting what we expected & they did not give that to us.
Stayed 2 nights in Dec 2023
Response from Christopher Charles on Jan 6, 2024
Hello. I'm so sorry to hear about your poor experience at our property. I'm sorry that the door code did not initially work, and that the room did not live up to your expectations. Please reach out to us so that we can discuss this matter and what we can do to make it right.

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a little rough for business stay.
Checking in was a little rough because it was for business, and we had a credit card on file through Hotels.com. My office and I worked with Nicole to get a credit card authorization on file for the stay directly before employee could check in. Thankfully we could get this done because although we were out of office other employees were working (this would have been a fiasco if that wasnt the situation). Employee enjoyed the studio style room for the night and said location directly on beach was nice.
Stayed 1 night in Dec 2023
Response from Christopher Charles on Dec 29, 2023
Hello Glen, thank you for sharing your experience at our property. I'm sorry hear that you felt the check in process was not as smooth as it should have been. We do our best to provide our policies and procedures on our website, as well as third party sites like Hotels.com, so that our customers can be prepared and have the check-in process go smoothly. We really do appreciate your business.

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 15, 2023
Thank you Stephen. We appreciate your business.

6/10 Okay

Brendin

Traveled with partner
Was assigned the wrong room along with other guest.
Stayed 1 night in Nov 2023
Response from Christopher Charles on Nov 11, 2023
Hello Brendin, so sorry to hear that you had a poor experience at our property, and with our check-in process. Please feel free to contact me directly to discuss your stay, and what we can do to make it right.

4/10 Poor

Tony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is advertised as Beachfront my husband and I traveled to the hotel from about 2hrs away for our kid free weekend getaway we arrived and realized that our room was in a small corner and there was no courtyard view or beach view the room was not at all what we expected. We immediately called the helpline and explained to them that it was not what we expected and we didn’t use the room and we were not going to stay. They refused to do anything to accommodate us. The GM said he would lose because he didn’t know if he could rent the room again. No refund not even partial. Nor would they let me change my reservation to a later date as we didn’t want to waste our only kid free weekend somewhere that wasn’t at all what we expected. As a gold member my husband and I travel a lot and I’ve never experienced such low levels of customer service.
Stayed 1 night in Oct 2023
Response from Christopher Charles on Oct 31, 2023
Hello Tony. I'm sorry that you had such a poor experience at our property. I'm also sorry that we could not come to a resolution that you found acceptable, although I did offer you what I felt was a generous offer of a credit towards a future stay. When you call us on the evening of arrival and ask to change your dates, it can be very difficult for the hotel to balance accommodating your requests with managing a business. I double checked, and the photos on Expedia are exactly the room that you received upon check-in. Although you did not book an oceanview room, the room you booked is only steps from the beach, as advertised. Please feel free to contact me directly if you wish to discuss this matter further.

2/10 Terrible

Jean

Stayed 4 nights in Oct 2023
Response from Christopher Charles on Oct 28, 2023
Hello Jean. I have tried reaching out to you to discuss your concerns. Please contact me at your earliest convenience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christopher Charles on Oct 28, 2023
Thank you for the awesome pictures

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Some what dated but clean.
Stayed 1 night in Oct 2023
Response from Christopher Charles on Oct 28, 2023
Thanks Richard. Please consider coming back again. We are in the process of updating and improving our property all the time. I think you'll be pleased with the changes we're making.

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Christopher Charles on Oct 14, 2023
Thank you Theresa. We really appreciate your business.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Christopher Charles on Oct 7, 2023
Thank You Fernando

8/10 Good

Terry A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything from check-in to checking out was smooth and easy. We got there early and called, they let us check in to the room early. The room was very nice and clean. The beach access couldn't get better. We had an amazing time.
Stayed 2 nights in Sep 2023
Response from Christopher Charles on Oct 7, 2023
Thank you Terry. Would love to hear how we could earn a 10 out of 10 rating.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Christopher Charles on Oct 7, 2023
Thanks Andrew, we appreciate your business

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Less then impressed
Great beach and town, place was clean for the price point amenities were null
Stayed 1 night in Sep 2023
Response from Christopher Charles on Sep 16, 2023
Hi Sean. Thank you for your review. Sorry that your experience with us did not meet and exceed your expectations. We strive to provide and exceptional experience to all of our customers, and I regret that we fell short in this circumstance. Please feel free to reach out to me directly to discuss your stay, and what we can do better.

