Chancelade Vacations from $422

The property offered a nice bar with good happy hour and it was attached to a restaurant. Our room was nice and clean with good air conditioning. I’m not sure if it was because we had traveled so much by the time we reached Bordeaux, or for another reason, but Bordeaux seemed tired, expensive, and dreary. The area of the hotel is excellent because it’s only about 15 minutes walk to the shopping and museum areas. When we woke and looked for a small café in the morning, we realized many are not open until after 9 AM. This is French culture, but as travelers, we wanted caffeine earlier in the morning. We did find a few nice small bars in the area and enjoyed afternoon drinks. We appreciated the small bodegas that were close-by for water, fruit, and snacks. Parking was around the corner from the hotel. Parking was safe and priced fairly. The staff at the hotel described the parking as being “not attached to the hotel.” However, we found a route inside the parking ramp that was an easy route into the hotel -entering along the terrace adjacent to the hotel’s café and bar. Otherwise we would have difficulty carrying our bags into the hotel because at the front door, there are stairs leading to the lobby level. In May 2025 road outside the hotel was under construction. We speak basic French. (That helped a lot when checking in because in Bordeaux there are not as many fluent English speakers). The staff here were patient and helpful.

Lovely old chateau with 28 rooms. Quite noisy at breakfast and pool but families with you children staying. The rooms and common parts feel like a 5* hotel. However we had a few niggles with the service, which Cirielle (apologies for the spelling) sorted out without fuss. Also for dinner we had to take a 10 minute walk to the nearby village - not a great walk and it was 35C.

This is such a beautiful and unique property only a short tram ride from the centre of Bordeaux, but close to the train station and local shops (Spar and Boulangeries, etc). The staff member on during the day at the front desk was amazing! Helpful, so welcoming, and made our stay. The staff overall was so kind and we enjoyed our time in Bordeaux so much as a result.

This hotel was really great in terms of service and comfort. There are actually 2 hotels that are slightly apart but run as one which got a bit confusing but it all worked out because the staff was so great. Asked for a walk-in shower for my elderly parents and they were great in accommodating. Staff so nice in asking us if we needed reservations or maps or suggestions. Rooms small but comfortable. Lift is tiny! 2 people plus a small bag each was pretty much all it could accomodate. The best part was the location! So convenient to so many restaurants, bakeries and shopping. Highly recommend.