Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Dee from Australia

Heaven on earth

Posted Jan 8, 2013
Pros: Service, cleanliness, spa services
Location: Right near the main square
This place is wonderful, superb service; comfortable, clean and stylish rooms; great spa and it is in the best location - right near the main square. This place is with every penny.
5 out of 5
for Everyone
by Mac from London, UK

Great hotel in Cuzco

Posted May 14, 2012
Pros: Rooms (size and cleanliness), location, staff
Cons: Laundry service
Great hotel in Cuzco - probably the best one during our trip to Peru and Bolivia. Pros + located only a few blocks from the central square + rooms spacious and large (bathroom had a shower and a bath) + very clean + spa was great + great choice for breakfast + pick up service from the airport + friendly and helpful staff + beautiful hotel Cons - laundry service was not great (returned in one day but two shirts were permanently stained - was refunded the amount paid for the 'cleaning' of the two shirts) - towels were clean but worn on edges (not really a con, but based on the quality of everything else...) Not a cheap hotel but still good value for money.
4 out of 5
for Couples
by A verified traveler from Herrliberg, Switzerland

The standard of the Monasterio Hotel, with much more peacefulness!

Posted Jul 14, 2010
We have been to Peru before and experienced other hotels, so I will try as unbiased as possible. Our stay was wonderful! The hotel is located only 200m from the main plaza with all the shops and restaurants. Initially we wanted to stay at the "best" hotel, the Monasterio (which is located only a stonetrough away). Then we thought let us try the almost equally priced, new Casa Cartagena. It was worth it for the following reasons: Beautifully designed, Peruvian style combined with much Italianata furnishings by its Italian owner, in an old small estate house with just 18 rooms and suites. And its peaceful - quite a difference to the Monasterio which is equally great but a zoo with too many groups and visitors who are not even staying at the hotel! Being Swiss we were also pleasantly surprised to find an impecable, extremely attentive Swiss-Peruvian waiter who spoke even our Swiss dialect! The only negatives are the extremely overpriced "spa" services like massages and beauty parlour. All those services should be USD 30-50 and not more. But you always have a choice and can take theses services outside of the hotel. Will we be back? Absolutely! Would we go back next time?