Comfort Studio, Ocean View | View from room

Reviews of Freycinet Resort

4.5 out of 5
Freycinet Resort
1799 Coles Bay Road, Coles Bay, TAS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 130 reviews" "
Rating 8 - Good. 22 out of 130 reviews" "
Rating 6 - Okay. 9 out of 130 reviews" "
Rating 4 - Poor. 8 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sunrise view from the room, very clean and cozy!
Stayed 1 night in Apr 2024
Response from Reservation Team on May 2, 2024
Thank you for your review Ka Wai, I'm glad you enjoyed your stay and managed to get a fantastic sunrise!

6/10 Okay

Sudha

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Reservation Team on May 2, 2024
Thank you for your review Sudhu

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous property
Stayed 1 night in Feb 2024
Response from Reservation Team on Mar 2, 2024
Thank you for your review Catherine, I'm glad you enjoyed your stay and I hope you will be able to come back one day!

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Reservation Team on Feb 22, 2024
Thank you for your review Michael, I'm glad you enjoyed your stay.

10/10 Excellent

loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reservation Team on Jan 1, 2024
Thank you for your review Loretta, I'm glad you enjoyed your stay and hope you can come back one day.

10/10 Excellent

Niveda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff. Saw few wallabies around. Amazing views from the property.
Stayed 2 nights in Dec 2023
Response from Reservation Team on Dec 28, 2023
Thank you for your review Nevida, I'm glad you enjoyed your stay and hopefully you will be able to come back one day!

10/10 Excellent

James

The Freycinet Resort was a great experience for us and our best stay in Tasmania. The individual living unit had everything we needed, great comfort and views. The sunrise and animal viewing from the deck was spectacular. The staff was friendly, delivering popcorn to our room to helping with information at breakfast. The gravel drive and isolation may not be for some but was what we needed.
Stayed 1 night in Dec 2023
Response from Freycinet Resort Team on Dec 16, 2023
Thanks for your review, James. I am glad you enjoyed your stay. I hope we can see you again in the future.

8/10 Good

Craig

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the road in would be about all I could fault.
Stayed 1 night in Nov 2023
Response from Reservation Team on Nov 22, 2023
Ah yes, the road! It will always be unsealed and a little bit rough as it makes the cars drive slowly and the animals stay safe. No road kill on our road! I'm glad you enjoyed your stay and hopefully you can come back one day.

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. No restaurant on property, so plan accordingly for dinner, but the studios were really cute and had what you needed. Sunrises were spectacular on the hilltop
Stayed 2 nights in Sep 2023
Response from Reservation Team on Sep 19, 2023
Thank you for your review Shawn. The studios are compact but they are very comfortable. We have had some spectacular sunrises lately and I'm glad you caught one!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded property good to relax and chill. We loved this place and highly recommend.
Response from Reservations Team on Aug 18, 2023
Thank you for your review Mark, I'm glad you enjoyed your stay and hope you will be able to come back one day.

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was in a beautiful area. Super long driveway on dirt. (Tricky in the rain) woke up to incredible sunrise from our very comfortable bed. The continental breakfast (not buffet as stated) was really yum plenty of choices. The only real disappointment and reason why we wouldn’t go back was the bathroom was extremely small. The rooms are not resort quality they are actual dongers. Was a bit misleading. We slept well just not what we expected.
Stayed 1 night in Jul 2023

6/10 Okay

Max

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this “Resort” and expected to have dinner and fresh water.On arrival we were told it was another 30 km round trip to book dinner and more buy fresh water,other than the small bottle they provided. This accomodation is a Wilderness Retreat and should be advertised as such. One day after complaining and checking out they sent a note explained what type of accomodation they really were.
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean and comfortable room.

10/10 Excellent

andrew

Stayed 1 night in Apr 2023

8/10 Good

Graham

Stayed 2 nights in Mar 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Stay here for views and wildlife
Amazing distant ocean, Freycinet and Coles Bay views from this property on top of a ridge in the middle of the bush. Very helpful and friendly staff for the 8 available small cabins. I hope the property gradually expands provide more facilities.
Stayed 1 night in Feb 2023
Response from Reservations Team on Mar 4, 2023
Thank you for your review Rosemary. I'm glad you enjoyed your stay and hope you will be able to come back when our development is finished!

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful but area was unkempt holes with plumbing exposed water pipes laying on top of ground took away from the overall feel of the place. Also breakfast was “buffet” but was a continental.
Stayed 2 nights in Feb 2023
Response from Reservations Team on Feb 24, 2023
Thank you for your feedback Graham, I'm sorry we did not meet your expectations and will give some serious thought to your comments.

