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Rating 10 - Excellent. 276 out of 1005 reviews" "
10 - Excellent
276
Rating 8 - Good. 354 out of 1005 reviews" "
8 - Good
354
Rating 6 - Okay. 195 out of 1005 reviews" "
6 - Okay
195
Rating 4 - Poor. 94 out of 1005 reviews" "
4 - Poor
94
Rating 2 - Terrible. 86 out of 1005 reviews" "
2 - Terrible
86
7.6/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Andres
May 3, 2024
Liked: Amenities
The property for the price is a bit outdated, symtems went down, breakfast was limited, house keeping was limited. Comfortable room, not too noisy just needs to be updated for the price. It’s at the level of a motel 6 but priced at a Hilton inn.
I called to cancel my reservation three minutes after I placed it, was told that I would get a refund. I would just have to contact Expedia. Now I’m being told by Expedia that the hotel won’t refund me my money.
I was so tired from having a full day and hours of driving that I decided to give this old hotel a chance and proceed with check in. It was near midnight when I lay down and within an hour I was awakened. A sharp pain in my side snatched me out of my sleep. I turned on the lights and found a red bump on my ribs and immediately begun further inspection. Bed bugs! I took pictures, grab my stuff and went to the front desk. When i told the attendant, he was completely unbothered. when I said bed bugs, he had his script ready. I could tell he had rehearsed because even when I asked for my refund he repeated it verbatim. I was too sleepy to deal with it then so I just left and checked into a better hotel in the area. .
Checked in at front counter but the word "hello" or any other greeting was never uttered. Upon arrival in the room I spotted and crushed a bug on the bathroom counter (roach? Dunno). Room looks ok at first glance, but a closer look & it's pretty rough. The room smelled stuffy to us both. I thought it even smelled like stale smoke despite it being a non-smoking room/hotel?
Bed sloped to middle. Small squishy pillows. Appreciated the pancake machine at breakfast but the rest was very basic. No peanut butter!? A microwave is in the breakfast area but no dish ware that can go in it - all Styrofoam. Would prefer paper plates, bowls & cups all around.
Signs in hotel pointed to a fitness centre which caught my interest. Turns out its closed & used for their storage.
Lo usamos solo de pasada de noche. Cumplio su propósito en nuestro road trip. Cerca de la salida para seguir el camino al proximo dia. Buen desayuno. Limpio.
This Hotel is very old. The room has old carpeting with a permanent musty smell, stains and old style decor. The bathroom is ultra small with cockroaches running around. We were too tried late at night to go to another hotel otherwise we’d have done that. The only good part was the breakfast was very good and clean with new machines and a decent selection of food. The lady serving breakfast provided good customer service and kept the area stocked and cleaned.
This place has a 7.4 rating on Hotel.com and I wonder how that could be. I sense that rating is misguided. I may have overlooked other better hotels in the area as I went with the rating.
We were there for an overnight trip.