View from property

Reviews of Hotel & Mirador Los Apus

3 out of 5
Hotel & Mirador Los Apus
Atocsaycuchi 515, corner w/ Choquechaca, San Blas, Cusco, Cusco

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 241 reviews" "
Rating 8 - Good. 87 out of 241 reviews" "
Rating 6 - Okay. 16 out of 241 reviews" "
Rating 4 - Poor. 12 out of 241 reviews" "
Rating 2 - Terrible. 2 out of 241 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. They spoke English and made special effort to accommodate our schedule for breakfast.
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super. They were very helpful with getting us settle in and familiar, as this was our first visit. The bed was veey comfortable. The breakfast was good and included local fruit. We will stay here again.
Stayed 1 night in Apr 2024
Response from Antoine on Apr 16, 2024
Hello Richard,Thank you for taking the time to share your experience with us! We are delighted to hear that our staff made your first visit enjoyable by assisting you in getting settled and familiar with our hotel. It's great to know that you found the bed very comfortable and enjoyed the breakfast, especially the local fruits.We are looking forward to welcoming you back for another stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. See you soon!Best regards,

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024
Response from Antoine on Mar 21, 2024
Dear Robert,We know you had many alternatives for your stay in Cusco! Thank you very much for choosing us and for this great review :)Have a nice evening!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess when we arrived was very nice and helpful- I think her name was Elena
Stayed 1 night in Feb 2024
Response from Antoine on Feb 26, 2024
Dear Robert,Thank you very much for taking the time to share your experience with us! We're thrilled to hear that our hostess, Edith or Rocío, made a positive impression during your visit. Providing exceptional service is at the heart of what we do, and we're delighted that her warmth and helpfulness enhanced your experience with us. We'll be sure to pass along your kind words to her.We look forward to welcoming you back soon!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved laying in bed and staring up at the unique ceiling as well as enjoying the balcony view of the street below. Breakfast was delicious and everyone we met was friendly. Rooftop patio view was amazing!
Stayed 4 nights in Dec 2023
Response from Antoine on Dec 28, 2023
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the unique ceiling and balcony view from your room—it's always wonderful when guests appreciate the little details that make a stay special. Our team is delighted to know that you found breakfast delicious and that the friendly atmosphere left a positive impression. And yes, the rooftop patio view is indeed breathtaking! We hope to welcome you back for another memorable experience in the future. Safe travels!

10/10 Excellent

Thomas, Fort Lauderdale

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a nice authentic boutique-style hotel with Peruvian flair, conveniently located in the historic district of Lima (where you want to be). You can walk to the town square/cathedral center in less than 10 minutes. The rooms are nice. They offer free airport pickups (through an independent taxi company), which failed to show up in my case, but they more than made up for it by upgrading my room to a bigger size and offering me the free taxi service to the airport on departure day. The lady at the reception is nice and fluent in English, the man there is quite slow and his English is quite limited; so checkin and check was rather slow. On the plus side, they offer freshly brewed coca-tea upon arrival time to help you with possible altitude sickness (although the tablets you can buy work better ;-)
Stayed 1 night in Nov 2023
Response from Antoine on Dec 2, 2023
Thank you for taking the time to share your detailed feedback! We're delighted to hear that you enjoyed our authentic boutique-style hotel with a Peruvian flair and a convenient location in Cusco's historic district. We apologize for any inconvenience with the airport pickup, but we're glad that we could make up for it with a room upgrade and complimentary taxi service to the airport on departure day. Your comments about the staff are noted, and we will work on improving the check-in and check-out process. We appreciate your recommendation about the coca-tea and altitude sickness relief. We hope to welcome you back soon for an even better experience. Safe travels!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. The staff are amazing and personable. We arrived and they had a cake and wished my spouse happy birthday. They have talented and friendly staff that go the extra mile. The hotel also has a nice deck to look over Cusco. The hotel is a great deal and my wife and I hope to stay there again.
Stayed 5 nights in Sep 2023
Response from Nestor on Oct 21, 2023
Dear John,Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a great stay and that our staff could contribute to making your spouse's birthday special.It warms our hearts to know that you found our team amazing and personable. Birthdays are indeed special, and we're delighted to have been a part of the celebration by surprising you with a cake. We believe in going the extra mile for our guests, and it's fantastic to hear that you felt our team's talent and friendliness.We're glad you enjoyed the view from our deck overlooking Cusco—it's always rewarding to provide a serene and memorable atmosphere for our guests. Your kind words mean a lot to us, and we can't wait to welcome you and your wife back for another great stay. Please let us know if there's anything specific you'd like for your next visit, and we'll do our best to make it happen.Safe travels, and we look forward to hosting you again soon!Warm regards,Los Apus Hotel & Mirador Team

