Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Aug 21, 2014
The room was comfortable, the staff was nice. I would recommend this hotel to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Room was clean and comfortable. Staff was extremely friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Cons: Room smelled weird entering because there was no air circulating Drapes need to be wider to keep light out in the morning.
Great place to stay. I just wish hotels would leave the air conditioning on or fan running so the rooms do not smell stuffy when entering because there is no air flowing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Asheville, NC

nice & clean hotel near the concert arena

Posted Aug 16, 2014
Cons: complementary coffee
The reservation process online was quick and easy. The staff were all very kind and pleasant. The food at the Bistro was tasty and the drinks were enjoyable as well. I will stay here again in the future. And the price isn't bad compared to others around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Concord NC

Stress Relief

Posted Aug 11, 2014
Pros: It had everything you could imagine needing for your stay.
Cons: Need a thicker bed spread.
Location: Concord Mills and every restaurant imaginable.
The checkin was quick. I made my reservation online and it was easy as well. I just rested. The bed was comfortable except for the fact that the bed spread was really thin. I had to ask for additional covers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly situated close to PNC Music Pavilion.

Posted Aug 10, 2014
Cons: No problems.
Comfortable bed, clean room, reliable internet, friendly staff. Just fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Good Experience Overall.

Posted Aug 7, 2014
Pros: Room was nice, employees friendly, easy to find, and very clean!
Cons: see experience
Location: We went to the PNC and the hotel had a flyer posted for a shutter to the event. I thought this was extremely helpful!
Jeff, who checked us in, was wonderful. Warm, friendly, helpful and professional. Our room was very nice, very clean. The bed was pretty comfortable but the pillows a bit flimsy and small. We went to the hotel rest/bar at 5:00 and had to wait for approximately 20 for the employee to open. When open we discovered that he took the orders (both food and bar) and prepared the food. After about 30 minutes he said that the chef had been called in to help and was preparing our order. When the food arrived it was very tasty. On the morning we were checking out we were awaken at 8:00 a.m. by a staff member knocking on our door delivering the checkout statement. She was walking away by the time I got to the door. One last very small thing...there was only one trashcan in the entire room.
4 out of 5
Recommended
for Couples
by A verified traveler from Big Stone Gap, VA

Nice hotel close to PNC Pavilion

Posted Aug 5, 2014
Pros: Cleanliness and location.
Cons: I believe a free continental breakfast should be offered for the price of the hotel.
Location: Great location.
Conveniently located to the PNC Music Pavilion. My wife and I stayed here after the James Taylor concert. Check in and check out was very easy and the staff was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from wilkes, NC

Nice stay

Posted Jul 22, 2014
Very easy to find, very friendly staff, easy check in/out, good choice
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Positive experience

Posted Jun 23, 2014
Pros: Location, friendliness of staff, cleanliness of room.
Cons: Free breakfast would have been an excellent additon.
Location: Resturants, shopping, Charlotte Motor Speedway and ZMax Dragway, Concert venue, Airport
Hotel staff warm & welcoming. Room fresh and clean. Very comfortable to recommend to others.