This is a good hotel. The staff was friendly enough to be "cordial". They did their jobs. The only gripe is the lack of a dedicated area for pets to relieve themselves. There is no pet station (i.e. poop bags, trash can), and we had to walk across the parking lot to an area next to the trash for our dog to do so and be close to the large trash bin--which was inconvenient. Also, we couldn't enter back through the door closest to our side of the building, when cb meant we had to go through the lobby, get in the car, drive to the back area, relieve the dog, throw the poop bag in the dumpster, drive back to the front, park, fo back through the lobby...you get the idea. And she had to go out at least 3 -4 times a day. No bueño...Other than that, the room was great, pool was warm, and it was overall a pleasant stay. Would recommend as long as you don't have a pet.