Indoor pool, sun loungers
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Reviews of Hotel Royal

5 out of 5
Hotel Royal
L' Ehanoun 10, Chermignon, Crans-Montana, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location and services for ski trip
Stayed 4 nights in Feb 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Jul 2023

10/10 Excellent

Nasrine

Stayed 2 nights in Jul 2023

10/10 Excellent

Priyank

Stayed 4 nights in Feb 2023

10/10 Excellent

Delphine

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inadmissible your cooperation
I want my comprovatif of my payment because you can’t take money of my account and don’t take me the additional essue
Stayed 4 nights in Jan 2023

10/10 Excellent

Sofia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and all staff is super friendly , which makes the difference . Suite was spacious aient a lovely view. Some areas would benefit some modernisation/ upgrading but overall a lovely stay

10/10 Excellent

Jade Sau Yung

Stayed 1 night in Sep 2022

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice mountain hotel
Very nice room and good services. I like that the rooms and hotel in general have a true mountain vibe, not as impersonal as many hotels.
Stayed 1 night in Aug 2022

10/10 Excellent

Yaya

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Thanks to Mr. Sousa
Stayed 2 nights in Feb 2022

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing hotel & location
Stayed 3 nights in Feb 2020

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel beautiful town room very. Special
Stayed 2 nights in Jul 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & very helpful great locatiuon
Excellent & comfortable enjoyable warm clean tidy
Stayed 1 night in Jan 2018

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Feb 2024

8/10 Good

Anne

Stayed 1 night in Jan 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Anaëlle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit déjeuner Personnel sympathique Literie confortable
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end golf
Séjour très agréable. Literie très confortable. Vue magnifique et situation de l’hôtel parfaite pour se déplacer à pied pour shopping, restaurants et golf.
Stayed 2 nights in Sep 2023

6/10 Okay

Caroline

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tobias

Stayed 2 nights in Aug 2023

6/10 Okay

Lorenza

Stayed 1 night in Jul 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Joana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

valerie

Stayed 1 night in Mar 2023

10/10 Excellent

Frederik Hove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt. Einzig, es hat keine Ruhezone im Wellness zum liegen. Ansonsten best off
Stayed 5 nights in Mar 2023

10/10 Excellent

Michel

Stayed 2 nights in Feb 2023

10/10 Excellent

marga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Florian

Stayed 2 nights in Jan 2023

10/10 Excellent

ALEXANDRE, MANAUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso. Funcionários atenciosos, sempre dispostos a ajudar. Gostamos especialmente do serviço de transfer a toda hora e para qualquer lugar do resort.

10/10 Excellent

Remy

Stayed 1 night in Jan 2023

8/10 Good

Jacques

Stayed 1 night in Oct 2022

6/10 Okay

Rolf

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ungenügend für 5 Sterne
Viele technische Defekte - werden einfach nicht repariert. Service im 5 Stern-Restaurant reicht für McDonalds. Apathische Mannschaft an der Rezeption. Nicht weiter zu empfehlen - zumindest nicht als 5 Stern - Haus.
Stayed 7 nights in Oct 2022

8/10 Good

Nadia

Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine Nacht So auf Mo im Hotel. Personal war sehr aufmerksam und freundlich. Frühstücksbuffet sehr gut um umfangreich. Die Lage vom Hotel ist sehr ruhig, aber in Gehdistanz ins Dorf. Was man wissen sollte: unser Zimmer hatte eine Badwanne; auch zum Duschen. Der Einstieg über den Wannenrand wäre nichts für ältere Personen, welche nicht mehr ganz so gelenkig sind. Das Bad insgesamt war aber recht geräumig. Parkplatz vor dem Haus (ich vermute aber, das Hotel war nicht mehr voll belegt). Am Abend gab es einen Aufdeckservice, was sehr angenehm war. Wir duschten am Abend nach dem Einchecken bevor wir ins Dorf zum Nachtessen gingen. Der Aufdeckservice hat die Dusch- und Handtücher gewechselt. Dies ist zwar sehr aufmerksam, aber war etwas "too much". Klar ist es ein 5* Hotel und wird dem Standard absolut gerecht, aber gerade mit der aktuellen Energiespar-Diskussion, wäre es kein Problem die (benutzten) Dusch- und Handtücher nicht zu wechseln. Dies ist aber eher ein "Branchenproblem", da oft Tücher gewechselt werden, welche nicht am Boden liegen und gemäss Infoblatt im Hotelzimmer nur Tücher gewechselt würden, welche eben am Boden liegen. Alles in allem sehr gutes Preis-/Leistungsverhältnis.
Stayed 1 night in Aug 2022

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Marianne

Stayed 2 nights in Jan 2021

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erg fijn en comfortabel hotel
Erg fijn hotel, op een perfecte locatie. Zeer vriendelijk en gastvrij personeel, met name aan de receptie en de bar. Ook een prima restaurant, al spreekt niet iedereen hier Engels of Duits... dat is soms wat lastig communiceren.
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour mais hôtel vieillissant
L'hôtel est bien situé à 5min à pied des remontés mécaniques. La chambre est grande avec une jolie vue et un vaste balcon, la salle de bain et les parties communes sont propres mais devraient être rénovées. La piscine est sympathique, la salle de sport est très modeste. Côté cuisine, le restaurant est decevant et le lieu très bruyant (pas fan du chanteur live), le petit déjeuner est satisfaisant. Le personnel est plutôt agréable, très bien côté réception, pas très "polished" côté bar et restaurant, le rapport qualité prix est dans l'ensemble acceptable pour Crans.
Stayed 2 nights in Jan 2021

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Stayed 1 night in Aug 2020

10/10 Excellent

REY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

ARMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour magnifique
Séjour magnifique en famille. Le staff toujours très serviable et au petit soin soin des clients. Un grand merci à Jorge car il a tout fait pour que notre week-end en famille soit inoubliable. Ont reviendra c’est sûr! ☺️😀
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Personal sehr aufmerksam und zuvorkommend. Zimmer sehr schön mit toller Aussicht.
Stayed 2 nights in Jul 2020

10/10 Excellent

Gabriela, Lugano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in ruhiger Lage, zentral gelegen. Sehr freundliches Personal. Tolle SPA auf ausgezeichnete Massagen. Sehr gutes Restaurant.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Joël

Stayed 7 nights in Mar 2020