Premium Room, 1 Queen Bed, Accessible | Private kitchen | Electric kettle

Reviews of InTown Suites Extended Stay Select Charlotte NC - University

2.5 out of 5

Reviews

6.0
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Iris

Disliked: Cleanliness, property conditions & facilities
People were hanging outside hotel rooms and smoking weed and cigarettes. Found love roaches in our room. Stayed 1 night and got a refund for the rest of our stay.
Stayed 12 nights in Nov 2023

8/10 Good

Peter

Liked: Staff & service, room comfort
Over all not too bad.
It’s a (basically) $60 a night hotel, I slept decently (they have coil spring matresses I’ve used memory foam for about 17 years so it took a little getting used to.) my room had a full size fridge, and 2-spot electric stove top. TV was good, it had a decent selection of channels. Microwave (assumingely) worked, I didn’t use it. Overall was decent. I was kind of slightly disheartened it didn’t have a coffee maker but at the same time I’m not all too surprised. Overall not too bad for what it is.
Stayed 7 nights in Sep 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely nothing. Worst property I’ve ever even thought about staying!!
Stayed 8 nights in Aug 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived after the office closed, wouldn't let us into a room.. had to stay another place. Kind of glad because the place look pretty awful.
Stayed 7 nights in May 2023

10/10 Excellent

Sacharely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room.

10/10 Excellent

Gerrick

Stayed 7 nights in Nov 2022

10/10 Excellent

LaShawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in May 2022

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didnt like anything..the moment i pulled in the parking lot i knew i wasnt where i wanted to be..drug deal AND 2 ladies fighting on the front porch of the office..and manager was laughing let it go on..i asked to see the room before i paid just to make sure i wasnt being too judgemental..the manager rolled her eyes at me..then sent a few text messages on her smartphone. I then asked could i just get a refund..she walked past me to her car..shut the door..put it in reverse..backed out of her space THEN rolled the window down and said "when i get back from my lunch ill see about it"..and drove off..i waited an hour or more..she returned with her lunch in hand..then i was made to wait till she ate it..made a few calls .smoked 2 cigarettes and shut the door to the office and forgot about me..so i just left and called website and cancelled it myself..at least i tried to anyway..the property was disgusting..the staff were disgusting (appearance and attitude)..i hope corporate goes and takes a look at this place..i wasnt suprised to read of the shootings and drug problem at this establishment..
Stayed 7 nights in Apr 2021