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Reviews of Courtyard by Marriott Easton-Columbus

3 out of 5
Courtyard by Marriott Easton-Columbus
3900 Morse Xing, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 530 reviews" "
Rating 8 - Good. 120 out of 530 reviews" "
Rating 6 - Okay. 41 out of 530 reviews" "
Rating 4 - Poor. 31 out of 530 reviews" "
Rating 2 - Terrible. 17 out of 530 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved ability to park, shop and dine at Easton. Bathroom ceiling was in need of repair and the wallpaper was starting to peel off walls. Bedsheets too small for mattress. Looked like full size sheets on queen mattress.
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Connie, Beloit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly.
Stayed 1 night in Apr 2024

8/10 Good

jennifer

Prime location, vibrant area. Everything is walkable.
Stayed 1 night in Apr 2024

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed in years. Very clean and friendly staff.
Stayed 1 night in Apr 2024

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Walls were paper thin that we could hear everything the kid in the room next to us was talking about but it was at quiet to sleep. The gym had a weird smell and guessing it was from the pool. Staff was not welcoming or very friendly checking in. Bed was very firm and not super comfortable but I guess better than rolling into the center.
Stayed 1 night in Apr 2024

10/10 Excellent

Brahm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally Located
Stayed 2 nights in Apr 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Terrance

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to everything we had planned to do for the night. All within walking distance.
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

8/10 Good

Diana

Traveled with family
Liked: Amenities
Enjoyed the Easton area.
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy parking. Staff friendly and helpful. Some minor needs of repair on wall near the shower due to water damage. The ice machine was empty on our floor so we had to go to another floor. Overall, nice place and I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a bunch of good restaurants and stores near by.
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024

4/10 Poor

Nyet

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was conveniently located and the room spacious. But the grout in the bathroom was black with filth(it was supposed to be off white) and part of the baseboards were falling off the walls.
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We value your business and will get any issues resolved. We hope to have you back in the future.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

4/10 Poor

Michael, East Sandwich

Traveled with partner
Disliked: Cleanliness, staff & service
No room service for three days. Waited 30 min on checkin. No employee to check in.
Stayed 3 nights in Feb 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are sorry to hear that we fell short of making your stay enjoyable. We hope to have you back in the future to make it up to you.

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Brittany Beyer on Mar 29, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

10/10 Excellent

Cassandra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like and will possibly change my mind about staying there again, it that there was no microwave in the room. A $50 microwave for every room is all that it takes. The TV channels was awesome. But for me to stay again, I would need a microwave. But otherwise it was awesome! Thank you!
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your feedback.

10/10 Excellent

Marcia, Beavercreek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was a nice room with a very comfortable bed. We had the ease of walking around and exploring the area.
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atay
Stayed 2 nights in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Weekend
Check in was quick and easy and the staff were very friendly. We needed a roll away bed and it was brought to our room quickly. The room was very clean.
Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

8/10 Good

Ross E

Stayed 1 night in Jan 2024
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing I'd change is some sound proofing between doors of adjoining rooms. Room was great, enjoyed Easton location, excellent service.
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Marcia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Clean, comfortable, close to shopping & dining, easy parking, and incredibly friendly/helpful staff. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Thomas, Akron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

2/10 Terrible

A. Frank

Traveled with partner
No breakfast!
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brittany Beyer on Feb 2, 2024
Thank you for taking the time to share your experience. We look forward to seeing you again in the future.

8/10 Good

Janet

Traveled with family
Liked: Property conditions & facilities, room comfort
Holiday shopping weekend
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Kira

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Darrell

Stayed 2 nights in Nov 2023

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
We are very pleased with the hotel. The staff was just wonderful! My bed was not very comfortable and my back hurt in the morning. I loved the convenience of the location at Easton for shopping and dining. I would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights for a conference at another hotel (I chose to stay here instead) The staff was very friendly and helpful. I constantly saw housekeeping working in the common areas. My internet TV wasn't working but they fixed it quickly the next day while I was away at the conference. Shopping was right outside the door and parking was right out front. They also have a lovely little patio. A security car was seen circling the parking lot often. I highly recommend Courtyard Marriott
Stayed 2 nights in Nov 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I was very relaxing stay very clean and quiet we love it
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

8/10 Good

Craig

Stayed 1 night in Nov 2023

4/10 Poor

Kathleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad customer service. Didn’t clean room and were very rude. Made me feel that they didn’t care about my comfort or satisfaction. They push reviews when you get there. I don’t give bad reviews but they earned it unfortunately.
Stayed 2 nights in Oct 2023

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. They are all super hospitable and kind. The bed and pillows were comfy. Fitness center has the basics and there’s also a fully equipped gym just around the corner. Super walkable area.
Stayed 2 nights in Oct 2023

6/10 Okay

Nassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2023
Response from Brittany Beyer on Oct 15, 2023
Thank you for taking the time to provide your feedback. I am happy to hear you had a good experience. We look forward to your next visit to make it perfect.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iesha was a rock star and an asset to the brand.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023
Response from Brittany Beyer on Oct 15, 2023
Thank you for taking the time to provide your feedback. We are happy to hear you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Lauralee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
We stay at the Marriott in Easton several times a year. Staff is always very friendly & eager to help. We love that you can park your car when you arrive and just walk everywhere. Also want to add that the Marriott is super clean.
Stayed 3 nights in Sep 2023
Response from Brittany Beyer on Sep 11, 2023
Thank you for taking the time to provide your feedback. We are happy to hear you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Brittany Beyer on Sep 11, 2023
Thank you for taking the time to provide your feedback. We are happy to hear you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Brittany Beyer on Sep 4, 2023
Thank you for taking the time to provide your feedback. I am happy to hear you enjoyed your stay with us and we look forward to your next visit.