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, well located, within a couple of miles from the city center. The rooms are confortable and with calefactor. The hotel staff was very welcoming and kind. Another thing to mention is the breakfast, it is complemwntsry and buffet style. I highly recomendn hotel los apus.
Stayed 2 nights in Sep 2023
Response from Antoine on Sep 18, 2023
Dear guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Hotel & Mirador Los Apus. We truly appreciate your kind words and are delighted to hear that you had such a positive experience.It's fantastic to know that you found our hotel to be well-located, providing easy access to the city center. We're pleased to hear that you enjoyed the comfortable rooms equipped with heaters to keep you cozy during your stay. We are particularly pleased to read your comments about our complimentary buffet-style breakfast. It's always our aim to provide our guests with a delightful start to their day, and we're delighted that you enjoyed it.Thank you once again for choosing Hotel Los Apus, and we look forward to hosting you again in the future.Have a wonderful week :)

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Los Apus'staff on Aug 23, 2023
Dear Meri,Thank you very much for your recent visit and for taking the time to share this great review.We wish you a nice trip back home

10/10 Excellent

PRATEEK

Liked: Cleanliness, staff & service, property conditions & facilities
nice cozy property walkable from the main square and shopping. friendly and humble staff. very affordable as well.
Stayed 2 nights in Apr 2023
Response from Antoine on Jul 10, 2023
Dear [Reviewer],Thank you for taking the time to leave us such a positive review. We're delighted to hear that you had a pleasant stay at our property and found it to be a nice and cozy place.We're glad that our location, three blocks away from the main square, in the artistic neighborhood of San Blas, added convenience to your experience. Being centrally located is something we strive for to ensure our guests have easy access to popular attractions and amenities.It's wonderful to know that you found our staff to be friendly and humble. We believe that creating a warm and welcoming environment is crucial, and we're pleased that our team made a positive impression on you.We're also thrilled that our pricing met your expectations. We aim to offer competitive rates without compromising on the quality of service we provide. It's great to hear that we hit the mark for you.Thank you for choosing to stay with us and for recommending our property. We appreciate your support and hope to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay at Los Apus and the staff was amazing!
Stayed 2 nights in May 2022
Response from Antoine on May 17, 2022
Dear guest, Thank you so much for your visit to the hotel and for this great review. I note that you enjoyed your stay with us and found our staff amazing. We wish you a lovely trip back home :) Los Apus Hotel & Mirador' staff.

10/10 Excellent

Esteban Cubillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were so warm and accommodating! Good location. Very nice breakfast. Would stay there again.
Stayed 1 night in Jan 2020
Response from Nestor on Jan 31, 2020
Dear guest, Thank you very much for your stay with us and for sharing your experience with us. We are very happy that you found our so warm and accommodating front desk staff, our location three blocks away from the main square, in the San Blas neighborhood and our very nice buffet breakfast. We wish you a nice trip back home and a great week-end!!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
hard to sleep
Nice hotel with really nice staff, but we ended up leaving after one night because it was hard to sleep. The rooms have no ventilation, and the hotel doesn’t have any fans to use. We opened a window when it got too hot to sleep, but had to listen to someone loudly vomiting right outside.
Stayed 1 night in Dec 2019
Response from Nestor on Jan 7, 2020
Dear guest, Thank you very much for your review. We are happy to read that you liked our nice hotel with really nice staff but we are surprised to read that you left the hotel after one night as, in reality, you extended your stay for another night. We did offer you 3 other rooms but you preferred to say in yours. Thank you for your suggestion for fans, we will purchase them to offer to our guests. We take the opportunity to wish you a Happy New Year.

