Ratings based on 714 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by nick from IL

Nice and clean will stay again

Posted Apr 12, 2014
No close restaurants or market but hotel was good
Comment from
Jan 15, 2014
Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments. are much appreciated. We do hope to have the opportunity to welcome you back for a future visit. Thank you
4 out of 5
Recommended
for Families
by Unityrox from Michigan

Nice hotel for the price

Posted Apr 7, 2014
Pros: Nice atrium and bar, clean rooms, comfortable beds with Down pillows and mattresses. Free wifi throughout the hotel.
Stayed for 2 nights in this lavish looking hotel with nice decor. The hotel seems to have a lot of wedding receptions, business seminars etc. Overall pleasant stay. Will definitely stay at the same hotel when visiting Chicago for the same price.
Comment from
Jan 7, 2014
Thank You for your four star review! We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by Eddie from Louisville

Close enough to downtown festivities

Posted Apr 3, 2014
We found the staff to be very helpful and polite. The pool was an added bonus as our kids really enjoyed themselves. We were able to drive downtown with little hassle.
Comment from
Jan 7, 2014
Thank you for your for your five star review! We look forward to welcoming you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Apr 1, 2014
excellent getaway with kids, close to shopping, restaurants...
Comment from
Jan 7, 2014
Thank you for your five star comments. We look forward to welcoming you back in the near future!
4 out of 5
Recommended
for Families
by A verified traveler

Not bad for the price.

Posted Mar 31, 2014
Pros: Nice large pool area for the kids, clean rooms, friendly staff, good restaraunt in the hotel.
Cons: $50 security fee? First hotel to ever charge that. Need WIFI in the rooms, disappointed the fitness center costed extra.
Location: Just down the road from the Woodfield Mall, and only a short drive to Chicago. Perfect for a family with young kids.
The hotel itself is very nice and clean, rooms were decently updated and the staff was friendly. Would stay there again. Although the $50 security deposit that they dont tell you about until check-in was a little strange.
Comment from
Jan 7, 2014
Thank you for your four star rating. We apreciate the feedback we get from our guests and look forward to welcoming you back in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet pretty hotel

Posted Mar 31, 2014
Most comfortable bed ever, really quiet, 30 mins to downtown, pretty decorate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Birthday stay

Posted Mar 30, 2014
Great hotel. Very well maintained and elegant. Request an in room refrigerator ahead of time if you need one. Added bonus that they allow pets.
Comment from
Jan 7, 2014
Thank you for your five star rating and Happy Birthday. We are always pleased to hear when our human and furry firends have an enjoyable stay. We look ofrward to welcoming you back soon
5 out of 5
Recommended
for Everyone
by Linda from Marsh Harbour, Abacos

Great relax before my Ohare flight

Posted Mar 30, 2014
Pros: Staff was nice, and the beds were great. Slept well.
Cons: Can't think of a thing.
Location: The only thing nearby that I cared about was Ohare Airport. I liked not having to get on a highway in the morning.
Stayed at Westin the night before my flight out of Ohare. Very comfortable and well run hotel. Appreciated being able to get to the airport without getting on any toll roads or highways in the morning. Fast checkout and great beds. I really needed that relaxing evening before my long flight the next day.
Comment from
Jan 7, 2014
Thank you for your five star comments. We are pleased your stay was a relaxing one and hope your long flight was enjoyable one also!
3 out of 5
Recommended
for Everyone
by A verified traveler from H

Sleep lees night

Posted Mar 18, 2014
I stayed in room 1243. My night was disturbed by the hotel mechanical and or ventilation system that was extremely loud
5 out of 5
Recommended
for Couples
by Shawn from Chicago, IL

Great romantic weekend.

Posted Mar 18, 2014
Pros: See above.
Location: Woodfield Mall and all the surrounding shopping and dining areas are very close.
The hotel was beautiful and spacious. The staff was friendly and very helpful. Breakfast was delicious. It was a wonderful experience.