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Reviews of Hilton Garden Inn Cusco

3.5 out of 5
Hilton Garden Inn Cusco
Santa Ana, Avenida Abancay 207, Cusco, Cusco

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel, mckinleyville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place on the hill overlooking the old city. Staff was attentive and nice. If driving, parking for 3 cars first come first serve. Often occupied by taxis waiting for customers. Would stay again
Stayed 5 nights in May 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to the center of town and the rooms were clean
Stayed 3 nights in May 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exactly what we needed for our vacation! Quick walk to the center of town and the accommodations and staff were great
Stayed 1 night in May 2024

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
"The staff were super nice, especially Anthony. I had a small inconvenience not with the hotel, but with another guest, a somewhat difficult woman who left. Anthony took care of me, asking if I was okay. He's a great kid, and all the employees were super nice, from the breakfast buffet to the bar for drinks."
Stayed 5 nights in Apr 2024

8/10 Good

Ravinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin K, Billings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Dits up high eith a view of the city. The restaurant has an excellent chef.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, didn’t have enough time to enjoy the hotel but everything went well
Stayed 1 night in Apr 2024

10/10 Excellent

Mariem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot, clean and very friendly staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nazima, oldsmar

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Mar 2024

8/10 Good

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t open the balcony
Stayed 6 nights in Mar 2024

8/10 Good

Navaratna Kiran

Just enjoyed Hilton because of its proximity to Main Street and plazas.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shinia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jan 2024

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and super clean. Loved my room. Staff is wonderful and even gave me a present/cake for my birthday with a card. Only thing that I did not like is the property surroundings. Its far from the city center. Breakfast buffet was good as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelet

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Rajesh, Pleasanton

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and dining experience. Clean rooms and quiet great place to have your vacation
Stayed 1 night in Jan 2024

8/10 Good

chrisry

Traveled with family
Liked: Cleanliness, staff & service
Difficult walk back up the steps from the main square.
Stayed 3 nights in Jan 2024

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Manish, Chandler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean property. Friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrés

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options to stay in Cusco
Stayed 3 nights in Dec 2023

10/10 Excellent

VINESH, Regina

Stayed 1 night in Dec 2023

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

mireya

Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. Plenty of hot water, heat, and spacious rooms. Able to fill up my water bottle and the restaurant’s potato soup was delicious. Staff were very welcoming and just super nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mariam

Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2023

10/10 Excellent

Lorena

Traveled with partner
The hotel was beautiful and had an amazing view of the city. Room was super nice and clean. The food was delicious. Overall we had a great 6 day stay here.
Stayed 4 nights in Nov 2023

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Harikrishna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but a bit of a walk from plaza de aramas. You have to take Uber to see every location but other than that we enjoyed the restaurant and the room was super cozy. Staff is extremely friendly and helpful. I'd stay here again without a doubt.
Stayed 2 nights in Nov 2023

10/10 Excellent

Liqun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Joshua

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Annie, Miraflores - Lima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size large and
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

Joanna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air conditioning doesn’t go below 74 degrees Fahrenheit . Spoke to management and they stated it doesn't get any colder . However felt much warmer than 74.

10/10 Excellent

Otha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my Cusco spot!
Beautiful property! Please go exploring outside your room. The building is incredible with lovely views. The enclosed courtyard is absolutely delightful. The employees were also exceptional. Antony is my favorite person there. I could go on and on, but just do yourself the hassle and stay here. I liked the location as well. Just a few blocks (and a gnarly hill) from everything touristy.
Stayed 1 night in Nov 2023

10/10 Excellent

RADOSLAVA, CAPE CORAL

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
very nice hotel, great food, amazing views of town, walking distance steep down with views to center, little bit challenging walk back up haha but taxi is only 10 soles to take instead
Stayed 4 nights in Nov 2023

10/10 Excellent

Otha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

MARTHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. The food is excellent. I recommended it
Stayed 4 nights in Oct 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Jorge

Traveled with group
Stayed 2 nights in Sep 2023

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Andres

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Sep 2023

8/10 Good

Marlene, East Meadow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice view of the city and the mountains. We enjoyed the breakfast which included a variety of american and native food. The staff was nice and friendly.
Stayed 3 nights in Aug 2023