All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was a very quick stop for me & just what I needed. Pub & bottle shop right next door
Carol
Stayed 1 night in Nov 2023
Response from Kym on Nov 20, 2023
Thank you Carol for your positive feedback we appreciate it. Federal Motel is very handy we agree. We hope you enjoy the rest of your week and look forward to hosting you again in the future.
Thank you Raymond for your feedback we appreciate it. We hope you enjoy the rest of your week and hope to see you again in the future.
10/10 Excellent
David
Nov 3, 2023
David
Stayed 1 night in Nov 2023
Response from Kym on Nov 23, 2023
Thank you for taking the time to review Nightcap @ Federal Hotel David we appreciate it. We hope you enjoy the rest of your week and hope to see you again in the future.
I paid for a family room you took out a bunk and never bought it back because there was no matress ,no microwave. Bed was comfortable, nice clean sheets and room
Dawn
Stayed 3 nights in Sep 2023
Response from Nightcap on Oct 2, 2023
Good Morning Dawn, as we were booked out and the booking stated 2 adults and 1 child, we thought the room was sufficient. Unfortunately we were waiting on the cleaning contrator to come and clean and sanitise the missing mattress. The welcome note states that microwaves and toasters available on request. Definitely ask for one for your next stay. We are unable to keep in the rooms as they go missing we have lost 3 this year. We thank you for your feedback though we appreciate it and hope you enjoy the rest of your week.Kind RegardsNightcap at Federal Hotel Toowoomba
Response from Federal hotel nightcap on Oct 2, 2023
Good Morning Warren,thank you for your kind review we hope you enjoy the rest of your week.
10/10 Excellent
Shannon
Sep 24, 2023
Shannon
Stayed 1 night in Sep 2023
Response from Kym on Oct 26, 2023
Thank you Shannon for your feedback we apprciate it. We hope you enjoy the rest of your week and look forward to seeing you again in the future.Kym
6/10 Okay
Rosemarie
Traveled with partner
Sep 11, 2023
Liked: Cleanliness
Disliked: Amenities
Property was in good location but our family studio room was very dark and lights had to be on even during day.
Rosemarie
Stayed 2 nights in Sep 2023
Response from Kym on Nov 20, 2023
Thank you for your feedback Rosemarie. Not sure what room you were in but we are in the process of changing all lightbulbs to day and not the warm. Hope this will help.
Response from Federal Nightcap hotels on Oct 2, 2023
Thank you Byndi for your review we appreciate it. We hope you enjoy the rest of your week.
6/10 Okay
Angela
Jul 23, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Federal is always a good place to stay however the beds were too soft and the rooms need updating.
Angela
Stayed 1 night in Jul 2023
10/10 Excellent
Jonathan
Apr 19, 2023
Jonathan
Stayed 3 nights in Apr 2023
Response from Kym on May 22, 2023
Thank you Jonathan on your great review. Sorry taken so long to respond but we hope you have a great rest of the week and hope to see you again in the future.Kind RegardsKym
Great room, large & very clean. Great dining in the hotel & friendly efficient staff
Bruce
Stayed 2 nights in Apr 2023
Response from Kym on May 22, 2023
Thank you Bruce for your kind review, we appreciate it. We hope you enjoy the rest of your week and hope to see you again in the future.kind RegardsKym
8/10 Good
Verified traveler
Traveled with group
Feb 10, 2023
Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
One night stay was comfortable. Room was a little tired looking. Great with the hotel and bar next door. Both were excellent.
Verified traveler
Stayed 1 night in Feb 2023
Response from Kym on Mar 3, 2023
Good Afternoon, Thank you for your feedback. I have just requested quotes for new window coverings, repaint of rooms, new shower screens. Unfortunately as the furniture is fixed on some items it will be on the list of things to do but not immediately.Thank youKym
We only stayed the one night on our way up north , the room and bathroom were very clean and a very comfortable bed.
PETER M
Stayed 1 night in Sep 2022
Response from Kym on Oct 13, 2022
sorry for the late reply, but we appreciate your feedback Peter. We hope you enjoy the rest of your week and hope to see you again in the future.Kind RegardsNightcap @ Federal Hotel Twmba
Room was what we needed for a one night stay in Toowoomba; disappointed we couldn’t eat at the pub next door as it was fully booked. However it was an short walk into the town centre where we found a Sports Club to eat at.
Would have liked blinds that totally blocked out the light but otherwise room was clean, tidy and bed was comfortable - would stay again.
Charlotte
Stayed 1 night in Aug 2022
Response from Kym on Aug 28, 2022
Thanks Charlotte for your feedback greatly appreciated. Our Bistro books out very quickly toward the end of the week. Maybe next time we can make a dinner reservation for you when you book. I am also speaking with the area manager today to see about block out blinds/curtains for the rooms as well. Time for an upgrade.Enjoy the rest of you week
8/10 Good
Denise
Traveled with group
Jun 29, 2022
Liked: Staff & service
Great for the price $ on a girls golfing trip so only needed a bed as we were not there much
Denise
Stayed 1 night in Jun 2022
Response from Federal Motel on Aug 10, 2022
Thank you for your kind review. Hope to see you again
Response from Kym at Federal Hotel Nightcap Twmba on Jun 14, 2022
Thank you Tanya for your feedback, I will let the housekeepers know. We hope you enjoy the rest of your week and look forward to seeing you again in the future.
