Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Makati, Philippines

Overnight at The Lake Hotel Tagaytay

Posted Jul 16, 2015
Pros: The buffet breakfast was our favorite part! We enjoyed a view of Taal Lake while having our breakfast outside on the balcony. The live piano music was
Cons: One thing that needs improvement though is the training on customer service at the front desk, especially in terms of check out procedure. The person
Location: Location is good. A lot of restaurants, other hotels and esp Sky Ranch nearby. This would be a base for those who want to explore Tagaytay.
We were attending a wedding at a nearby hotel and decided to take advantage of the weekend and stay overnight somewhere in Tagaytay. Room was okay. Overall our stay was pleasant. Staff were polite and courteous.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Colorado Springs, Colorado

Location, customer service.

Posted Jun 29, 2015
Pros: Scenery, the pianist and good looking staff (ladies) SORRY, I'm single parent.
Cons: Room cleanliness, Gym equipment need upgraded, treadmills unsafe, require preventive maintenance; running belts need adjustment..
Location: Everything"s (G2G) "Good to Go".
I broke the record for the longest stay, but i feel like i was treated unfairly. I upgraded my assigned room for a room with better view (cost me P17,000.00) but still, i did not get what I deserved. They put us in Rm. 217 which is the worse one on that level. On June 6, they transferred us again to a lower level room without any view but a fence to the adjoining property. On the 7th of June, they transferred us again to Rm 314 which is really nice except there's only a king size bed in it and my son (19 yrs. old) was so terrified because never in our life we slept together. To make things work, i just placed our suitcases at the middle of the bed as a partition between us. During my stay, I almost spent P100.000.00 in this facility alone.. My question are, why those weekenders or one day customers got the best room?? Don't you think I should have the priority to those room over them? I'm so sorry, maybe i did not pay enough. This coming December I'll coming back there again with my 5 friends and we need 6 rooms for a week to 10 days. Do you think Its a good idea to stay in this facility again?? Once again, i"m sorry, this only my own personal FEEDBACK.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
It was fun! A bit of improvement on the check-in process though
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with a great view and great rooms

Posted Jun 20, 2015
Pros: The room and views
Cons: Services of the hotel, Asked if they could clean a shirt I needed for church and they don't have any cleaning services open for guests.
Location: Sky ranch, Bag of Beans
Enjoyed the scenic views throughout the hotel from our hotel balcony to the dining room where we ate breakfast in the morning each area has a great view to see lake tagaytay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Jun 9, 2015
Good location (was located along the highway) and staff were very accommodating.
3 out of 5
by A verified traveler from Guam

Posted May 10, 2015
Pros: large parking lot
Cons: almost everything
Location: nothing in the nearby area that we could walk to except the money changer and massage parlor.
A lot of miscommunication with the staffers. Front Desk staff seemed disorganized. Too many stairs to climb at the entrance and at the restaurant, strictly a non-smoking hotel which I had requested with expedia for a smoking room.
3 out of 5
Recommended
for Families
by A verified traveler

Great experience

Posted Apr 30, 2015 on Hotels
Hotel service is great, the crews are all accommodating. Have encountered minor problem on the key card, it's not working thus, they have transferred us to an upgraded room.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

great view

Posted Apr 29, 2015 on Hotels
Average. nothing special but great view
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 25, 2015 on Hotels