Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Pros: Proximity to shopping, dinning, and golf is excellent
Cons: THEY SHOULD PROVIDE FREE WIFI.
Location: Great location in a very scenic part of Charlottesville. Plenty of things to do close by the hotel in terms of shopping and dinning.
The hotel staff was excellent from the receptionist to the bell hop all were very welcoming and attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Charlotte, NC

Posted Sep 8, 2014
Pros: Close to Ballantyne businesses.
Location: great restaurants all very close!
Great staff, very friendly! Upon arrival I was greeted by the valet who allowed me to get checked in quickly and left the car up front as I was leaving within about 30 minutes again. Beautiful hotel, great people, and even the room service was delicious!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Chapel Hill, NC

Posted Sep 7, 2014
Pros: Frette sheets;lots of small touches; beautiful, classic decor
Cons: The hotel was almost empty and we could easily have been given an upgrade to a room with a view of the golf course.
Location: Only stayed for one night for business, so didn't get a good sense of the location or surroundings
Arrived late and left early, so didn't have much time to explore. The room and bed were very comfortable; gym was well-equipped.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jones Family

Nice but Expensive

Posted Aug 27, 2014
Our experience: (Cons) - Pricey - Basic amenities not included; included for a charge - refrigerator & microwave (Pros) - Near restaurants/shopping - Very clean - Professional staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Summerton, SC

Very nice hotel!

Posted Aug 16, 2014
Pros: The beds were very comfortable and the shower had immediate hot water.
Cons: Free WiFi would be nice.
Location: Location is great. The shopping plaza is right across the street. Carowinds is not too far away.
The hotel was beautiful! Our room was very nice and the beds were clean and extremely comfortable. The luxury bathroom impressed my husband and he even admitted it was the nicest hotel he's ever stayed in (better than the Double Tree in Miami). The view from our room was spectacular and the shopping plaza across the street was convenient. I'm not in to golf but the course looked great. I hope to stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

AWESOME Hotel!!!

Posted Jul 14, 2014
Pros: The staff was very good at attention to detail. I needed a car and they got one for me right away. Just felt very comfortable at this location.
Cons: Nothing to improve...I enjoyed every aspect of my stay and plan to return very soon!
Location: Great restaurants near by from fast food to fine dining.
I stay at many upscale hotels for work and the Ballantyne is right up there with the beszt of them! The rooms were very clean and very high quality surroundings!! I plan to come back with a group of my friends and take advantage of the golf as the course looked excellent!!
5 out of 5
Recommended
by Susan from Hampton, VA

Fabulous Weekend!

Posted May 27, 2014 on Hotels.com
Spent the weekend in Charlotte for my grandson's birthday. Second time staying at the Ballantyne. Fabulous! Starting with driving up the entrance way, the lobby, rooms, entertaining at the restaurant, enjoying the inside pool at night, and the outside pool in the daytime. Wouldn't stay anywhere else in Charlotte! Highly recommend!
5 out of 5
Recommended
for Everyone
by nancy from boston,MA

Perfect location

Posted Apr 29, 2014
Pros: They make you feel like your royalty
Cons: I don't like that spa clients can use the outdoor pool all day long
Location: There are tons of restaurants right across the street. The hotel has a free shuttle to go across. They have there own 18 hole golf course.
I have stayed at this hotel many times. I would say it's the nicest hotel in the area! They have a five star spa, I make sure a get a message every time. There restaurant "the Gallery" is fabulous. I feel it's a old school luxury hotel. I love it, and I know you will too.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Quiet haven

Posted Apr 28, 2014 on Hotels.com
My stay was great, everything was perfect, except the wifi, which is not included in the room and a genuine a rip-off. Otherwise, this hotel is great, the food was good, and the surroundings nice and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great luxury, getaway feel

Posted Apr 14, 2014
Pros: Presentation, valet, service, food (room service), everything.
Loved the service and attention-to-detail with the staff. Free valet was a bonus. I truly felt like a valued resident while I stayed. And room service (breakfast) was amazing!!