Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, OH

Excellent staff

Posted May 3, 2015
They have done a nice job keeping what is an old Marriott Courtyard up to date. The front desk staff were incredibly friendly and helpful. The age of the property is given away by the ceilings and doors, but the lobby has been nicely renovated and the bed was comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lemont il

Nice place to stay.

Posted Apr 28, 2015
The hotel was great for what we needed it for. We were there for a baseball tournament. Easy access to the pool and outside courtyard with several beautiful patio areas to sit. It had a bistro like restaurant/bar. It is an order and pay at the counter place. There were computers and games for kids to do. Very clean and friendly service. We plan on coming back this summer and staying to have 2 days at Great America. And to boot reasonably priced. Hope this helps your decision. 😊
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grayslake il

Just married !!

Posted Apr 20, 2015
Excellent staff and Food and beverage service . We were upgraded to a suite ( yay !!) Completely awesome experience , Thank you Tracy and Amanda !!
4 out of 5
Recommended
for Families
by A verified travelerfrom NJ

Clean and Comfy

Posted Mar 17, 2015
Pros: It was clean and very well kept.
Cons: Hmmm, nothing really. Perhaps the view- I had a parking lot view but that's not the hotel's fault.
Location: Great location! There is a Denny's walking distance and also- Chipotle, Buffalo Wild Wings. WalMart is also close by.
I stayed at this hotel after having stayed at another hotel nearby. I had a horrible experience at the other hotel and decided to leave my family and switch to the Courtyard. My sister soon followed. The Courtyard was clean, lovely, smelled great (the other hotel smelled horrible), and the staff was so friendly. Everything was clean. The beds were SO comfortable and the pillows were just the right "puff". Honestly, even though I had to spend more money to move hotels I do not regret it one bit. I had a great night sleep and felt very safe. Highly recommend for the families travelling for Navy graduation - its a short drive to base.
4 out of 5
Recommended
for Families
by A verified travelerfrom Chicago

Posted Mar 16, 2015
We stayed at the hotel for the Illinois State Age Group Swim meet weekend. It was an easy ride to the Rex Plex in Pleasant Prairie. The rooms were clean and the staff very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT PLACE TO STAY FOR NAVY RECRUIT GRADUATION!

Posted Mar 2, 2015
We came in on Thursday - Hotel was ready and waiting! Nice restaurant just across the parking lot to relax and have a good meal. Hotel also has fun Navy Recruit "Congratulations" signs and balloons you can purchase to have on your door when you bring your recruit back to the hotel to relax for a bit! Rooms are perfect, staff is VERY accommodating - it seems they ALL understood our excitement --and even though they do this every week with graduations - they were attentive to US and our excitement.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Mar 1, 2015
Pros: Very clean and modern. The hotel staff were very pleasant and helpful.
We stayed there while attending my son's graduation from navel recruit training. The staff were excellent and quite helpful. The room was very clean and pleasant to stay in. This hotel was conveniently located.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 31, 2015
Didn't care much that I had to pay for breakfast and bar closed early
4 out of 5
Recommended
for Families
by janfrom Houston, Texas

Great choice for basic training graduation

Posted Jan 24, 2015 on Hotels.com
Great service by everyone from desk to breakfast service. Very important to be timely because of graduation ceremonies and I was very pleased across the board.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Hotel met all our needs

Posted Jan 11, 2015
Pros: Staff was very friendly and helpful. Restaurant and amenities were more than adequate. They were experienced with graduations at the base/informative!
Cons: The shuttle to the Naval base could have run longer especially with the snow.
Location: Didn't get out much -- the snow!
Proximity to naval base was good considering we had to take a cab everywhere