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Nestor on Jan 6, 2020
Dear guest, Thank you for your recent visit and for this review. What did you not like at the hotel? (so we can improve our service). Have a nice week.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very understanding and nice. The hotel had good service and is located in a nice area. The hotel is nice and cozy and has a lot of history.
Stayed 1 night in Nov 2019
Response from Nestor on Nov 27, 2019
Dear guest, Thank you very much for sharing your experience with us. We take note that you liked our nice, cozy and historic hotel, our nice and understanding staff, our good service and our nice area of San Blas, the artistic neighborhood of Cusco. We wish you a nice flight back home

10/10 Excellent

Deljit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Nestor on Nov 4, 2019
Dear guest, Thank you very much for your recent visit and for sharing your experience with us. Have a great day.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight was changed and we weren't able to make it to Cusco on time to check in one day. They did not charge us for that night but still let us check into the room early the next morning when we did arrive. Great customer service.
Stayed 1 night in Oct 2019
Response from Nestor on Oct 29, 2019
Dear guest, We wish to thank you for your visit and for this great review. We are happy to read that you liked our great customer service. Have a safe flight back home.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Nestor on Sep 20, 2019
Dear guest, thank you very much for sharing your impressions with us. Have a great week-end.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Good location and it was quiet. Breakfast was fine
Stayed 1 night in Sep 2019
Response from Nestor on Sep 16, 2019
Dear guest, thank you for your visit and for this nice review. We take note that you liked our quiet location, 3 blocks away from the main square, in the San Blas artistic neighborhood as well as our buffet breakfast. Have a nice week

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Nestor on Jul 25, 2019
Dear guest, Thank you very much for choosing us for your stay in Cusco and for sharing this great review. Have a nice trip back home.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quietness and the prompt service. We always had our questions answered and were able to move to a different room upon request.
Stayed 4 nights in Jul 2019
Response from Nestor on Jul 18, 2019
Dear guest, Thank you very much for choosing us for your trip to Cusco and for sharing your impressions about your Hotel & Mirador Los Apus. We take note that you enjoyed our quietness and prompt service. Have a great day!!

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Great boutique hotel! The staff is great, can't give enough praise of how kind and attentive each person was, especially the gentleman that worked breakfast and room service. The beds are comfortable and the rooms are very clean. Perfect central location that is about 2 or 3 streets from the main square. Important to note that the hotel is not located up any hill so it's easy to access!! I'd recommend this to any friends going to Cusco.
Stayed 3 nights in Jun 2019
Response from Nestor on Jun 26, 2019
Dear guest, We loved having you at the hotel and are happy that you found our boutique hotel great. Also we appreciate very much that you liked our kind and attentive staff, especially Francisco, as well as your comfortable and very clean room, our perfect central location 3 blocks away from the main square. Have a great trip back home.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel staff and great location!
The hotel staff were all professional, friendly, and helpful. The hotel room was comfortable, and the location was very convenient. The breakfasts were delicious, especially the made-to-order eggs. I would definitely stay there again the next time I am in Cusco.
Stayed 5 nights in Jun 2019
Response from Nestor on Jun 25, 2019
Dear guest, We really enjoyed having you at the hotel. We appreciate that you liked our professional, friendly and helpful staff, you comfortable room, our very convenient location 3 blocks away from the main square and our delicious buffet breakfast. We wish you a nice flight back home.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, courtyard, location, free breakfast
Best hotel stayed in Cusco. Beautiful rooms and courtyard. Great free breakfast. Wonderful dinners for good prices. Few blocks from Plaza de Armas, center of town where meet for tours. Highly recommend this hotel.
Stayed 2 nights in May 2019
Response from Nestor on Jun 4, 2019
Dear guest, Thank you very much for your visit and for this great review. We take note that you liked your beautiful room, our courtyard, buffet breakfast, wonderful dinners at good prices and our location three blocks away from the main square. Have a great week

10/10 Excellent

melodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Apr 2019
Response from Nestor on May 13, 2019
Dear guest, thank you very much for choosing us and for this great review. Have a nice week

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Apr 2019
Response from Nestor on Apr 22, 2019
Dear guest, thank you very much for your review. May we ask what you did miss at the hotel? Have a great week.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Nestor on Apr 2, 2019
Dear guest, Thank you for this great review and for your recent visit at the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a really lovely stay here, great location too
Stayed 1 night in Jan 2019
Response from Nestor on Jan 29, 2019
Dear guest, Thank you very much for your recent visit and for this great review. We take note that you liked your stay with us and our location, three blocks away from the main square. Have a great trip back home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful indoor courtyard. Great buffet breakfast spread. Excellent personal service. Quiet. Great location. Only negative was Internet goes out when it rains, but this is true for most of neighborhood
Stayed 1 night in Jan 2019
Response from Nestor on Jan 14, 2019
Dear guest, Thank you very much for this great review and for your recent visit. We take note that you liked our courtyard, quietness and our location, only three blocks away from the main square. Have a safe return to your home.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019
Response from Nestor on Jan 10, 2019
Estimado huésped, muchas gracias por su visita y su comentario.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
It was clean but it was depressing with unpleasant lighting. The lobby was poorly arranged and there were things that needed to be discarded. The breakfast looked unappealing, the eggs were cold and the fruit looked old.
Stayed 2 nights in Dec 2018
Response from Nestor on Jan 8, 2019
Dear guest, Thank you for your review. We are very surprised that you did not like the hotel. The eggs are maintained in a heated samovar so I can't understand how the could be cold and our fruits are from the day... Anyways we are sorry that you did not like our hotel and hope you had a nice flight back home.