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is literally right on the beach! They have lounge chairs and umbrellas set out for the guests. We maybe saw 10 people on the beach at one time at the most, beautiful location, food places, jet skis, boats and beautiful shells all along the walkable coast line. 10 out of 10, WILL BE BACK FOR ANOTHER STAY!!!
Stayed 3 nights in Aug 2023
Response from Christopher Charles on Sep 9, 2023
Thank you so much Patrick for sharing your experience at our property. We very much value your business.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quick getaway. It was fantastic!
Stayed 1 night in Aug 2023
Response from Christopher Charles on Sep 9, 2023
Thanks Jennifer. Please come back again soon

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Getaway
The absolute perfect spot for a beach escape. 10/10
Stayed 1 night in Aug 2023
Response from Christopher Charles on Aug 12, 2023
Thank you Benjamin for sharing such beautiful pictures. We really appreciate your business

10/10 Excellent

Yeney

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
The property is ok, clean and the staff seems great. The check in process was easy. The only issue we had was the AC unit in the room was extremely loud. Rough night!
Stayed 1 night in Jul 2023
Response from Christopher Charles on Aug 12, 2023
Hello Yeney. Thank you for sharing your experience at our property. I'm sorry for the issues you experienced with the loud AC unit. Please feel free to reach out to me directly to discuss your stay, and what we can do to make it right.

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place
Awesome place and will definitely come back again.
Stayed 1 night in Jul 2023
Response from Christopher Charles on Jul 29, 2023
Thank you so much Alyson. We really appreciate your business

8/10 Good

Kristi

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was wonderful that we were just steps from the beach. The room was small but well appointed and comfortable. We rented an Oceanview room, however that really wasn’t the case. Our room was street view with a very narrow breezeway to reach the beach and a sitting area that was oceanview. If you are renting here, choose courtyard view so you have a porch and chairs outside your room and you can see palm trees, sand and grass instead of a concrete wall. We enjoyed our time here because we had friends that were staying in a courtyard view room. We spent our non-beach time on their side of the building sitting on their porch area.
Stayed 2 nights in Jul 2023
Response from Christopher Charles on Jul 29, 2023
Hello Kristi, Thank you for sharing your experience at our property. I'm sorry for any confusion, however the reservation that was booked through expedia was not an oceanview room. The property has limited availability, and we were unfortunately not able to upgrade you. Please feel free to reach out to me directly to discuss your stay, and waht we can do to make it right.

10/10 Excellent

Aubree

Stayed 1 night in Jul 2023
Response from Christopher Charles on Aug 12, 2023
Thanks Aubree, we appreciate your business

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Christopher Charles on Jul 19, 2023
Thank you Sally. We would love to hear what we can do to earn a 10 out of 10!

10/10 Excellent

Melissa Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about it
Stayed 7 nights in Jun 2023
Response from Christopher Charles on Jul 12, 2023
Thank you Melissa. We very much appreciate your business

10/10 Excellent

Leann

Traveled with family
Liked: Staff & service
Lovely weekend
We had an excellent 3 day weekend here! Great and somewhat quiet beach steps away from the room. Lawn allows a place to sit and work (if you must) while still enjoying the view and ocean breeze!
Stayed 3 nights in Jun 2023
Response from Christopher Charles on Jun 16, 2023
Hello Leann, thank you so much for sharing your experience at our property. We really strive to provide an exceptional experience for all of our guests. Please come back and see us again

10/10 Excellent

Anthony

Stayed 2 nights in Jun 2023
Response from Christopher Charles on Jun 16, 2023
Thanks Anthony. We very much appreciate your business

10/10 Excellent

Premranjan, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
I was good short stay.
Stayed 1 night in May 2023
Response from Christopher Charles on Jun 16, 2023
Thank you Premranjan. Hopefully you can come back soon and stay a bit longer.

