Front of property

Reviews of Hotel Consulado Inn

3 out of 5
Hotel Consulado Inn
Av. Ejército Nacional No. 8821, Col. Las Fuentes, Ciudad Juarez, CHIH

Reviews

7.6

Good

Rating 10 - Excellent. 507 out of 1240 reviews" "
Rating 8 - Good. 313 out of 1240 reviews" "
Rating 6 - Okay. 186 out of 1240 reviews" "
Rating 4 - Poor. 104 out of 1240 reviews" "
Rating 2 - Terrible. 130 out of 1240 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Business traveler
Disliked: Cleanliness, staff & service
2 TV RemoteS did not work FOOD WAS GOOD
Stayed 1 night in Mar 2024
Response from Daniel Gamez on Mar 15, 2024
Para servirte.

4/10 Poor

Jacquelene

Liked: Staff & service
Disliked: Property conditions & facilities
Elevators not working and showe water not working properly or the drain.
Stayed 1 night in Mar 2024
Response from DG on Mar 12, 2024
Para servirte.

10/10 Excellent

Blanca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Mar 2024
Response from Daniel Gamez on Mar 12, 2024
Estamos para servirle, Blanca!

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Daniel Gamez on Mar 4, 2024
Estamos para servirle, Noel!

10/10 Excellent

Blanca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Feb 2024
Response from Daniel Gamez on Feb 27, 2024
Estamos para servirle!

8/10 Good

ODRIEL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y cerca de la embajada americana. Y muy buen precio
Stayed 2 nights in Feb 2024
Response from Daniel Gamez on Feb 27, 2024
Para servirle!

10/10 Excellent

Eduardo

Traveled with family
Service is very good
Stayed 2 nights in Feb 2024
Response from Daniel Gamez on Feb 25, 2024
We are at your service!

6/10 Okay

lidia yaneth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed weird having to leave a deposit for a remote control, we asked and paid for one bedroom but the bed was full-sized, and I'm a big boy so my wife and I could barely fit. The AC made a lot of noise and the room was big enough to have a bigger bed but other than that the bellboy was super nice, the cleaning ladies were always extremely nice, and the front desk could work on a smile from time to time.
Stayed 2 nights in Feb 2024
Response from DG on Feb 20, 2024
Thank your for your feedback Lidia!

10/10 Excellent

Fortino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daniel Gámez on Feb 16, 2024
Estamos para servirle!

10/10 Excellent

maria

Stayed 1 night in Feb 2024
Response from DG on Feb 10, 2024
Estamos para servirle!

10/10 Excellent

Abril

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents, they both enjoyed their stay. Very close to the U.S consult, the hotel also provided transportation to any appointments my mom had, would recommend.
Stayed 4 nights in Jan 2024
Response from Daniel Gámez on Jan 30, 2024
Estamos para servirle, Abril!

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huelo mucho a caño
Stayed 2 nights in Jan 2024
Response from Daniel Gámez on Jan 26, 2024
Para servirte.

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy
Stayed 5 nights in Jan 2024
Response from DG on Jan 16, 2024
Para servirte

4/10 Poor

Ivanny

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning really poor bathroom dont clean everyday they dont changentowel
Stayed 3 nights in Jan 2024
Response from Daniel Gámez on Jan 12, 2024
Para servirte.

8/10 Good

Betzaida

Business traveler
Liked: Cleanliness, staff & service
Staff was great but property was ok
Stayed 3 nights in Dec 2023
Response from Daniela Sánchez on Jan 10, 2024
Estamos para servirle, Betzaida!

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Daniela Sánchez on Jan 8, 2024
Estamos para servirle, Jose Manuel!

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Pretty good
Stayed 6 nights in Dec 2023
Response from Daniela Sánchez on Jan 7, 2024
Estamos para servirle!

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant waiter was very rude.
Response from Daniel Gámez on Feb 9, 2024
Estamos para servirle, Arturo!

2/10 Terrible

Juan Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023
Response from Daniela Sánchez on Dec 22, 2023
Estamos para servirle!

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is as close to perfect as it can get if you have business to do with the consulate, with transportation to all your appointments and assistance with any problems you have, the employees are friendly
Stayed 3 nights in Dec 2023
Response from Daniel Gámez on Dec 20, 2023
We are at your service, Edgar!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Showers, A/C, Rest, Breakfast all for the same price. On top off that real close to all the facilities needed for the consulate.
Stayed 1 night in Dec 2023
Response from Daniel Gámez on Dec 20, 2023
We are at your service!

2/10 Terrible

Blondie

Disliked: Cleanliness, staff & service, property conditions & facilities
Food was not good at all, when they cleaned my room they left trash like napkins didn’t even mop the bathroom or replace the dirty towels but threw away my retainers and did nothing about it when I mentioned it to the staff they kept telling me o I forgot to let the manager know and now I have to pay $200 dollars to replace them. cheap AF they couldn’t even let me borrow a pen, when I asked for it they said they limit the staff supplies. Not recommended at all
Stayed 2 nights in Dec 2023
Response from DG on Dec 20, 2023
Para servirte.

