Front of property

Reviews of Rogen Inn

3 out of 5
Rogen Inn
Mount Apo St., corner Lopez Jaena St., Davao, Davao Region

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Yolanda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I like the building and rooms, restaurant was good, but theres no hand towels and wash cloth.. Everything was fine.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Decent as long as you don't need good wifi
The hotel was decent and the included breakfast buffet was nice as well. However, the wifi was terrible! When connected it was okay, it just kept disconnecting, and you have to log back in, over and over, really frustrating! The concierge put in a different code that lasted a few hours, then it dropped, and it was back to login in over and over again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlo Jumbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very convenient
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its new and accessible to any establishment. Will stay here again. Staff were all friendly and professional.
Stayed 3 nights in Nov 2023

8/10 Good

Alex Raoul

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Very comvrnient location
Stayed 4 nights in Mar 2023

4/10 Poor

Jose Bernardo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
can still improve
I understand this is a fairly new hotel, nevertheless in the service industry... "customer service" FOR ALL is the key. The hotel needs to improve in controlling the noise. You can hear people in the hallway talking loud at 2 am. Either they put signs on the hallway or they find a way to soundproof it. The staff, particularly the front desk, can be more attentive and sensitive to their guests. When I checked in, I waited for almost 10 minutes before I got attended to because the lady was on the phone and I guess the other receptionist was on a break because she was just at the back. When I checked out, instead of checking the room thoroughly, the receptionist asked me if I took the hangers.
Stayed 2 nights in Mar 2023

6/10 Okay

Ester

Traveled with partner
Disliked: Amenities
Well the hotel itself is new no doubt but lacking a lots of things inside the room for example people usually or really need a place that you can relax even if it’s not luxury. 1) no coffee machine 2) no hair dryer we have to call and request and need to pay 150.00 pesos for 4 hrs? 3) although the staff are friendly but they still need more training example: most of the hotel that we stayed they always aproach the customer with drinks or hot face towels to warm their faces or clean their hands something like that, that way if you experience that kind of services the more will attract customers or clients in other words people will tell their friends and family and will recommend your hotel ( word of mouth baga) just my opinion don’t get me wrong this is only my own observation either the management will comply for it or not. Thank you!
Stayed 6 nights in Feb 2023

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
really nice hotel only problem is the WIFI sucks done not work in the rooms but if you don't need wifi awesome hotel great for Americans but I would recommend redplanet hotel

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice: Davao
Friendly staff. Clean, well designed rooms. No view but walkable, safe neighborhood. Good value.
Stayed 3 nights in Nov 2022

8/10 Good

Ma Donna

Stayed 7 nights in Aug 2022

8/10 Good

Adriana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

ISAO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
ホテルの運営方針が良くないと、感じた。 広告の内容と違いがある。
Stayed 12 nights in May 2024

10/10 Excellent

Josip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved the place. clean, nice, very good personal with good informations,... in future ill definitely book the place again.
Stayed 3 nights in Feb 2023