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Reviews of Naman Retreat

5 out of 5
Naman Retreat
Truong Sa Road, Da Nang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 770 reviews" "
Rating 8 - Good. 210 out of 770 reviews" "
Rating 6 - Okay. 41 out of 770 reviews" "
Rating 4 - Poor. 22 out of 770 reviews" "
Rating 2 - Terrible. 20 out of 770 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JOHN DAVID

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Wish there was more food options.
Stayed 2 nights in Apr 2024
Response from Naman Retreat Danang on May 3, 2024
Dear JOHN DAVID, Thank you for spending time to share with us your review of your recent stay at Naman Retreat Danang! We appreciate your feedback and look forward to welcoming you back to our resort. Kind regards, Naman Retreat Danang.

10/10 Excellent

Duyet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasure 2 nights staying in Naman retreat. The spaciousness and the greenery of the resort bring a sense of peaceful and tranquility. Restaurants are beautiful surrounding atmosphere, great staff, warm and friendly. Helpful receptionist ever. Food was diverse and delicious. Room condition was clean and comfortable. We hope to be back for a longer visit in the future.
Stayed 2 nights in Mar 2024
Response from Naman Retreat Danang on Mar 18, 2024
Dear Duyet.Thank you very much for sharing your positive stay experience. Your feedback will be shared with our team as it encourages us to improve our service delivery.We are looking forward to having you back soon.Kind regards,Naman Retreat Danang.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jonathan

Traveled with partner, Traveled with family
Liked: Staff & service
Could use a nice refresher - beautiful and nicely located on beach
Stayed 3 nights in Mar 2024
Response from Naman Retreat Danang on Mar 18, 2024
Dear Jonathan,Thank you very much for your positive feedback. We are glad that you enjoyed our stay with us and hope to be at your service in the near future.Kind regards,Naman Retreat Danang.

6/10 Okay

Yvonne Seok Inn

Traveled with family
The shuttle drivers were kind and helpful especially the bell captain Cuong . Restaurant prices at Naman was very Pool was clean but warm jacuzzi was dirty.
Stayed 5 nights in Feb 2024
Response from Naman Retreat Danang on Mar 4, 2024
Dear Yvonne Seok Inn Ho, Thank you very much for your valued feedback on your recent stay at Naman Retreat Danang. Please rest assured that your feedback has been addressed to all relevant departments to avoid re-occurrences. We thank you once again for choosing to stay with us and we look forward to having you back soon.Kind regards,Naman Retreat Danang.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were multiple big spaces in the property that was really nice. They offered buggy rides to our villas and offered great spa perks. Although certain things in the room could be better dated and maintained, overall it was an enjoyable stay and the personalised service provided during our stay was exceptional!
Stayed 3 nights in Feb 2024
Response from Naman Retreat Danang on Feb 26, 2024
Dear Katherine,Thank you for your lovely feedback!We are delighted to see that you enjoyed your time with us and look forward to welcoming you back in the near future.Warm regards,Naman Retreat Danang.

6/10 Okay

Louis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is nice and clean with a great design. I think the reason we didn’t enjoy it is because the area is in development and the staff isn’t trained enough for international level hospitality. It kinda feels like you’re hanging out at a friend’s house since the staff texts you with their personal messaging app in a very casual way. But since it’s supposed to be a retreat we expected to be able to simply relax. Regarding the staff, it doesn’t feel they received proper training and are quite junior for a resort of that scale. The property seems to be under construction so my review may not be a good indication of how it’s going to be when it’s officially open. Please note that the entrance is not obvious as the area that appears to be the main gate with the resort logo is closed. Our taxi dropped us there in the middle of the night so we called the hotel and they gave instructions to the driver who dropped us in liminal space that was frankly pretty scary. They didn’t offer for anyone to come to help us find the entrance so we walked 1km to head back. We decided not to spend the second night. The manager was offered us an upgrade to the villa but we had already booked the next hotel so instead they offered to take care of our transportation to the next hotel. We appreciated the gesture until we found out the driver didn’t know where we were going and did not speak English. All in all, the place is decent but the staff isn’t up to the mark yet.
Stayed 2 nights in Jan 2024
Response from Naman Retreat Danang on Jan 27, 2024
Dear Louis,Thank you for choosing Naman Retreat for your recent stay. We sincerely regret any inconvenience or dissatisfaction you may have encountered while staying with usYour feedback to our resort is always welcomed and we certainly always try our best to exceed your expectations. Please rest assured that all of your comments have been delivered to the concerned departments for improvement.We again thank you for your feedback and we look forward to having another chance to be at your service in the near future. Warm regards,Naman Retreat Danang.