10/10 Excellent

Denis

Stayed 2 nights in Jan 2023

10/10 Excellent

Dai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in the villa so much. The villa is nice and clean with all amenities available for us. The view is fantastic for sunset. The breakfast is simple but good. Can definitely feel staff’s’ dedication from the freshness of foods and set out of the dining room. The staff is very friendly and sweet. I hope all the best to this resort. And I will return if I go to Coles bay again.
Response from Reservations Team on Dec 24, 2022
Thank you for your review Dai. The staff love the place they work in and I'm glad it shows. We would love to have you back one day!

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to relax and enjoy the view.
Stayed 2 nights in Sep 2022
Response from Reservations Team on Oct 9, 2022
Thank you for your review Phillip, I'm glad you enjoyed the peace and quiet with our beautiful view! I hope you will be able to come back one day!

10/10 Excellent

Jodia

Stayed 1 night in Sep 2022
Response from Reservation Team on Oct 4, 2022
Thank you Jodia, I'm glad you enjoyed your stay and we hope to see you back one day!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Renee

Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff were so friendly and just wanting to assist you in any way!
Stayed 1 night in Sep 2022
Response from Reservations Team on Sep 11, 2022
Thank you so much Mark. I'm glad you enjoyed your stay and I hope to see you back one day!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Awesome ciew
Awesome view from the room. Really clever use of space in the cabin. Well appointed.
Stayed 1 night in Jun 2022
Response from Reservations Team on Jun 13, 2022
Thank you for your review Kim. I'm glad you enjoyed your stay and we hope to see you back one day.

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 1 night in May 2022
Response from Reservations Team on Jun 13, 2022
Thank you for your review Cheryl. I'm glad you enjoyed your stay and we hope to see you back one day.

10/10 Excellent

Kylie

Stayed 1 night in May 2022
Response from Reservations Team on May 24, 2022
Thank you Kylie, I'm glad you enjoyed your stay!

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful relaxing stay and would definitely like to come back.
Stayed 1 night in May 2022
Response from Reservations team on May 6, 2022
Thank you Anita. I'm glad you enjoyed your stay and hope you will be able to come back again!

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to spend some time away from the world. The view is also amazing!
Stayed 3 nights in Apr 2022
Response from Reservation Team on May 2, 2022
Thank you Mona, I'm glad you enjoyed the isolation and the ability to get away from it all! We hope to see you back one day.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views, excellent service and wonderful sculpture walk. The road to the property was quite rough in places for a small car.
Stayed 3 nights in Apr 2022
Response from Reservation Team on May 2, 2022
Thank you for your review Andrew. I'm glad you enjoyed your stay. The recent heavy rains have made a mess of the road so it pays to drive slowly. We hope to see you back one day!

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Reservations team on Mar 27, 2022
Thank you Emnma, I'm glad you enjoyed your stay and we hope to see you back one day!

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with great views. The staff are very friendly and helpful. My only suggestion would be to sell a few different wines and maybe some cheese and biscuits. It is so far out of town and the community area is great at the end of the day to sit and relax with friends and share some food and drink. Would definitely recommend it.
Stayed 2 nights in Mar 2022
Response from Reservations team on Mar 22, 2022
Hello Sue, thankyou for your review and your suggestions! I'm glad you enjoyed your stay and we hope to see you again on day.

10/10 Excellent

Glen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful place, the rooms were awesome and the lodge area was a great place to play some games and wind down.
Stayed 1 night in Feb 2022
Response from Reservations team on Mar 13, 2022
Thank you for your review Glen. I'm glad you enjoyed your stay. It is a beautiful place, such good views and offers the perfect opportunity to relax! Hope to see you back one day.

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was nothing at time of booking about having to drive over 4kms on a poorly maintained dirt road to access the property. When I questioned reception about this, I was told that they send out an email a week prior to your stay that states this.This information is useless, as, to get a full refund you have to cancel one month in advance.
Stayed 2 nights in Feb 2022
Response from Reservations team on Mar 13, 2022
Hello Donna, I'm sorry that you didn't get the information from our website and from the booking platforms that we are 12 kms from the town of Coles Bay. It is clearly stated there and also that the road is a dirt road. I hope it didn't ruin your holiday.