10/10 Excellent

Raphael, Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique-style hotel....we had a few small problems...but just talk to Melissa on the day shift and she will solve them all...she's great...evening staff seem to be inexperienced and only good for check-in...but they all try hard and are friendly....great location for everything!
Stayed 4 nights in Nov 2018
Response from Nestor on Nov 13, 2018
Dear Raphael, thank you very much for your visit and for your impressions shared here. We take note that you liked our boutique-styled hotel, our location three blocks away from the main square as well as Melissa's service. We do regret to hear that you felt our evening staff unexperienced. I will look into that and plan a cross training ASAP. We hope you have a great week.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018
Response from Nestor on Oct 18, 2018
Dear guest, thank you for your recent visit and for posting this review here. Have a great day.

8/10 Good

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location about 5 to 10 minute walk from plaza. Excellent staff willing to help. Loved the breakfast as they offered to make eggs to your liking only negative was noise from room upstairs and also early morning people and traffic outside
Stayed 6 nights in Sep 2018
Response from Nestor on Oct 9, 2018
Dear guest, thank you very much for your recent visit and for posting this review here. We are happy that you liked our location three blocks away from the main square, our excellent staff, our buffet breakfast. We are sorry that your found the outside noise too high for you, as we have german soundproof windows and swiss soundproof doors installed in every room. We will check anyways to see if something is wrong in your room. Have a great week.

8/10 Good

Oksana, Virginia beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with cozy rooms. Very polite stuff. Liked everything except for their shower, cold water, needs to be renovated.
Stayed 1 night in Aug 2018
Response from Nestor on Aug 14, 2018
Dear guest, Thank you very much for your review here. We are happy that you liked our cozy rooms, polite staff. Nevertheless we do apologize and are surprised about the cold water. We will check to see what happened and correct it. We wish you a great week.

10/10 Excellent

Yeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional staff. Nice hotel in great location. Very helpful and accommodating. Would definitely stay there again. Comfortable beds and great breakfast.
Stayed 5 nights in Aug 2018
Response from Nestor on Aug 14, 2018
Dear guest, First of all, we'd like to thank you for your visit and for this great review. We take note that you liked our friendly and professional staff, as well as our location 3 blocks away from the main square, our comfortable beds and great breakfast. We wish you a nice week.

10/10 Excellent

Karla, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing!!!! Easy transportation to airport. Laundry services were great especially for travelers who like to pack light and need to reuse clothes. They left our laundry super cleans smelling so good:) staff was friendly!!
Stayed 2 nights in Jul 2018
Response from Nestor on Aug 7, 2018
Dear Karla, thank you very much for your visit in Cusco. We are happy that you liked our amazing breakfast, as well as our easy transportation from the airport, our laundry service and friendly staff. Have a great week and a safe trip back home.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended , excellent service and comfy
When we first arrived we were expecting a shuttle to pick us from the airport as we requested, however upon arriving the shuttle was not there. We took a cab to the airport and we thought oh boy bad start, however when we walked in the staff was professional and apologetic. The hotel was clean , quiet (not typical in Cusco) and warm (other hotels in the area had cheap small space heaters). This hotel had radiators in the room for the very cold nights in Cusco. The hotel is built solid yet has a history, centrally located with a great breakfast. The kitchen staff were kind and helpful. Overall the wonderful and polite service made up for the mishap early. We went to the airport and there was an issue with our flights, we returned to the hotel and the staff helped us got on the internet, make some phone calls and clear the issue (even though it was post checkout) and set us up with a shuttle back, Overall it was a fantastic clean and comfortable hotel with excellent service. I highly recommend this hotel, keep up the great work and thank you for your kindness!
Stayed 2 nights in Jun 2018
Response from Antoine Hamel, manager on Jul 3, 2018
Dear Mr. Alexander, thank you for your recent visit at our hotel. We are indeed very sorry about your pick up at the airport, I will check what happened. We take note that you liked our professional staff, our clean, warm and quiet hotel, our central location and great breakfast. Happy to read that we could help with your issue. We wish you a nice week.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No risk reservation
Great place, best breakfast ever! I stayed 2 nights, I always book just 2 nights when I travel as sometimes I don't want to be stuck at a bad hotel. This time my strategy backfired as I would have stayed much longer but they didn't have room. You'll like the staff and the hotel.
Stayed 2 nights in May 2018
Response from Antoine Hamel, GM on Jun 21, 2018
Dear David, thank you so much for your visit and for the time taken to write this review. We take note that you liked our hotel, breakfast buffet and our staff. We are sorry we did not have any available room for your, we hope you found a solution. Have a great stay in Cusco