10/10 Excellent

Asif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people, great resort
Stayed 6 nights in Jan 2024
Response from Naman Retreat Danang on Jan 19, 2024
Dear Asif,Thank you for your lovely feedback!We are delighted to see that you enjoyed your time with us and look forward to welcoming you back in the near future.Warm regards,Naman Retreat Danang.

10/10 Excellent

Brie Saxby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everlyn was so helpful! Would definitely come back because she and staff are very kind and warm.
Stayed 3 nights in Jan 2024
Response from Naman Retreat Danang on Jan 19, 2024
Dear Brie Saxby,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations, as well as our services. Your kind feedback about Evelyn will be shared and this will further encourage us to keep doing better! We look forward to welcoming you back to Naman Retreat Danang in the future.Warm regards,Naman Retreat Danang.

8/10 Good

Tory

Traveled with partner
Liked: Cleanliness, staff & service
Once in the retreat this is a lovely relaxing place to spend time. The service levels are high & they go the extra mile to resolve any issues. The only issue we experienced was the restaurant options were so expensive, the food was great but didn’t warrant the cost. Due to bad weather we had to eat in the hotel otherwise we would have eaten in Hoi An every night
Stayed 8 nights in Nov 2023
Response from Naman Retreat Danang on Nov 17, 2023
Dear Tory, Thank you for sharing your stay experience with us! We are glad that overall you had an enjoyable stay. Your feedback will be shared as it inspires us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Kind regards, Naman Retreat Danang

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
A safe option for a single female traveller. Everything is kept immaculate and service was exceptional. Friendly staff along with the best buffet breakfast.
Stayed 5 nights in Oct 2023
Response from Naman Retreat Danang on Nov 3, 2023
Dear Anita, Thank you for sharing your positive stay with us! Your kind words will be shared as receiving such feedback encourages us to keep doing better! We look forward to welcoming you back to Naman Retreat Danang in the future. Kind regards, Naman Retreat Danang.

10/10 Excellent

Viresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will visit here again definitely
Stayed 1 night in Sep 2023
Response from Naman Retreat Danang on Sep 22, 2023
Dear Wong,Thank you for your lovely feedback!We are delighted to see that you enjoyed your time with us and look forward to welcoming you back in the near future.Warm regards,Naman Retreat Danang.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff Evelyn is friendly, helpful and responsive. I had a pleasant stay and look forward to visit again in the future.
Stayed 1 night in Jul 2023

10/10 Excellent

Trang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is good
Stayed 4 nights in Jun 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the pool and the lack of rubbish on the beach in front.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax. Private beach/infinity pool were well maintained at a high standard. Our ambassador Harry went above and beyond to make sure our experience was good. Seems like one of the better properties on the resort strip.
Stayed 3 nights in Jun 2023

10/10 Excellent

RICA

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing premium resort
Lovely resort with great spa and pool facilities. Breakfast was delicious. Yoga was fantastic. Staff very helpful. View of resort from up in main building was ruined a little by building site next door. Lack of trained lifeguards and litter on the beach
Stayed 3 nights in Feb 2023

8/10 Good

Hee

Stayed 4 nights in Feb 2023

10/10 Excellent

Denise Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Melynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed at this hotel for 2 nights. Check-in was quick and simple and staff was so kind (especially Ginny
Stayed 2 nights in Feb 2023

