Fishing

Reviews of OMEO Clearlake Oaks

2 out of 5
OMEO Clearlake Oaks
10573 State Hwy 20, Clearlake Oaks, CA

Reviews

6.8
Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 4 out of 12 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chrisandray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from THANK YOU on Apr 4, 2024
"Dear Chrisandray ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

2/10 Terrible

Jeremy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jonar on Jan 30, 2024
Dear Jeremy,I extend my sincere apologies for any inconvenience you may have faced during your recent stay at Omeo Suites. Your feedback is invaluable, and we deeply regret any lapses in meeting your expectations.Please be assured that we take your concerns seriously, and our management team is actively investigating the matter to implement necessary improvements.Once again, we appreciate your feedback and look forward to the opportunity to welcome you back, allowing us to showcase the enhancements we've made.Best Regards,Omeo Suites Team

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 2 nights in Nov 2023
Response from THANK YOU on Nov 28, 2023
Dear Michael,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Kiefer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from THANK YOU on Nov 16, 2023
Dear Kiefer,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the cabin facing the lake, with a balcony overlooking the lake. It's a beautiful spot. They are in the process of upgrading the rooms but we would stay there again.
Stayed 2 nights in Oct 2023
Response from Jonar on Oct 21, 2023
Dear Rachel,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to return to
Friendly hostess, family oriented, lake at your back door
Stayed 3 nights in Sep 2023
Response from Jonar on Sep 27, 2023
Dear William,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, property conditions & facilities
No towels, pretty dilapidated, windows with screens not fitting right where bugs came in and rotting places in the porches.
Stayed 1 night in May 2023
Response from THANK YOU on May 16, 2023
Dear Daniel,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Clearlake Oaks. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to rectify this situation, we would like to offer you a complimentary night's stay with us in the future, as well as a personal follow-up from our management team to ensure that all of your needs are met.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

4/10 Poor

Carmen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I really hate to write a bad review but I am still reeling from the experience of what we had to stay in for over $200 per night. I feel extremely misled and cheated to start since the name on Expedia is not the name of the place when you arrive. It was a sad ramshacked cottage Falling apart and left to its own devices. We were in shock when we pulled up but thought maybe it was just the outside that was so dilapidated. Inside was just as bad - dirty, smelling (smoke deep in old carpets), uncared for, paint chipping, cracks, windows that don’t open and have no screen for the ones that don’t. Hazards and unkept nature everywhere you look. Drafty, cold with no heat, heater or extra blankets. I could maybe accept this if it was $50 per night but not at the price we paid. Could hardly walk outside as the smell of people smoking weed was overpowering especially with our young kids. The “games” room was a horror - pool table full of dead big mosquitoes, arcade games all off, dingy, dark and dirty. Lawn and chairs left haphazardly. It may have once been nice and cared for but something happens along the way where not even the grass or weeds were trimmed. So sad. Also when we arrived before she realized we already booked and paid through Expedia, she said the total would be $171, $30 LESS than I paid. That was another disappointment. Be aware. Not worth it at all.
Stayed 1 night in Apr 2023
Response from THANK YOU on May 3, 2023
Dear Carmen,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Clearlake Oaks. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to rectify this situation, we would like to offer you a complimentary night's stay with us in the future, as well as a personal follow-up from our management team to ensure that all of your needs are met.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottages were nice but could have used some updating. We loved the convenience of the boat ramp. The stay was very friendly and accommodating. We will be back here to stay in the future!
Stayed 1 night in Apr 2023
Response from Marie on Apr 24, 2023
Hi, Kristen!Thank you for taking the time to share your feedback regarding your recent stay at our cottages. We are thrilled to hear that you enjoyed the convenience of our boat ramp and found our staff to be friendly and accommodating during your visit.We appreciate your feedback regarding the need for updates to our cottages, and we will certainly take your comments into consideration as we continue to make improvements to our facilities.We look forward to welcoming you back in the future and providing you with an even better experience during your next stay with us.Thank you for choosing our cottages as your home away from home.Best regards,

2/10 Terrible

Manuel

Stayed 2 nights in Jun 2023
Response from THANK YOU on Jul 3, 2023
Dear Manuel,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to rectify this situation, we would like to offer you a complimentary night's stay with us in the future, as well as a personal follow-up from our management team to ensure that all of your needs are met.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 Good

Zermeño

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien gracias
Stayed 1 night in May 2023
Response from THANK YOU on May 10, 2023
Dear Zermeño,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites Clearlake Oaks. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team