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Great location .. walking distance to all the shops in Eastontown
Kenza
Stayed 1 night in Apr 2024
8/10 Good
Tami
Traveled with family
Apr 22, 2024
Liked: Cleanliness, staff & service, amenities
Loved ability to park, shop and dine at Easton. Bathroom ceiling was in need of repair and the wallpaper was starting to peel off walls. Bedsheets too small for mattress. Looked like full size sheets on queen mattress.
Walls were paper thin that we could hear everything the kid in the room next to us was talking about but it was at quiet to sleep. The gym had a weird smell and guessing it was from the pool. Staff was not welcoming or very friendly checking in. Bed was very firm and not super comfortable but I guess better than rolling into the center.
Excellent location and easy parking. Staff friendly and helpful. Some minor needs of repair on wall near the shower due to water damage. The ice machine was empty on our floor so we had to go to another floor. Overall, nice place and I would definitely stay here again.
Donna
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again
The property was conveniently located and the room spacious. But the grout in the bathroom was black with filth(it was supposed to be off white) and part of the baseboards were falling off the walls.
Nyet
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We value your business and will get any issues resolved. We hope to have you back in the future.
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again
4/10 Poor
Michael, East Sandwich
Traveled with partner
Mar 3, 2024
Disliked: Cleanliness, staff & service
No room service for three days. Waited 30 min on checkin. No employee to check in.
Michael
Stayed 3 nights in Feb 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are sorry to hear that we fell short of making your stay enjoyable. We hope to have you back in the future to make it up to you.
What I didn't like and will possibly change my mind about staying there again, it that there was no microwave in the room. A $50 microwave for every room is all that it takes. The TV channels was awesome. But for me to stay again, I would need a microwave. But otherwise it was awesome!
Thank you!
Cassandra
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your feedback.
My trip was delayed a day due to sickness .. contacted the hotel direct and was allowed to check in remotely to save my reservation for the weekend. Upon check in, Iiesha was very helpful and friendly throughout and made us feel welcome. Great job !!
John
Stayed 2 nights in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.
Check in was quick and easy and the staff were very friendly. We needed a roll away bed and it was brought to our room quickly. The room was very clean.
Verified traveler
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.
8/10 Good
Ross E
Jan 7, 2024
Ross E
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.
This property was wonderful. Clean, comfortable, close to shopping & dining, easy parking, and incredibly friendly/helpful staff. Will definitely stay here again.
Marcia
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.
We are very pleased with the hotel. The staff was just wonderful! My bed was not very comfortable and my back hurt in the morning. I loved the convenience of the location at Easton for shopping and dining. I would stay again.
I stayed two nights for a conference at another hotel (I chose to stay here instead) The staff was very friendly and helpful. I constantly saw housekeeping working in the common areas. My internet TV wasn't working but they fixed it quickly the next day while I was away at the conference. Shopping was right outside the door and parking was right out front. They also have a lovely little patio. A security car was seen circling the parking lot often. I highly recommend Courtyard Marriott
Bad customer service. Didn’t clean room and were very rude. Made me feel that they didn’t care about my comfort or satisfaction. They push reviews when you get there. I don’t give bad reviews but they earned it unfortunately.
The staff was very helpful. They are all super hospitable and kind. The bed and pillows were comfy. Fitness center has the basics and there’s also a fully equipped gym just around the corner. Super walkable area.
Thank you for taking the time to provide your feedback. I am happy to hear you had a good experience. We look forward to your next visit to make it perfect.