4/10 Poor

Leonard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Don’t go! We have traveled the world and never paid $450 a night. It was a special occasion and sadly sooo disappointing! Miles from anywhere no restaurant and cabins 1 metre apart worse than a caravan park! The cabins were tiny and the bathroom just fitted one person! The local restaurants feel sorry for people staying there they even provide free travel so you can get out of the place! The bed was good. The free water and wine was nice but $450 really?? Sadly the view was completely in the wrong direction we looked at the distant ocean but it’s the Freycinet mountains that are the highlight and they were hidden behind the cabins!!! They have a weird “common room” facing a spectacular view and nobody goes there!!! Min was lovely but this is a rip off never again!!!
Stayed 1 night in Feb 2022
Response from Reservations team on Feb 15, 2022
Hello Leonard, I am sorry you were disappointed. There is something to be said for doing your research! If you go to our website www.freycinet.com you will see that there is a true representation of our property. It shows isolation, abundant wildlife, beautiful views and certainly no restaurant. When you make a reservation with us, we send an email directing you to www.winegalssbay.com which gives you further information about dining options and activities close by. Perhaps you didn't check that website. Freycinet Lodge has a courtesy bus that picks up guests free of charge from all accommodation businesses in the area in an effort to fill their restaurant, I hope you made use of this service as it is very helpful and efficient. Our beautiful lounge is furnished with hand made furniture made from Tasmanian timber and has spectacular views out over The Hazards. It is well equipped with board games and a pool table for your enjoyment. It is open daily to guests between 7.30 am and 9.30 pm. It could be that at the moment, a global pandemic has made people wary of gathering in crowded spaces. Normally the room is a busy hub of activity! It's a shame you didn't use it to view the mountains you were so keen to see. I hope your next holiday will be more rewarding!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning and beautifully appointed resort. Staff werr amazing
Stayed 1 night in Aug 2021
Response from Reservations team on Sep 1, 2021
Thank you for your review! I'm glad you enjoyed your stay and we hope to see you back one day!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the eco-friendly feel of the property, the attention to detail and the friendliness of the staff. The cabin looked very modest on the outside but the quality facilities on the inside made it very grand indeed. Loved having a telescope and binoculars and the serenity. Being in one of the end cabins was a real bonus.
Stayed 1 night in Aug 2021
Response from Reservations team on Aug 23, 2021
Hello Anonymous, thank you for your review! I'm glad you enjoyed the quality of the buildings, they have been designed and fitted out very well. W hope to see you back one day.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Reservations team on Aug 16, 2021
Thank you Alexandra, I'm glad you enjoyed your stay and hope to see you back one day!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing. Staff are amazing
Stayed 1 night in Jul 2021
Response from Reservations Team on Jul 24, 2021
Thank you so much! I'm glad you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil stay with lovely accomodating staff.
Stayed 1 night in Jun 2021
Response from Reservations Team on Jun 11, 2021
Thank you anonymous! I'm glad you enjoyed your stay and we hope to see you again one day!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, unreasonable. Our stay unfortunately coincided with our daughter becoming ill, and we therefore were hoping to reschedule or get a refund (like any other Tasmanian business would do in the current climate). The concierge had little sympathy towards our situation, and said ‘48 hours was way too short notice’, and would not refund or reschedule our stay. Really disappointed.
Stayed 1 night in Jun 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and design. perfect break.
Stayed 1 night in May 2021
Response from Reservations team on May 24, 2021
Thank you Jennifer, I'm glad you enjoyed your stay and we hope to see you back one day!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and serene views
Stayed 1 night in May 2021
Response from Reservations team on May 11, 2021
Thank you so much! I'm glad you enjoyed your stay and we hope to see you again one day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Reservations team on May 11, 2021
Thank you so much! I'm glad you enjoyed your stay and we hope to see you again one day.

10/10 Excellent

John

Liked: Cleanliness, room comfort
Bush retreat
A wonderful experience set in beautiful bush. Our bush retreat cabin was excellent. It is quite remote with magnificent views. The four kilometre drive on a rutted unsealed road was a bit of a surprise but worth the experience at the top
Stayed 1 night in Mar 2021
Response from Reservations Team on Mar 13, 2021
Thank you, John. Yes, the views are wonderful when you make it to the top! Hope to see you again one day.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The views are excellent and the art trail walk is an unusual but very pleasing facility
Stayed 1 night in Feb 2021
Response from Reservations team on Feb 22, 2021
Thank you! I love the art trail too. Did you see the Christmas Beetles? You will have to come back to see more additions in the future.

10/10 Excellent

Darren

Liked: Cleanliness, room comfort
Absolutely stunning
As soon as we arrived we were warmly welcomed. The resort manager was super nice and guided us on where we could go for sightseeing and meals. Wonderful dine-in breakfast with amazing outlook. The room had an amazing ocean view to wake up to. Wished we stayed longer, did not want to leave! Thank u so much
Stayed 1 night in Feb 2021
Response from Reservations team on Feb 22, 2021
How lovely! Thank you for your review. I'm glad you enjoyed your stay and we hope to see you again in the future!

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing, just stuck out in the bush- great views though. Lead up road/track, really. Breakfast- ordinary. No dinner, lunch options-poor
Stayed 1 night in Feb 2021
Response from Reservations team on Feb 22, 2021
I'm so sorry you were disappointed. I think our website shows that the property is isolated. That is the thing that most of our guests appreciate but I'm sorry that is not to your taste. Apologies that we disappointed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Reservations Team on Jan 2, 2021
Thank you! Glad you enjoyed your stay!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with stunning views. Continental breakfast was the perfect start to the day. Lovely staff.
Stayed 2 nights in Feb 2020
Response from Freycinet Resort Team on Feb 21, 2020
Thankyou for your review. I'm glad you enjoyed the property and your stay and hopefully we will see you again soon!