Sundeck

Reviews of Hard Rock Hotel Daytona Beach

4 out of 5
Hard Rock Hotel Daytona Beach
918 N Atlantic Ave., Daytona Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 947 out of 1415 reviews" "
Rating 8 - Good. 242 out of 1415 reviews" "
Rating 6 - Okay. 103 out of 1415 reviews" "
Rating 4 - Poor. 63 out of 1415 reviews" "
Rating 2 - Terrible. 60 out of 1415 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vinod

Traveled with family and small children
Good property with a nice private beach which makes it very convenient.
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 30, 2024
Thank you for staying with us and for the great review! Hope you visit again soon!!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front, ample parking
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 30, 2024
Thank you for staying with us and for the great review! Hope you visit again soon!!

10/10 Excellent

John, Barnegat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 25, 2024
Thank you for staying with us and the great review!!

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hard Rock was phenomenal, especially poolside. Highly recommend!
Stayed 3 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great view and amazing comments! We hope you get a chance to visit again soon!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Best oceanfront hotel from St.Augustine down to Cocoa Beach by far. Hated to leave
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review and awesome comments. We hope you get to visit again soon!!

10/10 Excellent

Juan, Doral

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the live music in different areas of the hotel.
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!! Hope you get to visit again soon!!

8/10 Good

Ermyas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for staying with us and we hope you get to visit again soon!

10/10 Excellent

Seema Rani

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!! Hope you get to visit again soon!!

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!! Hope you get to visit again soon!!

6/10 Okay

Andreana

Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for staying with us and we hope you get to visit again soon!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Apr 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!! Hope you get to visit again soon!!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likey
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!!

8/10 Good

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay. Entrance to hotel for valet could be a lil bigger-tight space there and self parking was across the street. Room didn't have a trash can in the room just in bathroom but something simple that can be fixed. But overall staff was nice, room and facility cleaned.
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 17, 2024
Thank you for your great review from your recent stay and the honest feedback! Hope you get to visit again soon!

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but overpriced
Stayed 3 nights in Apr 2024
Response from Mike Bartscher on Apr 18, 2024
Thank you for the review and feedback. Have an Excellent Day!!

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 13, 2024
Thank you for the great review! Hope you get a chance to visit again soon!!

4/10 Poor

James

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff can be very hit or miss. Some came off snotty, but helpful when asked. Others plesant from the go. Did not recieve our "VIP" gift on check in, had to ask for it on last night of stay after the reminder email from expedia. A huge black mark was check out day (today as I write this). $400/night buys me from 4pm-11pm. This morning at 9am I heard a couple quick knocks at the door as I came out of the bathroom in my tighty whities, and I just had time to duck behind the wall as housekeeping opened the door, not cool. The room was close to being perfect. Very nice, but sliding door to balcony just about required the two of us to open. It was very stiff to open and close. The sliding glass door of the shower was similarly very stiff until one of the rollers fell off causing the door to drop. I put it back together as good as I could having not packed a set of allen keys. We also noted a cigarette butt on the balcony despite the "no smoking on balcony" signage. They allow pets, not a good move IMO. There is really no where outside for them to do their business for starters. I was also attacked by a pair of yappy yorkies in the hallway one night. Self parking is very easy, but it is across the street. There is a lit Ped X walk there but its fairly easy to cross anywhere most of the time. Surrounding area was pretty rough as I write this in Apr'24 Lot of closed/empty retail outlets and hotels. Sidewalks covered in sand etc. Not a lot of effort being put into keeping itclean
Stayed 3 nights in Apr 2024
Response from Mike Bartscher on Apr 13, 2024
Thank you for staying with us and the honest feedback. We will follow up with housekeeping and other departments to improve our services. Have an Excellent Day!

6/10 Okay

Joline

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Right on the beach! Amazing venue for music and the pool area is amazing!
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 10, 2024
Thank you for the review! Glad to hear you had a great time while you were here.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 4 nights in Apr 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the great review and we hope you visit again soon!!

10/10 Excellent

Joni

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not complain about 1 thing, from checkin with Gator to pool service by Mesa and bartender Tiffany. Everyone was professional, went above and beyond and made our vacation super special ! We could not have asked for better service or room. Thank you Hard Rock!!
Stayed 5 nights in Apr 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the great review and the employee shout outs!! We hope you visit again soon!!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 27, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights for the music festival. The room was nice and comfortable. The restaurants had great food. The whole experience was perfect. We will be coming back again.
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the great review and we hope you visit again soon!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 30, 2024
Thank you for staying with us and for the great review! Hope you visit again soon!!

