Reception
Check availability

Reviews of JLL Extended Stay Inn

2 out of 5
JLL Extended Stay Inn
4410 University Ave, Cedar Falls, IA

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 5 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our Stay at JLL Extended Stay Inn
This hotel was shabby in a lot of places but very much okay in the things that mattered to us. We were very comfortable here.
Response from Dustin on Jul 8, 2016
We would like to thank you for staying with us and we appreciate your business. thank you for writing your comments as we use them to see where we can improve to provide a better experience for our guest. We are doing some room renovations and will continue through the year. our hope is that when you are in the cedar valley area we see you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
You get what you pay for
I was in town for one night for a concert, so I was looking for a cheap room to sleep in - this place fit the bill. That said, the hotel was more rundown than I expected - torn and faded carpet, exterior signs in need of repainting, etc. The parking lot was awful - lots of large pot holes that really need to be repaired. The room itself was acceptable. It was clean and the bed was comfy. I'm a female traveling by myself and I felt safe there. On the negative side: the shower drained very slow, so I ended up standing in ankle-deep water the whole time. Oh, and the shower head was ridiculously low - I'm only 5'8" and I was taller than the shower head. I actually had to get on my knees in the tub to wash my hair. Ridiculous. I could also hear the neighboring room watching South Park at 2 am when I was trying to go to sleep. I probably wouldn't stay there again, unless they did some upgrades.
Response from Dustin on Jun 17, 2016
Thank you for your comments, we are really happy to hear that our room was satisfactory for you! we are doing some upgrades to our rooms and will continue to do so until all of our rooms are done, and also the parking lot is scheduled to be fixed this summer. our hope os that when you are in the area again you give us another try.

2/10 Terrible

never again!

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
Very poorly kept up hotel. Dirty and not in good condition

6/10 Okay

kim

Response from Dustin on Jun 18, 2016
Thank you Kim for your kind rating. I would like to take a minute and say thank you and we appreciate you business. It is our hope that next time you in our area you come back to see us. Thanks again and please be safe in your travels!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Decent place, good room size. Room and bathroom could have been cleaned better.
Response from Dustin S. on Apr 6, 2016
I would like to say thank you for staying with us and we appreciate your business. I am sorry that your room was not as clean as it should have been. I hope you will give us another try when in area next time

6/10 Okay

Jerry, Rockford, IL

Liked: Cleanliness, staff & service, room comfort
Priced fairly but.........
Is old facility but fully acceptable in most ways. No pool or breakfast but expected for a 2 star. Had full cable service but TV was small -- an old 21 inch CRT. Patio door would not open.
Response from Dustin S. on Apr 4, 2016
I would like to take a minute to say thank you for your comments and we appreciate your business. We are excited to say that we will be doing some work in our rooms and in the parking lot this spring.

8/10 Good

Morgan, Columbus

Disliked: Property conditions & facilities, room comfort
Decent Hotel
I was looking for an extended stay that had a kitchenette in the room but decided to book here to save money and to avoid having to make longer trips to get to Allen Hospital. The hotel needs a lot of updating from the rooms to the parking lot and lighting in the parking lot. We were moderately comfortable during our stay and able to save money since we were able to use the refrigerator to store food and the microwave to prepare some meals instead of eating out for every meal.
We at Jll Extended Stay Inn want to say thank you for staying with us and we appreciate your business. We are glad to here that your stay with us was good, and I hope that you come back and stay with us again in the future. We are excited to let you know that we are process of doing some room remodels and will continue through the year as well as work on the parking lot this summer Thanks again and we appreciate your business Sincerely Dustin S. G.M.