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Reviews of Comfort Inn & Suites Cedar Rapids North - Collins Road

2.5 out of 5
Comfort Inn & Suites Cedar Rapids North - Collins Road
2025 Werner Avenue NE, Cedar Rapids, IA

Reviews

8.0

Very Good

Rating 10 - Excellent. 213 out of 516 reviews" "
Rating 8 - Good. 173 out of 516 reviews" "
Rating 6 - Okay. 67 out of 516 reviews" "
Rating 4 - Poor. 41 out of 516 reviews" "
Rating 2 - Terrible. 22 out of 516 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Deangelo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waste of money
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating, room was very nice for price. Great stay, thank you.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chasity, Des Moines

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean-quiet and comfortable. Access from street a little iffy; but I will stay there again
Stayed 1 night in Mar 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean.
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Easy to miss the the turn to get to the property off the main road.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024

8/10 Good

Chu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
There were girls' wrestling tournament attendants at the hotel. However, they were with their parents, and that helped keep the noise level acceptable. We enjoyed the breakfast; even though the dining area was crowded. The cafeteria food attendant was very busy but made sure everyone's needs were taken care of!
Stayed 2 nights in Mar 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service
Liked staff very friendly and helpful
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Business traveler, Traveled with family
Had hot tub issues during stay....i booked this hotel because it had a hot tub....
Stayed 2 nights in Mar 2024

6/10 Okay

Tami

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in Feb 2024

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unaccomidating. Rude. Charged 2 credit cards that i now have to dispute.
Stayed 1 night in Feb 2024

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Whirlpool and pool could use some updating.
Stayed 2 nights in Feb 2024

2/10 Terrible

Lorrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in there was an altercation at the front desk that resulted in police being called. The room was absolutely disgusting. Someone obviously shaved at the sink before they checked out and it was not cleaned. The room did not appear to have been cleaned at all. I only stayed because I had driven 800 miles, it was late, and I needed sleep. If it had been a normal trip, I would've requested a refund and found another place or slept in my car. Do not stay here.

10/10 Excellent

William A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and inviting way to end our day !
Stayed 1 night in Feb 2024

8/10 Good

Josh

Traveled with partner
Liked: Property conditions & facilities
Decent for the money
Stayed 1 night in Feb 2024

8/10 Good

Jeannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was older, but very well kept, and updated. Bed was very comfortable. The pool and hot tub area was very clean and kept. They also have towels at the pool. Breakfast was a very good HOT breakfast, which is very much appreciated, and also a money saver. I would stay at this hotel again if I were in the area. The cost of the hotel was very reasonable also.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and friendly
Stayed 2 nights in Feb 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Rooms were big.
Stayed 1 night in Jan 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an update
The room really needs to be updated. The carpet had grease stains on it. The outlets on the center lamp to plug in phones did not work. The covers on the beds were stained and the curtains were dirty. Unfortunately there were very loud and obnoxious people staying the same night when we were there.
Stayed 1 night in Jan 2024

10/10 Excellent

LeRoy

Traveled with partner
Clean , comfortable beds and pillows Breakfast was sufficient
Stayed 1 night in Jan 2024

8/10 Good

Spencer, Sartell

Stayed 1 night in Jan 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Spencer, Sartell

Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Barbara

It was rather noisy and the door to our room looked like it had been vandalized at one time and just repaired and not replaced. I expected more for the money.
Stayed 1 night in Jan 2024

2/10 Terrible

Anne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here!
This hotel is infested with BED BUGS! Got in late for an overnight stay on our cross country trip. In the morning we found a bug in the bed and the next day two of us ended up with little bites all over or arms. This is despicable that the hotel should remain open when they are clearly infested with bugs. I only hope we didn’t bring them home with us. I hope hotels.com will issue a refund. I have never been so disappointed
Stayed 1 night in Dec 2023

8/10 Good

Bambi

Traveled with family
Its was a good place to stay .
Stayed 2 nights in Jan 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mavis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff was friendly, continental style breakfast was good and convenient before getting back on the road. I would stay again
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Elio

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

James, lino lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming. Rooms were clean and large. Plenty of pillows blankets,etc. Shower was nice and not difficult like some
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Good variety of breakfast foods. Housekeeping was by request only.
Stayed 3 nights in Nov 2023

6/10 Okay

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wS wo derful. They made sure we had everything we needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Comfortable bed. Friendly staff at check in.
Stayed 1 night in Oct 2023

8/10 Good

Lisa, Urbandale

Liked: Cleanliness, staff & service, property conditions & facilities
This property was convenient and reasonably priced. It met our needs just fine. There were people talking loudly outside our room before dawn, but that is not the hotel’s fault.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Traveled with partner
Room was clean
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Room was just okay, breakfast was just average it didn’t have much variety.
Stayed 1 night in Oct 2023