4/10 Poor

Ernis

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
After a pay all the money to stay, I have to pay for eat and service, nothing is free there. I don’t like it… the room was to small and they said that should be dinner table when I called it but it’s wasn’t.
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the feedback from your recent visit. We will address the concerns ASAP. Have an Excellent Day!!

6/10 Okay

Tara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bar service at outside bar at restaurant was poor at first and it took 20 minutes for my luggage to be brought to room.
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the feedback from your recent visit. We will address the concerns ASAP. Have an Excellent Day!!

10/10 Excellent

Adisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel and staff, highly recommend
Stayed 1 night in Apr 2024
Response from Mike Bartscher on Apr 5, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2024
Response from Mike Bartscher on Apr 25, 2024
Thank you for staying with us and the great review!!

10/10 Excellent

Tahizy

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Apr 5, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bands off our balcony 2 nights in a row. Great shows and we had a blast. Nice pool area and a decent beach. I would definitely stay here again. Food is a little pricey, but good quality.
Stayed 4 nights in Mar 2024
Response from Mike Bartscher on Apr 5, 2024
Thank You for the great review! So happy that you got to see the bands during your stay. Hope you get to visit again soon!!

10/10 Excellent

Ricardo, Punta Gorda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for the great review of your recent visit!! Hope you get to visit again soon!!

6/10 Okay

Jiana

Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 24, 2024
Thank you for staying with us and we hope you get to visit again soon!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 31, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Arelys

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Todo
Stayed 2 nights in Mar 2024
Response from Mike Bartscher on Mar 31, 2024
¡¡Gracias por la gran reseña!!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very nice
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 31, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Linda, Yonkers

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for a short family vacation. We didn’t need to leave the hotel. The kids enjoyed the different pools and arcade. The food and coffee shop were great.
Stayed 2 nights in Mar 2024
Response from Mike Bartscher on Mar 31, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Josefina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 31, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Julie

Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 17, 2024
Thank you for your great review from your recent stay! Hope you get to visit again soon!

10/10 Excellent

Catherine M., Belle Glade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live entertainment. Food was great. Beautiful place.staff and service was top notch!
Stayed 2 nights in Mar 2024
Response from Mike Bartscher on Mar 26, 2024
Thank you for the Amazing Review! Hope you get to visit again soon!!

10/10 Excellent

TIM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean! Friendly staff, great food...wish the beds were softer unfortunately.
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Mar 26, 2024
Thank you for the great review and the feedback. Have an excellent day!!

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit disappointed with the entertainment at night...Kids under 12 were in the bar and one person band. Bar tender did advise us of another bar to go to which was awesome!!!!
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 9, 2024
Thank you for the review and honest feedback. Have an Excelletn Day!

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Parking offered a short walk across the street for $20 a day. Restaurant was great. Daily live music made it fun.
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Mar 24, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from room was great. Good entertainment Friendly staff.
Stayed 4 nights in Mar 2024
Response from Mike Bartscher on Mar 19, 2024
Thank You for the Great Review and we hope you get to visit again soon!!

10/10 Excellent

Marinette, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 16, 2024
Thank You for the great review and we hope you visit again soon!

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They Charge for parking which can be very expensive.
Stayed 3 nights in Mar 2024
Response from Mike Bartscher on Mar 12, 2024
Thank you for the great review rating! Have an Excellent Day!

10/10 Excellent

Thomas

Stayed 1 night in Mar 2024
Response from Mike Bartscher on Apr 5, 2024
Thank you for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 12, 2024
Thank you for the great review! Hope you get to visit again soon!!

4/10 Poor

Richard

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 12, 2024
Thank you for choosing to stay with us. Sorry to see that it was not an Excellent Stay. If you want to share your experience, please reach out to the hotel directly to discuss. Have an Excellent Day!

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property
Stayed 1 night in Mar 2024
Response from Mike Bartscher on Mar 7, 2024
Thank You for the great review!! Hope you get to visit again soon!!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Had to walk a bit to other places and walking was a challenge since there was so much construction going on.
Stayed 3 nights in Feb 2024
Response from Mike Bartscher on Mar 7, 2024
Thank You for the great review!! Hope you get to visit again soon!!

8/10 Good

Gloria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gift cards we received while there were difficult to use due to having to go to the front desk to print out balances before the gift shop could use them.
Stayed 3 nights in Feb 2024
Response from Mike Bartscher on Mar 5, 2024
Thank you for the review and feedback. We are addressing the gift card concerns and will be fixed soon. We hope the rest of your stay was great!

8/10 Good

Milton

Stayed 2 nights in Mar 2024
Response from Mike Bartscher on Mar 24, 2024
Thak you for the great review!