10/10 Excellent

Edgar

Stayed 1 night in Dec 2023
Response from Daniel Gámez on Jan 26, 2024
Estamos para servirle.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Daniela Sánchez on Jan 7, 2024
Estamos para servirle!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniel Gámez on Dec 15, 2023
Estamos para servirle.

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Daniel Gámez on Dec 15, 2023
Estamos para servirle.

2/10 Terrible

Mayra

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from DG on Dec 9, 2023
P servirte

8/10 Good

Pedro

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The place nice. It has basic necessities but one thing I did not like was the bad service on WiFi in the hotel. Every single person in the building was connected on to one single service and produced that the Internet be to slow will watching a movie o even checking social media. The TV service had problems on some channels and not many content to look. It is very close to the embassy or the clinics. Any place of tat you need to go over for your visit bto the embassy processes is near. It is with in walking distance on 5 minutes.
Stayed 7 nights in Nov 2023
Response from Daniel Gámez on Dec 6, 2023
We are at your service, Pedro.

10/10 Excellent

Abel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniel Gámez on Dec 5, 2023
Estamos para servirle!

4/10 Poor

Miguel

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only think I like about this place was that was near US Embassy, place is in a very bad shape. Room carpet very bad; bathroom floor, whole walking shower was very bad looking, drain kept plugging.
Stayed 7 nights in Nov 2023
Response from DG on Dec 6, 2023
Para servirte

10/10 Excellent

Icela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️
Stayed 1 night in Nov 2023
Response from Daniel Gámez on Dec 4, 2023
Estamos para servirle!

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Nov 2023
Response from Daniel Gámez on Dec 4, 2023
Estamos para servirle!

10/10 Excellent

Alejandro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Daniel Gámez on Dec 4, 2023
Estamos para servirle!

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Nov 2023
Response from Daniel Gámez on Dec 4, 2023
Estamos para servirle!

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 4 nights in Nov 2023
Response from Daniel Gámez on Nov 29, 2023
We are at your service!

8/10 Good

carlos

Stayed 1 night in Nov 2023
Response from Daniel Gámez on Dec 20, 2023
Estamos para servirle!

6/10 Okay

HAYDEE

Stayed 1 night in Nov 2023
Response from Daniel Gámez on Dec 20, 2023
Estamos para servirle!

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant
Stayed 12 nights in Nov 2023
Response from Daniel Gámez on Nov 27, 2023
We are at your service!

6/10 Okay

Jose Juan Adolfo

Stayed 7 nights in Nov 2023
Response from DG on Dec 15, 2023
Estamos para servirle.

8/10 Good

Alejandrina

Stayed 2 nights in Nov 2023
Response from Daniel Gámez on Dec 9, 2023
Estamos para servirle!

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Need more restaurants around.
Stayed 8 nights in Nov 2023
Response from Daniel Gámez on Nov 17, 2023
Para servirle.

2/10 Terrible

Emilio

Stayed 2 nights in Nov 2023
Response from Daniel Gámez on Dec 6, 2023
Para servirte.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 5 nights in Nov 2023
Response from Daniel Gámez on Nov 9, 2023
Estamos para servirle, Érika!

6/10 Okay

Erasmo

Traveled with family
Disliked: Staff & service, property conditions & facilities
I think it was overpriced, near by hotels weren’t that much of a difference in price and better conditions. Service was very por, I understand that is a business but you can truly understand that they only care on what they can get from you, not taking care of your needs and confort. Ladies on front desk to bossy and like bad mod. Thanks
Stayed 1 night in Nov 2023
Response from Daniel Gámez on Nov 6, 2023
Para servirte

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
1st time staying there.most definitely staying there on our next trip. Easy access to alot of places.
Stayed 1 night in Nov 2023
Response from Daniel Gámez on Nov 6, 2023
We are at your service!

10/10 Excellent

Luis Fernando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good option because I had things to do in the consulate and the hotel is close
Stayed 1 night in Oct 2023
Response from Daniel Gámez on Oct 31, 2023
We are at your service, Luis!

2/10 Terrible

Ana

Stayed 2 nights in Oct 2023
Response from DG on Nov 21, 2023
P servirte

10/10 Excellent

Alfredo

Stayed 3 nights in Oct 2023
Response from Daniel Gámez on Nov 21, 2023
Estamos para servirle, Alfredo!

10/10 Excellent

Graciela

Stayed 2 nights in Oct 2023
Response from Daniel Gámez on Nov 21, 2023
Estamos para servirle, Graciela.

6/10 Okay

Horacio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Daniel Gámez on Oct 27, 2023
Para servirte.