Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairmont wv

Nice hotel

Posted May 15, 2015
Was happy to find a nice hotel. We were traveling and most of the others were sold out. Free breakfast was great & staff was very friendly! Would have been nice to have a fridge in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Great and Comfortable Stay. The hotel staff was pleasant and the hotel was in a very convenient location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Nice hotel, all you need and a great breakfast buf

Posted Apr 25, 2015
Pros: Real comfortable beds and the front staff were super nice!
Cons: maybe a little more parking but I was able to find a spot every night on my side
Location: Casino 3 miles away, several restaurants around, far enough away to get a meal on a decent price
Stayed there for the poker tournament, its only about 3 miles from the Casino. Wasn't loud, beds were comfy and the breakfast buffet was great. Definitely will stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Mountain Trip

Posted Apr 18, 2015
Pros: Bed was comfortable
Cons: Breakfast
We olyn was there for one night. We were just passing through and wasnted to visit the casino. The hotel was o. k. nothing out of the ordinary but very clean and comfortable. Breakfast was a disappointment... no bacfon. We southerners have to have our bacon.. All in all it was o.k.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, Georgia

Convenient

Posted Apr 14, 2015
Pros: Friendly staff. Convenient location. Clean rooms. Beautiful lobby.
Cons: Bathroom needs to be cleaned a little better.
Location: Close to the river, downtown Cherokee, and the casino. There was a shuttle that was available until 11:00pm that was only $1 per ride.
We stayed here to go to the casino. It was relatively close. There is a shuttle available that is $1 per ride. It runs relatively on time. The hotel was clean with the exception of a few hairs stuck to the bathroom wall (gross!). and I would stay there again. We had 4 people staying with us, but only 3 sets of towels were in the room. We called the front desk to request another set. It took over an hour to get them brought to the room. Staff was friendly. We didn't eat the free breakfast included with the room since we visited another local restaurant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Mountain get away

Posted Apr 13, 2015
Pros: The hotel was a good deal for the money. The breakfast buffet was one of the best I've ever had. We could park right in front of our room.
Cons: A few more amenities would be nice and a shuttle to the casino.
Location: A lot of hiking trails and Indian lore. Clingmans Dome was close by and the drive to Gatlinburg on Hwy 441 was a very scenic drive.
We went up for my wife's 55 birthday and wanted to go to Harrahs and Gatlinburg. We were 5 minutes from Harrah's and 1 hour from Gatlinburg. We had a great time and this hotel had a great staff. One of them took us to Harrahs when the transit was running behind.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted Apr 13, 2015
Pros: Everything
Cons: The rooms could be as pretty as lobby!
Location: There is an amazingly huge beautiful casino nearby!
Very comfortable beds. Wonderful buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
This is a nice and quiet place to stay at night. Initially I don't feel very safe because it is kind of very open to urrounding. But look around, there is really little thing to worry about. And I just think the way they server the breakfast is a little bit overkilled, well, I don't have any problem with it. Overall, it is a very nice place.
1 out of 5
by A verified travelerfrom FL

Thin walls, noisy! Breakfast NOT free for all.

Posted Apr 4, 2015
Room 101, up till 3am due to loud talking w tv on in 103. (thin walls), phone ringing, etc, sounded to us like they let the night clerk use it during midnight shifts?? Also a loud male visitor. Morning clerk blamed noise on "casino guests". No reduction in room rate offered. Also the "included breakfast" is only free to first 2 guests!! Nothing about this on website, only handwritten on marker board as you enter dining area. So for parents w 2 kids, you will get charged 7.95 X 2 . Very dishonest thing to pull on guests traveling on a budget .
1 out of 5
by A verified traveler

Bad experience

Posted Apr 1, 2015
it's clear that you guys use the free breakfasts as a method of getting people to stay at your hotel...however your amenities need to be upgraded. Your rooms need microwaves, the carpet needs changing and your wifi is slow!!!!