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant and affordable
Was nice hotel and conveniently close to best of cuzco.
Stayed 3 nights in Nov 2017
Response from Antoine on Dec 4, 2017
Dear Mr. Fred: Thank you very much for your review here and for choosing us for your stay in Cusco. We wish you a nice trip back home :)

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very helpful too
It's busy in Puno but this hotel backs onto the plaza so it's perfectly located
Stayed 1 night in Nov 2017
Response from Antoine on Dec 4, 2017
Dear Mrs. Deborah: Thank you very much for your review here and for choosing us for your stay in Cusco. We wish you a nice trip back home :)

10/10 Excellent

Sean T, Rossland, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, boutique hotel
We used Expedia to select this hotel and we were not disappointed. It is a small, boutique hotel in a quiet location a few short blocks from the plaza. E-mail communication with the hotel was excellent and prompt and hotel staff were pleasant and friendly. Breakfast was good and the one morning when we had an early departure, the hotel packed a breakfast for us. The hotel also stored our bags for us for a few days while we went to Aguas Caliente. We arranged for airport pick-up and the hotel sent a taxi driver who was affiliated with a local tour company - Vladi Tours. (this is very common). Vladi Tours offered to organize local tours and arrange guide and tickets in Machu Picchu and after we did a little homework on pricing, we agreed to proceed with Vladi Tours. We were very happy with Vladi Tours and do recommend them.
Stayed 2 nights in Oct 2017
Response from General manager on Nov 8, 2017
Dear Sean, thank you very much for your recent visit and for taking the time to share yours thoughts here. We appreciate very much that you liked our quite location as well as our email communication, staff, buffet breakfast, free luggage storage, breakfast box so you don't leave the hotel on an empty stomach. We wish you a nice flight back home.

8/10 Good

Holly, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasing stay
A pleasing stay. Thought and consideration for overseas travellers is much appreciated. The English speaking staff are wonderful and helpful if you don't speak Spanish.
Stayed 2 nights in Aug 2017
Response from Hotel & Mirador Los Apus on Aug 28, 2017
Dear Holly, thank you very much for choosing us for your stay in Cusco and for sharing your impressions with us. We are glad that you enjoyed your stay as well as our english speaking staff. Hope you have a nice flight back home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017
Response from Antoine on Jul 31, 2017
Dear guest, thank you very much for your recent visit and for the time taken to write this great review. Hope you had a nice trip back home ;)

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location... not so comfortable a stay.
The room smelled like bug repellent. I layout of the room was awkward.
Stayed 2 nights in Jul 2017
Response from Antoine on Jul 24, 2017
Dear Mrs. Sharon, thank you for your time in writing your thoughts. I would very much like to know which room you where into so we can see what happened with that smell. We have check all rooms of the hotel but did not find anything like that. Thank you for your help and we hope your had a safe trip back home.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Stayed here twice - coming and going to Machu Picchu. See other review for details.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly pkaxe iun heart of Cusco
Two stays at the start and end of a life time adventure to Machu Picchu. Located only a few blocks from Plaza des Armes (the historical district) with its monuments and restaurants. Quickly answered my questions and treated us well; inclusinf a free taxi in from airport. On;y thing that arose (not an issue for us) was they cannot take Visa for charges in dollars - only in soles.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am in Cusco. The staff is helpful and the rooms are warm and the breakfast is good.

10/10 Excellent

Global Prof, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific value
We stayed here many nights. They were so nice. The breakfast was the best we had in all of South America. Very convenient location.