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Reviews of American Inn Hotel & Suites Delicias

3 out of 5
American Inn Hotel & Suites Delicias
Prol. Ave. Rio Florido 1001, Col. Centro, Delicias, CHIH

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 252 reviews" "
Rating 8 - Good. 90 out of 252 reviews" "
Rating 6 - Okay. 18 out of 252 reviews" "
Rating 4 - Poor. 5 out of 252 reviews" "
Rating 2 - Terrible. 7 out of 252 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was the difference VIP or regular visitor? I don't really know. I know the hotels around the region, and this is the best by far.. Don't go by the popular names, stay here and enjoy the difference.!! Keep it UP
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A clean and accessible place to stay. Love the fact it had a pool and an area to enjoy the outdoors with family and friends. The internet was a bit slow and weak..
Stayed 5 nights in Jul 2023
Response from Beat on Aug 5, 2023
Gracias por compartir su valoración. Nos complace saber que su estancia y experiencia fueron satisfactorias. Lo esperamos pronto de regreso. Atentos saludos.

2/10 Terrible

Vanessa

Stayed 1 night in Jul 2023

2/10 Terrible

Roland

Stayed 3 nights in Apr 2023
Response from Beat on May 11, 2023
Gracias por compartir su valoración. Le ruego acepte nuestras disculpas por su mala experiencia con nosotros. En ausencia de comentarios específicos, nos toca revisar que pudo haber ocurrido, y mejprar en todos los aspectos. Mientras, lo esperamos pronto de regreso, convencidos de que su experiencia va a ser postivamente diferente.Atentos saludos.

2/10 Terrible

Julio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Room was kind of ok,But No hot Water, TV and Cable were Not Working, front desk never went to check it!, breakfast, they had No plates,No tortillas, Orange juice, was like a cool Aide.😔😌

2/10 Terrible

Griselda

Traveled with partner
Disliked: Staff & service
I this hotel last minute for 1 night stay this November 2022. The reservation was under Maria Mercedes. The area, hotel and room were decently clean and comfortable, it served the purpose. However I had a terrible experience with the staff. When i completed my stay, I left behind an expensive and beautiful female winter down coat. I called the hotel asking if they could please find it and ask to hold it for Me to pick up later. I spoke with front staff Rosma. She was attentive and promise she would called me back to update me. I waited and waited and never receive a call back. I called again several hours later and Rosma answered. I asked her again about the missing coat, and she simply said ‘no one saw your coat. No missing coat has been found’. I asked her to please ask the employees again, and she said that there was no point because no one has seeing the coat in question. She stated even the floor manager and supervisor have not seen anything. Rosma, obviously didn’t care and she did nothing to really help. IT IS OBVIOUS THAT THE COAT WAS FOUND AND SOMEONE KEPT IT and the staff didn’t nothing about it. WHAT A SHAME! If you do ended up staying here, be aware and make sure that you take all of your belongings when you leave, because other wise you will not get them back! WHAT A SHAME!
Stayed 1 night in Nov 2022

8/10 Good

Rosalio

Stayed 2 nights in Oct 2022

10/10 Excellent

Anabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Waishan, WEST COVINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to have pool in the hotel, my kids had a fun time of it.
Stayed 2 nights in Aug 2022

8/10 Good

Julio, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nearby downtown, there were some nice restaurants nearby, we had a great staying.
Stayed 1 night in May 2022

10/10 Excellent

Fatima Deyanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

ROBERT

Stayed 1 night in May 2022

4/10 Poor

Angelica

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked having access to parking the first couple of days, but once the weekend came in parking was very difficult. The housekeeping staff was great at cleaning and providing anything I needed however the room itself could have been better. My last night there the bathroom is infested with red ants and I found some bug bites on my daughters foot. They offer a variety of services which was great.
Stayed 4 nights in Sep 2021

10/10 Excellent

Anabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay !! We will come back to this hotel !
Stayed 1 night in Sep 2021

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing I’m just love it.
Stayed 1 night in Jul 2021

10/10 Excellent

Vilma Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

OSCAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2021
Response from ROBERTO PACHECO on Feb 22, 2021
Agradecemos sus comentarios, esperamos verlo nuevamente.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service very clean room and excellent breakf
Stayed 1 night in Nov 2020

8/10 Good

Cristina, Cd. Juarez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. During covid they put a sticker that said if room has been sanitized. Check sheets and everything seem clean :)
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020

10/10 Excellent

Angelita

Stayed 1 night in Sep 2020

6/10 Okay

Maria

Traveled with family
Stayed 6 nights in Sep 2020

6/10 Okay

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always return id
It was all good except they never gave me my id back and now i have to go pick it up cus i am afraid they will lose it. They never called me to let me know i didn’t get it back. I had a family emergency so i completely forgot to ask for it my self but it is their job too to make sure client is ready to go.
Stayed 2 nights in Aug 2020

10/10 Excellent

Eliezer, El Paso, TX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the front desk, the guy is very professional and commited
Stayed 1 night in Jul 2020

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
very noisy outside at night. I recommend you talk to people regarding it when arriving at the hotel. Thanks,
Stayed 1 night in Feb 2020

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly service, quick check in, just quick and awsome service.
Stayed 1 night in Feb 2020
Response from AMERICAN INN HOTEL & SUITES on Feb 5, 2020
Thank you very much dear guest for your comments. For us it is a pleasure to have received it in our hotel, we hope to see you soon. best regards.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to rest and spend the night, very comfortable, nice. and quite.
Stayed 1 night in Jan 2020
Response from HOTEL AMERICAN INN on Feb 5, 2020
Thank you very much for your comments, for us in a pleasure to receive you at our hotel, we are waiting for you very soon. Thank you for your visit. Best regards

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very clean and comfortable
Stayed 3 nights in Dec 2019

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price
It was pretty good. And almost everything is new but it needs more parking lot
Stayed 2 nights in Nov 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Maribell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice just the area looks not to safe Is not a lot of options to go out and eat walking distance
Stayed 1 night in Apr 2019

10/10 Excellent

David, new york

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property...very comfortable, clean, secure...breakfast was OK but pretty basic for a mexican hotel...staff very attentive...really no complaints at all
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

2/10 Terrible

angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
The person at front desk charge me double because he can’t found my reservation
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

judith, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, swimming pool, free breakfast ! Great expierence overall!
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Kay, 79735

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Parking sucks we had to park outside the hotel exposing our belongings
Stayed 3 nights in May 2018

10/10 Excellent

Favio, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The place is fancy and very cozy. It has the amenities of a 5 stars hotel, but a low price. Even the discounted rates include all the amenities. Something not real with other hotels. STAY HERE!
Stayed 2 nights in Apr 2018

10/10 Excellent

Blanca, Juarez City; Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near to downtown
There is always a possibility to check in early .Great hotel rated and clean and nice breakfast buffet
Stayed 3 nights in Mar 2018