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Reviews of The Sea Pavilions

2.5 out of 5
The Sea Pavilions
349 Church St, Cowes, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a nice quiet holiday where I could concentrate on writing, and this property delivered. It was a short walk to a quiet beach (a "looking at the ocean beach" as opposed to a swimming beach I think) and a short drive to the shops. The room was large, neat and well appointed. They had a big pool and ship-themed play area thing off to one side in the central area, but I didn't use either so can't comment on that.
Stayed 5 nights in Apr 2024
Response from TSP GM on May 5, 2024
Thanks Karen for your review and glad you enjoyed your stay.

6/10 Okay

Ian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The location was great, near to the beach and parking was good. The pool was good, but the surrounds needed maintenance and the garden was overgrown. The Studio "Apartment" (equivalent to a small motel room) lacked a few of the usual motel inclusions, such as tissues, extra pillows/blanket, hairdryer and provided only limited soap/shampoo/conditioner, tea/coffee etc, as a starter pack. The soap/shampoo and conditioner had to be kept on the floor of shower, as no shelf or similar on the wall of the shower. The bathroom is very small with no space to keep toiletry packs. The small kitchenette had a kettle and toaster, but nowhere to plug them in! We were forced to boil the kettle either on the floor or the bedside table! The floor became dirty quickly, with no broom or brush and pan to clean it ourselves. The room was not serviced daily and therefore sand carried inside from the terrace, which was also not clean before our arrival. This could be a great property but misses the mark on a number of details.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the apartment we stayed in and the view from the balcony was amazing. We were greeted by the owner when we arrived and she was very friendly and helpful. The location was quiet and the apartment had everything you needed. Would definitely stay there again.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 13, 2023
Thanks so much for a great review and glad you enjoyed your stay with us.

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern and affordable accommodation.
One night stay in a very clean and modern apartment. Was very easy to stay in and cook our own meal one night with good selection of cooking appliances and utensils. Be aware you maybe required to lift your baggage up stairs if situated in an upper apartment like we were. I’m certain staff will assist if asked though.
Stayed 2 nights in Jul 2023
Response from Guest Services on Jul 25, 2023
Thanks Bradley for your time in reviewing your recent stay at The Sea Pavilions and look forward to welcoming you back we hope when you next visit Phillip Island.

6/10 Okay

Eileen

Liked: Cleanliness
Disliked: Amenities
Some basic amenities were lacking like bedside lamps and a hair dryer. Also the toilet seat did not fit the base of the toilet. And the bed was on rollers making it impossible to lean against the wall and read without rolling away from wall.
Stayed 3 nights in Apr 2023
Response from Reception on Apr 15, 2023
Thanks Eileen for your review. Under new management we are starting to address the issues you have highlighted across the property - all issues will be progressively addressed and appreciate your time and effort in communicating your thoughts to us.