10/10 Excellent

Michelle

Stayed 1 night in May 2023
Response from Christopher Charles on Jun 3, 2023
Thank you Michelle. We very much appreciate your business

4/10 Poor

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great But air conditioning was soo loud I had to sleep with two pillows on my head :(
Stayed 1 night in May 2023
Response from Christopher Charles on May 27, 2023
Hello Elena. I'm so sorry to hear about the trouble with your AC unit.

8/10 Good

Gillian R

Stayed 1 night in May 2023
Response from Christopher Charles on Jun 16, 2023
Thank you Gilian. We would love to hear what we can improve to earn a 5 out of 5 rating. Please come back and see us again

8/10 Good

JP

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! A few interior issues - bathroom door didn’t fully close, AC was loud (but worked well).
Stayed 2 nights in Apr 2023
Response from Christopher Charles on May 6, 2023
Hello JP. thank you for your review and for detailing the issues with your room. Please come back again soon

6/10 Okay

Gary, Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My ceiling fan did not work, the a/c unit was intermittent. The drywall next to shower had shower damage. At nighttime the neighbor watered the lawn and it smelled like sewage so bad. I had to go to beach to get fresh air. I called the office for assistance. They said a maintenance man would show and fix the issues. No one showed.
Stayed 5 nights in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Hello Gary. I'm so sorry that you did not enjoy your stay with us. I'm also sorry that the maintenance staff did not follow through with the call you were promised. Please feel free to contact me directly to discuss your stay, and what we can do to make it right

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait until after 5pm to check in
Stayed 1 night in Apr 2023
Response from Christopher Charles on Apr 8, 2023
Hi David. I do appologize that your room was not ready for the 4pm check-in. We had an issue with the room from a previous guest, and we wanted to make sure that the room was satisfactory for you. Please feel free to reach out to me directly to discuss your stay, and what we can do to make it right

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the deluxe ocean view room, and were a little disappointed that the ocean view from our room and the patio was largely obstructed by the landscaping. The ocean could be seen if you were standing, so technically….. other than that is was quiet, lovely beach, clean room. We had a great time.
Stayed 3 nights in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Hello Matthew, thank you for your review and suggestions. We will take them into consideration. Please come back again soon

8/10 Good

daile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy.
Stayed 1 night in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Thank you Daile, we appreciate your business

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Christopher Charles on May 6, 2023
Thank You Tammy, we appreciate your business

10/10 Excellent

Dena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great oceanfront views and loved being steps away from the beach.
Stayed 3 nights in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Thank you Dena for sharing your experience at our property. We very much appreciate your business

10/10 Excellent

Frank

Stayed 1 night in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Thanks Frank ,please come back again soon

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Thank you Heidi

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Double glass doors out to the ocean view is great for morning coffee in bed. The room looks like it was recently renovated. Really nice view!!! I highly recommend Casey Key Ocean Front Resort. FYI, there's no hotel office at this location. The login/check in process was a bit cumbersome but we could have driven over to the mainland office to check in a few miles away. We arrived late at night and because of the turtle nesting ordinance no exterior lights were on. We used our phone lights to find our way to the room and then figure out how to use the door combination for entry. I recommend arriving during daylight hours.
Stayed 2 nights in Mar 2023
Response from Christopher Charles on Apr 8, 2023
Thank you John for your review and sharing your experience at our property. We very much appreciate your business.

2/10 Terrible

Joan

Stayed 3 nights in Feb 2023
Response from Christopher Charles on Apr 8, 2023
Hi Joan, I'm sorry that you did not enjoy your stay with us. Please feel free to reach out to me directly to discuss your stay, and what we can do better