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Wow great stay for the price, the location it's just perfect right on the heart of the action, walking distance to Riverwalk, millennium park, magnificent mile Art Institute and more, free breakfast and happy hr, all this for a great price, I will definitely stay here again on my next visit to Chicago
Free breakfast and free happy hour. I was there on business, and the breakfast conveniently got me going and the happy hour helped me to unwind a bit at the end of the day.
The hotel charges $27 per day a "resort"fee. This is absolutely ridiculous since it doesn't even have a good lobby. Breakfast area is just two hotel rooms combined together and there is no space there to enjoy breakfast. We came 3 times and each time there was no room to sit. Breakfast is not good at all, plan on eating somewhere else. The staff is not even wearing formal clothes, way too casual. The whole place has a feel of Motel 6. The rooms are not bad. The location is great.
This non-chain hotel is a fabulous find. Great staff, great rooms, decent included breakfast(that is not great, but adequate), well located to go anywhere.
This is a great boutique kind of hotel. Staff are fabulous. Rooms are very nice but since the hotel is in the middle of the city, it can get loud at night.
The property was extraordinarily pet-friendly. The staff was friendly and helpful beyond what was required. Great city view from our room. The happy hour was a nice addition. Breakfast had many choices.
Really nice, spacious, quiet and clean room. Great location. Only downside was a view of a brick wall 3 feet from ok our window. Would still stay again with hopes of a better view in future.
We loved our stay at Kinzie Hotel! The room is so cute, comfortable, and quiet. The decor is stylish, and the staff is friendly. We loved the walkability of the hotel to fun things to do, plus the El train is a short walk away. We would come back again and again.
Jeanne
Stayed 2 nights in Apr 2024
10/10 Excellent
Richelle
Apr 19, 2024
Liked: Amenities
Michael the bell staff was very nice and accommodating. Veronica was a joy. I don’t remember the name of the gentleman who checked me in but he was THE BEST!
Clean, modern, comfortable. Only one staff on at check-in and again at check-out so there was a wait due to multiple guests to process. Staff seemed friendly. VERY affordable for this area with great restaurants, shops, and the Riverwalk just steps away from the hotel. Decor was modern and trendy. Rooms were mostly clean but did notice some stains on the sofa. Will definitely stay here again next time I am in Chicago.
Appreciated the long parking stay. You can drop off luggage and car ahead of check-in and go about your day in River North Chicago. Parking extends well into day of departure. Same price as less convenient options at other hotels
We enjoyed our first time stay! Clean, modern, comfortable and quiet room. A half block from in/out parking ($28 a night on spot hero) and drinks and breakfast included! And the location was great for us! Thank you!
Bathroom should have been cleaner. Mysterious splatters on the wall. Stains near sink. Two dirty glasses left by door. Otherwise property was fine and main room was clean. Staff polite and accommodating. Free breakfast was great. Fitness center had the basics. GREAT location for walking everywhere. Close to fine restaurants, bars and other entertainment options.
We really enjoyed staying at this hotel however, we were told by the person checking us in that the room and resort fees (specifically) were already paid for and the only thing needed was the deposit. Well, a few days later were charged for resort fees. We called to speak to them about this issue and the lady on the phone was very rude and dismissive. If the fees needed to be paid we had no problem paying it, however we should not have been told everything was paid for. We feel we were lied to and will probably not refer or stay at the Kenzie hotel again.
Overall, the Kinzie Hotel was a great place to stay! The best reasons to stay there are the most important to me: cleanliness and location! The rooms were comfortable and clean, and we felt right at home. The location is great as well. It's close to a bunch of great restaurants including Harry Caray's right across the street, which has great food! Using the public transportation (L trains and buses) are convenient and the stops are close to the hotel as well.
The lobby is pretty underwhelming, and the room to get breakfast in is small and hard to find places to sit. There are no windows in that room either, which makes it feel a bit claustrophobic. You do get breakfast included though, so that's a good deal. There are quite a few options for it as well. Also, there is a happy hour from 5-7pm where you can grab a beer or glass of wine included in the price of your stay. That was a nice touch if you like that sort of thing.
Great hotel overall.
I stayed at this hotel for 4 nights and was thoroughly pleased throughout my stay. The location is excellent; a 5 minute walk from the orange line (which connects to Midway) and very close to most of the shopping in the river north area. Staff were superb. They were always happy to help out and their flexibility in holding bags before / after your stay was much appreciated.
The room was clean, everything was comfortable and it was fairly quiet.
Would absolutely recommend if you don’t need any fancy amenities (like a pool or spa etc)
5 stars for location. Staff was super friendly. Rooms were clean and cozy. The free bottled water, continental breakfast and complimentary happy hour were definite bonuses. This is not a fancy hotel with an elaborate lobby or luxury amenities but it’s everything you need for a clean, safe and comfortable stay. Walking distance of everything.
We absolutely loved our stay at the Kinzie hotel! Staff were very attentive and knowledgable, the facilities were very clean and our room view was amazing. Everything we needed was within walking distance and we felt very safe in the area. Thank you Kinzie hotel and staff!