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Solomon, North Bergen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind! The staff is very respectable and made the experience amazing! Pool closes too early though.
Stayed 4 nights in Nov 2022

10/10 Excellent

Sehui

Stayed 3 nights in Oct 2022

2/10 Terrible

Arunthethy

Stayed 1 night in Sep 2022

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful resort
Stayed 1 night in Aug 2022

6/10 Okay

loc

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

SANG HYUN

Traveled with family
Disliked: Staff & service, property conditions & facilities
No benefits for hotels.com gold members. No room upgrade, no late check out, no welcomedrink, nothing...
Stayed 1 night in Jul 2022

2/10 Terrible

pauline

Stayed 4 nights in Jul 2022

4/10 Poor

Kim

Traveled with family
Disliked: Cleanliness, staff & service
Room wasn’t clean properly, they did not sweep or clean room only replace toiletries if needed and new towels . Never been to hotel or resort having to pay additional if I wanted sheets to be changed, food is terrible and service was bad, they’re expanding, noisy from huge construction site right in front of our room . They were also way understaffed, chaos daily in the lobby and for housekeeping Service as well .
Stayed 10 nights in Jun 2022

4/10 Poor

Patrick

Traveled with family
Liked: Amenities
Disliked: Staff & service
Facilities and Amenities were quite good. However, the frontline staffs were terrible and left a really bad experience. They were rude, lack experience and poor knowledge. They insisted there is no discount for the SPA booked under Expedia. We gave up and went to town. Shuttle bus services to town was also closed down. Incurred lots of extra expenses call taxi, Grab cars. Overall, will never go back again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort!!! Beautiful beach , friendly staff
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2021

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and design. Drink and food on average!
Stayed 4 nights in Apr 2021

10/10 Excellent

Minh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Everything was amazing. Would 100% stay again.
Stayed 1 night in Mar 2020
Response from Harley on Apr 12, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2020
Response from Harley on Apr 12, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

10/10 Excellent

AND BAIOLLO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This place located a little bit far from the center of Danang, but it is not a proble. Everything was perfect, so I will stay t
Stayed 2 nights in Dec 2019
Response from Harley on Feb 10, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undertrained staff, lots of problems with the room
Stayed 3 nights in Jan 2020
Response from Harley on Feb 7, 2020
Dear Valued guest, Thank you for choosing Naman Retreat for your recent stay. We are truly sorry that you had an unpleasant stay with us. Your feedback to our resort is always welcomed and we certainly always do our best to exceed your expectations. Please rest assured that all of your comments have been delivered to concerned departments for improvement. We again thank you for your feedback and we look forward to having another chance to be at your service in the near future. Warm regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out their way to make sure we were happy and comfortable. They even upgraded us to a 3 bedroom apartment. Our weather wasn’t great, so we couldn’t make use of the beautiful pool and facilities. There is a complimentary bus to Hoi An every couple of hours. There isn’t much to do around the hotel but if weather is good all you need is that beautiful beach. Thank you Naman Retreat.
Stayed 3 nights in Jan 2020
Response from Harley on Feb 7, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat Warm regards,

10/10 Excellent

Chong yan zaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Harley on Feb 7, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

10/10 Excellent

Wenhsuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Harley on Feb 7, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Harley on Jan 30, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2020
Response from Harley on Jan 21, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards

8/10 Good

Kaytee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not too bad... some towels were very old. Amenities should have been better
Stayed 4 nights in Jan 2020
Response from Harley on Jan 13, 2020
Dear Valued guest, Thank you for choosing Naman Retreat for your recent stay. Your feedback to our hotel is always welcomed and we certainly always do our best to exceed your expectations. Please rest assured that all of your comments have been delivered to concerned departments for improvement. We again thank you for your feedback and we look forward to having another chance to be at your service in the near future. Warm regards,

2/10 Terrible

Ting Chih

Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2020
Response from Harley Dang on Jan 10, 2020
Dear valued guest, Thank you for your recent stay at Naman Retreat and providing us with your valuable feedback. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Naman Retreat. Warm regards,