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Reviews of Courtyard by Marriott Richmond/Berkeley

3 out of 5
Courtyard by Marriott Richmond/Berkeley
3150 Garrity Way, San Pablo, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 804 reviews" "
Rating 8 - Good. 271 out of 804 reviews" "
Rating 6 - Okay. 65 out of 804 reviews" "
Rating 4 - Poor. 21 out of 804 reviews" "
Rating 2 - Terrible. 20 out of 804 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property was kept impeccably. We got into town late and was given some great local advice by Jovon Williams the Food and Beverage Supervisor. We left feeling like he went the extra mile to make our stay great. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lea

Good
Stayed 6 nights in Jan 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 3 nights in Mar 2024

8/10 Good

rae, watsonville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with nice staff
Stayed 2 nights in Apr 2024

8/10 Good

antoinette

Stayed 3 nights in Apr 2024

8/10 Good

Seunghyun

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was a noise from ac and it sounded like water dropping or tapping a window whole night
Stayed 1 night in Apr 2024

8/10 Good

Joseph, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 4 nights in Apr 2024

10/10 Excellent

Jael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and great service!
Stayed 1 night in Apr 2024

10/10 Excellent

Asucena

Everything was good and clean good service. The breakfast was delicious. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice! Staff was friendly, property clean, and good breakfast at the bistro downstairs. I really enjoyed my stay ☺️
Stayed 3 nights in Mar 2024

10/10 Excellent

Elia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

8/10 Good

Frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice n quiet
Stayed 4 nights in Mar 2024

10/10 Excellent

Marnissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Mar 2024

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024

10/10 Excellent

Esther

Stayed 1 night in Mar 2024

10/10 Excellent

Isaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

2/10 Terrible

LILIA M

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk refused to check me in
The check in was an absolute nightmare. The lady at the front desk was rude, disrespectful and unhelpful. She completely refused to check me in even though my name was the one on the reservation and kept asking me for my wife to be present because she was the owner of the Expedia account. I explained to her my wife was at a meeting and was joining me later in the evening that is why my name was on the reservation. She refused to check me in even though I showed her the reservation. I even offered to cancel that reservation and pay her onsite for a new room and she refused. It was a total waste of my time and very disappointing experience
Stayed 1 night in Feb 2024

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, loved the Starbucks in the lobby and being able to enjoy beverages in the evening.
Stayed 2 nights in Jan 2024

6/10 Okay

Lakisha

Business traveler
Liked: Cleanliness, staff & service
Quick check in.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

mauricio

Stayed 1 night in Jan 2024

10/10 Excellent

Arvinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel stay was excellent! Staff were friendly, efficient and helpful. Room was very clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the food was good.
Stayed 2 nights in Dec 2023

2/10 Terrible

Hansen

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night on xmas eve
The staff was professional and pleasure. Thanks to them we have a great stay on christmas eve.
Stayed 1 night in Dec 2023

6/10 Okay

Erik

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Leslie

Traveled with family
Liked: Property conditions & facilities, room comfort
Marriott post covid
Our last stay at this property was right before the pandemic blew and the hotel seemed to have closed down for awhile. We were forced to stay at lesser properties and disappointed that we were unable to book here. We tried again recently and was pleasantly shrkrised ot was open and had some renovations. Room choice was accommodated and stay pleasant enough. Would recommend a mini fridge and why was the toilet lower than I remember. I’m sure my grandchildren would’ve appreciated but as a senior now it felt wrong. Besides that very pleased and will return.
Stayed 1 night in Dec 2023

10/10 Excellent

Carmen

10/10 Excellent

Vernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

HAZEL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dinei

Stayed 3 nights in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Peggy

Business traveler
Liked: Cleanliness, property conditions & facilities
Food service not so good staff in there some were sòooo nice few women not so nice.Elevator so noisy! Riding it a little concerning
Stayed 2 nights in Nov 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Yolanda, Hollister

Very quiet and very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

marsha

Traveled with family
Liked: Property conditions & facilities
Was great to check in and get know exact what you were getting
Stayed 2 nights in Oct 2023

10/10 Excellent

Monique

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos, Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Jose Neymar

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Margarita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023