Was a great sized room for our family. Nice big bathroom and the beds were comfy … only real downside is that there was no way to block the light from the sunlight, we like to sleep in dark rooms
Cherish
Stayed 2 nights in May 2022
Response from Kym B on Jun 14, 2022
Thanks cherish for your feedback. We are not sure what to do with the skylights. We tried tinted contact, but then the rooms were way too dark. Unfortunately both our larger rooms have the skylights as well. We hope you enjoy the rest of your week.
Very helpful and understanding staff.Had to stay extra days due to flooding.Bed very comfy.Meals great at the hotel next door.Large room which helped when it is too wet to go anywhere.
Roseann
Stayed 1 night in May 2022
Response from Kym B on Jun 1, 2022
Thank you Roseann for your kind review we really appreciate it. We hope you enjoy the rest of your week and look forward to hosting you again in the future.
Kind Regards
Kym B
we liked the staff and big rooms. The shower size was excellent.
The parking was difficult as it was fully booked and without designated parking for our room.
A guest had a couple of long loud speaker phone conversations outside our room in the early morning.
Christine
Stayed 2 nights in May 2022
Response from Kym B on Jun 1, 2022
Thank you christine for your feedback. We agree when we are fully booked parking can be a bit tight. You are most welcome to park along the retaining wall beside receiption if that helps. We are trying on check in to ask if customers can be respectful of other customers, hoping this will help. We hope you enjoy the rest of your week and look forward to hosting you in the future.
Kind Regards
Kym B
The property was comfortable with a nice bed large room and a short walk to the adjoining hotel for dinner and drinks
Cameron
Stayed 1 night in May 2022
Response from Kym B on Jun 1, 2022
Thanks Cameron for your feedback. We agree it is a very convenient place to stay. We hope you enjoy the rest of your week and look forward to hosting you again in the future.
Thanks Kel for your great review we really appreciate it. We hope you enjoy the rest of your week and look forward to hosting you again in the future.
kind regards
Kym B
So easy, stayed a few times now travelling thru, easy pub food right at venue, beds comfy, nice and clean & easy late check in via hotel part, will keep coming back on our regular journey, thanks again😃
Sharon
Stayed 1 night in Jan 2022
Response from Kymb on Jan 10, 2022
Thank you Sharon for your kind words. We really appreciate the feedback. We hope you enjoy the rest of your week and look forward to seeing you again in the future.
King Regards
KymB
Hi Albert I am sorry to hear this, which area were you staying in and I shall have a look and contact pest control. thank you for your feedback though we do appreciate it.
Kind Regards
Kymb
Thank you Dawn for your great feedback, we really appreciate it. Look forward to hosting you again in the future and we hope you enjoy the rest of your week.
Kind Regards
KymB
8/10 Good
Matthew
Oct 16, 2021
Liked: Cleanliness, staff & service
Clean and tidy, very comfortable. Would have liked numbered parking as we had to lug our gear down to our unit. Overall a pleasant stay
Matthew
Stayed 2 nights in Oct 2021
Response from Kym on Nov 4, 2021
sorry for the late reply Matthew, not sure why they created the garden beds in front of selected rooms, but numbering rooms actually made the issue of parking even worse. So do apologise about the parking.
Hope to see you again in the future
Kind Regards
KymB
Hi Anonymous, Thank you for your feedback. We are in the process of replacing carpets, we have done 5 rooms now. The upgrading of our rooms is ongoing and unfortunately unable to do all at once.
We hope you enjoy the rest of your week
Regards
Kym
Only there for 1 night, Great stay very clean and affordable was there for girls golfing trip and would stay again. Restaurant next door PUB very modern and great food.
Denise
Stayed 1 night in Jun 2021
Response from Kym on Jul 1, 2021
Thanks Denise for your great feedback, we really appreciate it and hope to host you again in the future.
Stay safe and warm
Regards
Kym
Hi, thanks for your feedback, yes unfortunately our rooms are not self contained, but cutlery is replaced daily by our housekeepers. We hope to see you again in the future. Stay safe and warm
Regards
Kym
Lovely place to stay. Very clean and our room was spacious. Will certainly book there again.
Verified traveler
Stayed 2 nights in Apr 2021
Response from Kym on May 3, 2021
Thank you Anonymous for you positive review, I will let the housekeepers know. We hope to see you again in the future.
Have a wonderful rest of the week.
Warm Regards
Great value for money.
We needed space for 5 people and this room was perfect. The kitchen and living area was great and had everything we n
Verified traveler
Stayed 1 night in Mar 2021
Response from Kym on Apr 4, 2021
Thanks for you great review, we are so happy the room met your needs and hope to see you again in the future. The Federal Hotel hopes you enjoy the rest of your Easter break.
Warm Regards
Kym