Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom USA

just ok

Posted Nov 3, 2014
Pros: modern and clean. liked piano music during breakfast.
Cons: room wasn't ready===need to be better prepared. had to wait 20 minutes for a glass of orange juice from restaurant. Don't like pool as part of lobby
Location: not much to do and NO TAXI SERVICE.
just ok. construction noise was very annoying. should provide shuttle services. breakfast buffet was ok but some food not fresh.
4 out of 5
Recommended
for Personal Event
by Jeffrey

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

comfortable beds

Posted Oct 17, 2014 on Hotels.com
Wonderful room. Good view even from the side. Only thing is... per food item ordered they charge 20pesos for room service. Telephone line was down also..but they provided alternative means to contact the front desk.
5 out of 5
Recommended
for Couples
by aelairone08from philipines

nice stay

Posted Sep 11, 2014 on Hotels.com
though we stay for just 1 night.we had a great stay,the food was great,nice hotel.ambiance was good.we like the gym and the pool
4 out of 5
Recommended
for Couples
by EFfrom Denmark

ok

Posted Aug 7, 2014 on Hotels.com
Hotellet er absolut ok men ligger på en bakkekam ved en hovedgade. Man kan se naturen men ikke komme ud i den. Der er ikke meget at se i byen og deres internet virkede ikke. The hotel is absolutely ok but located on a crest of a main street. You can see nature but not get out of it. There is not much to see in the city and their internet did not work
5 out of 5
Recommended
for Business Travelers
by Evelynfrom USA

Posted Jul 3, 2014 on Hotels.com
Everything is ok except that room size is kind of small both standard & executive. Personnel are super good & attentive! Awesome location to view nature/lake
2 out of 5
Recommended
for Getaway With Friends
by pnfrom usa

bad food

Posted Jun 1, 2014 on Hotels.com
The hotel was nice, the food was terrible, extremely terrible, do not eat there.
4 out of 5
Recommended
for Everyone
by Richardfrom Los Angeles

Excellent View

Posted May 14, 2014
Pros: The view was excellent. The layout out of the hotel is designed well.
Cons: Moving the breakfast buffet location around was a little confusing. Keeping it in one location is not a bad idea.
Location: Multiple food locations are within walking distance. Peoples Park in the sky is near by.
The hotel is in a very good location. The view of the lake and volcano is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable and scenic.

Posted May 6, 2014
Pros: The view, the professional staff, the breakfast...the shower!
Cons: The patio door in our room did not lock--and it was a ground floor room.
The setting is perfect, on Tagaytay Ridge overlooking Lake Taal. The building and grounds are attractive and the rooms are comfortable. The water pressure is world class--I haven't had a better shower anywhere in the world! :-) The staff was professional and helpful. The breakfast was amazing!!! So much food to choose from, and it was all wonderful! It's not cheap to stay here, but it was worth it.
4 out of 5
Recommended
by junfrom philippines

조용하고 시설좋고 더잇고싶은 호텔

Posted Apr 14, 2014 on Hotels.com
방두 꺠끗하고 시설두 좋고 밖에 야경두 보이구 뻥뚫려잇고 수영장두 잇고 아주 멋진 호텔이엿습니다! 나중에 또 가고싶을만큼 정말 불만하나두없이 만족합니다.