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Rating 10 - Excellent. 619 out of 1006 reviews" "
10 - Excellent
619
Rating 8 - Good. 214 out of 1006 reviews" "
8 - Good
214
Rating 6 - Okay. 93 out of 1006 reviews" "
6 - Okay
93
Rating 4 - Poor. 43 out of 1006 reviews" "
4 - Poor
43
Rating 2 - Terrible. 37 out of 1006 reviews" "
2 - Terrible
37
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Steve
Traveled with partner
Apr 25, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet did not flush and when it did it was super weak. It overflowed overnight so we had no bathroom. When you use the bathroom there is a window that lights up the bedroom. The window is not clear but light gets through. It woke my wife up when I went to bathroom at night and it lit up the bedroom. Three stars is generous. I mean no bathroom?
As a hairstylist, I appreciate the quality shampoo, conditioner & body wash available in the shower. I would never consider using most hotel hair products but these were great. Bed and pillows were fantastic also!
Ashley
Stayed 3 nights in Apr 2024
10/10 Excellent
Taylor
Traveled with partner
Apr 23, 2024
Liked: Amenities
It was a great place to stay, friendly staff. Rates are great! Definently a good time to get away with your significant other
The hotel itself is very nice and clean, the area it’s plenty to do and walking distance. There was maybe three things I disliked. The beds are on platforms so they are easily to move you can bump your leg against and it will slide over. There isn’t a complementary breakfast available you have to pay and there is no lot parking you have to park in a garage and pay daily….but overall the cleanliness and area was overwhelming with a lot of things to do!
Had a nice stay at Aloft Chicago O’hare. This would be our second time here. It feels safe. Rooms very clean. Would definitely choose to stay here again
We stayed only one night but would love to stay longer. Staff was awesome! From the front desk to the shuttle to the airport and the staff and food at the bar, everyone was polite and friendly. The room was perfect and the shower was amazing!
The location of this property was perfect. You can easily walk everywhere. We were in town for a comedy show at Zanies. We had dinner at Bub City which is located right next door.
None of the above but very nice staff!
-expensive to park by the hotel for time when there is no show at convention center
- unacceptable delay in getting hot water. Have to run 2 minutes unti get hot. Every time!!
This has become our go to hotel for stays in Chicago when we have to fly out the next day. It's super close to the airport and the shuttle is easy peasy. My daughter loves the pool area, I like the gym, and we all love the spacious and clean rooms! They also have a long term parking option that you can use if you are flying in and out of Chicago so we did that, and it was indeed, easier than using the long term parking at the actual airport.
The toilet in our room wasn't working properly when we arrived. Informed the front desk and it was fixed by the time we returned from dinner! Staff was friendly. Room was average but not bad. Would definitely stay here again.
This place is awesome. Very close to the airport, and a 3 minute walk to a bunch of eateries,bars, entertainment , and shopping. Also was about a 25 dollar uber ride to downtown Chicago. Staff was friendly and helpful. They have a bar and lobby thats pretty great, and outdoor patio with fireplace and heated pool.
Michael
Stayed 3 nights in Feb 2024
6/10 Okay
Amanda
Traveled with group
Feb 4, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Really enjoyed the liveliness that the hotel provided. Beds were very comfy. Issues we had were that our toilet sometimes would not flush and then housekeeping had come by a few times before checkout and knocked on the door while we were sleeping. Housekeeping came again around 11 asking us when we were checking out. Check out is Noon so it felt very rude and that our stay was being rushed.
Amanda
Stayed 1 night in Feb 2024
6/10 Okay
Jerilyn
Traveled with partner
Jan 31, 2024
Liked: Property conditions & facilities
The rooms are tiny, I’m used to a Suite. Also the weekend I chose it was a hockey tournament I believe, very crowded!
The gentleman who checked me and could not have been nicer and more accommodating. After a long and difficult day of travel, he was definitely a much appreciated person.