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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel with free breakfast connected to the convention center in Charlottetown

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Charlottetown Inn & Conference Centre

Property entrance
Indoor pool
Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Lobby
Reviews
5.0

Popular amenities

  • Parking available
  • Pool
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Popular LocationHistoric Charlottetown Waterfront3 min walk
  • Popular LocationConfederation Centre of the Arts6 min walk
  • Popular LocationCharlottetown Port9 min walk
  • AirportCharlottetown, PE (YYG)11 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Great stay overall. Staff was helpful and friendly, but they were updating and the hotel needed more remodeling.
Amanda
May 28, 2024
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed

8.6/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity
Canadas Best Value Inn & Suites Charlottetown
Pool
Breakfast included
Pet friendly
Parking included
7.8 out of 10, Good, (1010)
The price is $102
$121 total
includes taxes & fees
Jun 23 - Jun 24
Canadas Best Value Inn & Suites Charlottetown

About the neighborhood

Charlottetown

Located in Queens Square neighborhood, Charlottetown Inn & Conference Centre is connected to the convention center. Historic Charlottetown Waterfront and Province House National Historic Site of Canada are local landmarks, and the area's natural beauty can be seen at Prince Edward Island National Park and Bonshaw Provincial Park. That Fun Place and The Great Canadian Soap Company are also worth visiting. Guests appreciate the hotel's central location.
Visit our Charlottetown travel guideOpens in a new window

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk
  • Victoria Row - 6 min walk
  • Confederation Centre of the Arts - 6 min walk
  • Charlottetown Port - 9 min walk
  • Red Shores Racetrack and Casino - 15 min walk

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • Hopyard - 6 min walk
  • Tim Hortons - 7 min walk
  • Hunter's Ale House - 4 min walk
  • Water Prince Corner Shop - 7 min walk
  • Receiver Coffee Co. the Brass Shop Roastery & Breadworks - 6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel located in Queens Square
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a 24-hour front desk
  • A computer station, an elevator, and a banquet hall
  • Smoke-free premises, multilingual staff, and a vending machine
  • Guest reviews speak well of the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Jun 7, 2024 start from $108.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self parking is available for a fee.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Check-out is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Queens Square, this eco-certified hotel is within a 5-minute walk of Historic Charlottetown Waterfront, St. Paul's Church, and Public Archives and Records Office. Province House National Historic Site of Canada and The Mack are also within 5 minutes.

Reviews

5.0
Rating 10 - Excellent. 82 out of 1122 reviews" "
Rating 8 - Good. 170 out of 1122 reviews" "
Rating 6 - Okay. 236 out of 1122 reviews" "
Rating 4 - Poor. 266 out of 1122 reviews" "
Rating 2 - Terrible. 368 out of 1122 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Booked a king suite and they didn’t have any at check in but staff was friendly and nice and gave us a room with 3 beds and a nice seating area. Above and beyond.
Stayed 1 night in Jun 2024

4/10 Poor

Eric

Traveled with group
Disliked: Amenities, property conditions & facilities
Where do I start…no hot water at all, let bathroom tap run for over 20 minutes, nothing. Mentioned to front desk, said they will discuss with the “new” management. Also the room we had there was no windows that open. The property is undergoing renovations and hopefully will spruce it up.
Stayed 1 night in Jun 2024

2/10 Terrible

JP

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reality did not meet expectation at time of booking. Breakfast very limited and $100 deposit at check-in was over the top.
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this property should be condemned
Stayed 2 nights in Jun 2024

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities
It meets our minimum expectations.
Stayed 1 night in Jun 2024

6/10 Okay

Nimish, Woodbridge

Traveled with family
Run down. Needs a facelift.
Stayed 1 night in May 2024

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is dated and in poor condition. Accessibility was an issue for my elderly father. The ‘free breakfast’ was unacceptable. No hot water for tea; apples see the only fruit; stale cereal and cheap dollar store pastries. The doors are old or have shrunk and there is no seal for noise or light. The toilet trickled all night; the remote was broken; no phone to call front desk; old stale smell of smoke…
Stayed 2 nights in May 2024

