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Hotel wasn't in good condition, bathroom had bunch of holes around tub that were not properly fixed. overall the room look old and not in great condition.
Arthur
Stayed 1 night in Apr 2024
Response from LaRay Witcher on Apr 8, 2024
Thank you for your review, we will use it to make needed correction. We appreciate your feed back.
6/10 Okay
andrew
Apr 6, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms in poor shape.
andrew
Stayed 2 nights in Apr 2024
Response from LaRay Witcher on Apr 8, 2024
Thank you for your review, we will use it to make the needed corrections.
10/10 Excellent
Linda
Apr 4, 2024
Linda
Stayed 1 night in Apr 2024
Response from LaRay Witcher on Apr 24, 2024
Thank you for selecting our location for your stay, have a great day.
Thank you for selecting our location for your stay. Have a great day.
10/10 Excellent
Dannie
Mar 22, 2024
Dannie
Stayed 1 night in Mar 2024
Response from LaRay Witcher on Apr 13, 2024
Thank you, we appreciate you choosing our location for your stay. Have a wonderful day.
8/10 Good
Sherri
Traveled with family
Mar 18, 2024
Liked: Cleanliness, staff & service
It was an adequate space. The only chair in our room was the desk chair, which meant no straight back chairs for comfort.
The plumbing was old. The sink took a long while to drain.
Sherri
Stayed 1 night in Mar 2024
Response from LaRay Witcher on Mar 19, 2024
We thank you for your review, your feedback is very helpful. We will use it to make needed corrections.
6/10 Okay
Paul
Mar 2, 2024
Liked: Staff & service
The stay overall was what you’d expect. The room was spacious and updated. The bed was comfortable. The location was great. The bathroom wasn’t great. The sink was clogged when I got there and there was significant rust and dirt around the tub area. The hotel, while updated, is definitely older. You can hear everything through the floors and walls.
Paul
Stayed 2 nights in Feb 2024
Response from LaRay Witcher on Mar 4, 2024
We apologize for issues that you encountered at our location and thank you for leaving a review.
6/10 Okay
Jeffrey
Mar 2, 2024
First, staff was not very friendly. Second, the 2nd floor had a bad odor, but appeared clean. The property is obviously rundown with needed maintenance. Electricity went out over night along with telephone service to front desk which caused anginous for several hours. I would not pick this hotel if we return. There are nicer ones in the immediate area.
Jeffrey
Stayed 1 night in Feb 2024
Response from LaRay Witcher on Mar 4, 2024
Thank you we apologize for the power outage caused by a blown transformer. We appreciate your review and will use it make needed corrections.
On the second day of my stay, I was lockout of my room, my keys doesn’t work. On the last day of my stays. They’re a black out the whole hotel. No light and elevator not working. No emergency flush light in the room. Going to pick at 4:30 am in the morning with no lights. The breakfast was good for the first two days, unfortunately there is no breakfast on three days because of the blackout.
patrick
Response from LaRay Witcher on Feb 29, 2024
We apologize for the unfortunate issue of the transformer blowing causing a power outage, We appreciate your review & will use it to make necessary changes. Thank you have a great day.
It was a very nice place. They offer a nice pool, good breakfast, and staff was super nice. Only con was the bed was super uncomfortable.
Karen
Stayed 1 night in Feb 2024
Response from LaRay Witcher on Feb 21, 2024
We're glad you enjoyed your stay at our location, we're sorry to hear that your bed was uncomfortable. We appreciate your review and will use it to make improvements.
Hotel room had the smell of weed. They tried to cover up with spray, made it smell worse. Room was by laundry, got woke up early from the sound of the washers going. Best part about stay was the friendly front desk and that was it.
Nicole
Stayed 1 night in Feb 2024
Response from LaRay Witcher on Feb 11, 2024
We apologize for the issue that you mentioned, we appreciate your feedback.
All the staff were so nice and friendly! The hotel was quiet, comfortable, and clean.
Erika
Stayed 1 night in Jan 2024
Response from LaRay Witcher on Jan 28, 2024
Thank you for selecting our location. We're glad see that you had an enjoyable stay. Thank you for your review.
2/10 Terrible
Princess
Jan 23, 2024
Disliked: Staff & service
First off , do not book here, I wasn’t able to make my reservation January the 19th and wanted to reschedule, so the company has not issued a refund, that’s just being greedy, any upstanding company would issue a refund
Princess
Stayed 1 night in Jan 2024
Response from LaRay Witcher on Jan 25, 2024
We apologize for the issue with your reservation. We received a call stating you would be arriving late. There was no mention of rescheduling. We appreciate your review. Thank you.
This property is not new, but it was very clean. Every staff member I encountered was friendly and helpful. Reasonable price, good location for what I needed.
Amy
Stayed 2 nights in Jan 2024
Response from LaRay Witcher on Jan 22, 2024
Thank you for choosing our location for your stay, we're glad you enjoyed our clean property.
10/10 Excellent
Jacob
Business traveler
Jan 21, 2024
Liked: Cleanliness, staff & service, room comfort
The bedroom was great but the bathroom was in ill repair.
Jacob
Stayed 2 nights in Jan 2024
Response from LaRay Witcher on Jan 21, 2024
Thank you for choosing our location for your stay, we're glad you enjoyed your stay and appreciate your feedback.
Thank you, we're glad you enjoyed our hot breakfast and indoor pool. Thank you for selecting our property.
10/10 Excellent
lucious
Dec 28, 2023
lucious
Stayed 4 nights in Dec 2023
Response from LaRay Witcher on Dec 31, 2023
Thank you for choosing our location for your stay, we appreciate your review. Have a Happy New Year!
6/10 Okay
Mary
Traveled with family
Dec 27, 2023
Middle of the road
Shocked at their approach to customers. The issues come from the top. Need major changes to customer service Not one desk clerk ever said “hello.” Breakast was all processed somewhere in a factory.
Maybe standard for the area.
Mary
Stayed 4 nights in Dec 2023
Response from LaRay Witcher on Dec 27, 2023
We apologize for the issues that you encountered at our location. Its unfortunate that you didn't enjoy your stay. We thank you for bringing these issues to our attention.
We have returned to this area several times and stayed at Country Inn and Suites. The hotel is very clean, breakfast amazing, and staff very accommodating.
Suzanne
Stayed 1 night in Dec 2023
Response from LaRay Witcher on Dec 27, 2023
We appreciate that you selected our location for your stay and a thank you for your review.