4/10 Poor

gerard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice. The place was clean but it was nothing like the pictures. The walls are paper thin you can hear conversations from the room next door. The was no hot water the first day there. The breakfast was not really buffet style, nothing like the pictures. False advertising and misleading.
Stayed 2 nights in May 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Motel is under new management but it’s showing its age. The tunnel connecting the 2 sites is not usable. The cupboards in the room had sagging shelves and minimal utensils and dishes (to be fair I had no idea it had a kitchenette till I checked in). The floor outside my room had a large stain in it. Our linens were clean but the mattress left a little to be desired. The a la crate breakfast left a lot to be desired but the coffee was good. Staff was friendly and helpful.
Stayed 2 nights in May 2024

4/10 Poor

keith

Traveled with partner
Disliked: Property conditions & facilities
Property is old and rundown. Needs totalrenovations
Stayed 1 night in May 2024

2/10 Terrible

Bev

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Falling apart, heat didn’t work, big open gap around AC, toilet kept running and room was small and dingy. Plug in didn’t work.
Stayed 1 night in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was fine i have no complaints and will book with them in the future
Stayed 6 nights in May 2024

6/10 Okay

Mary Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were in the building across from the main building with Reception. The wall paper was peeling and the toilet was running (constantly and badly)
Stayed 1 night in May 2024

4/10 Poor

Tanya

Disliked: Property conditions & facilities
Unknown to me, this property is not in a good part of town and is used for homeless living. The property was boarded up in places/accesses blocked, supposedly under renovation..the air/heat didnt work in my room
Stayed 1 night in May 2024

4/10 Poor

YONG

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door noise could be heard clearly. Very basic service.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in May 2024

6/10 Okay

WING HONG, Oro-Medonte

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel has 2 building each on right/left side of Grafton. We checked in at the main building and asked to go the second building across the street where parking space (dark with no light)are at the back and customer needs to go in from the front around the building with their luggages. Further, the included breakfast is continental with few choices and awful coffee and juice, and not as shown on Expedia's pages. In short, a cheap place.
Stayed 1 night in May 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Great stay overall. Staff was helpful and friendly, but they were updating and the hotel needed more remodeling.
Stayed 2 nights in May 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Angela

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I dont like leaving bad reviews but the place is dated....paint chipping off the outside, black mould around bath. No cots available. Now, we stayed in the other building across the street so maybe the rooms in the main area are nice, but the other building is a no. Smells like smoke. The elevator when it reaches the 3rd floor makes a terrible drop, that scared the crap out of us all...and only 5 ppl in it. We started taking the stairs.
Stayed 2 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Angelina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Easy check in. Building is dated, but they are doing renovations. Hallway still has old carpet and smells of cigarettes. However I was pleasantly surprised when I opened the door to my room. No carpet. Clean. Comfy bed. No smell! Breakfast was apples, yogurt, cereal, bread,bagels and juice or tea/coffee. Was hoping there'd be more options...but for the price point i didnt expect it. Will definitely book here again.
Stayed 1 night in May 2024

4/10 Poor

Belinda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I understand the place was under renovations. The staff were friendly. It was clean enough. Our card kept deactivating so we had to keep going to the desk across the street to fix it. My mobility is bad so this was inconvenient. The sheets on the bed were flat sheets that did not fit, so we were sleeping on the mattress protector partially. The fridge did not close properly so our food did not stay cold. (We were there for a tournament with teen boys so we had to bring lots of food) halls and lobby areas smelled of smoke and not sure what. Here was barely anything for the “tasty breakfast” the bread and bagels were fresh at least but it wasn’t a great selection. Likely will not be back unless things improve alot
Stayed 2 nights in May 2024