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Reviews of Fairfield Inn & Suites Orlando Lake Buena Vista

3 out of 5
Fairfield Inn & Suites Orlando Lake Buena Vista
12191 S Apopka Vineland Rd, Orlando, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1007 reviews" "
Rating 8 - Good. 257 out of 1007 reviews" "
Rating 6 - Okay. 107 out of 1007 reviews" "
Rating 4 - Poor. 61 out of 1007 reviews" "
Rating 2 - Terrible. 80 out of 1007 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in May 2024

8/10 Good

humberto

Traveled with family
Liked: Cleanliness, amenities
ubicacion
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Traveled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang for the buck for the location close to all major Disney attractions. Would definitely stay here again.
Stayed 4 nights in May 2024

8/10 Good

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the parking
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in May 2024

2/10 Terrible

Ramona

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have the worst experience at this hotel. The first night we were there our toilet was clogged and flooded the bathroom & the rug. It took them almost an hour to come unclogged it. My blanket was dirty . They didn't asked if we wanted another room… we needed to go downstairs and asked for it. The other room also has a few problems as well. I asked for a refund but they were giving me a hard time. I wont recommends anybody to this hotel .!!!!!
Stayed 6 nights in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Yuning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were extremely friendly - hotel was very clean. Surrounding area isn’t great, however it’s close to the parks.
Stayed 1 night in May 2024

10/10 Excellent

Shweta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was free! And it was close to the parks which made it an easy drive. They also have good food right outside and a gas station on the corner.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and the breakfast was free! It was an easy drive to Disney as well.
Stayed 2 nights in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a convenient location for a good price. Staff were excellent.
Stayed 1 night in Apr 2024

8/10 Good

daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best part of this hotel!
Stayed 3 nights in May 2024

10/10 Excellent

Senjuti Das

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved it!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ricky, Miami

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms with shuttle to theme parks.
Stayed 5 nights in Apr 2024

10/10 Excellent

Olivier

Stayed 4 nights in Apr 2024

10/10 Excellent

Johana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a close walk to everything and nice drive to the Disney parks.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veronica was amazing. Very sweet.
Stayed 2 nights in Apr 2024

8/10 Good

Sally

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, great front desk staff. Only issue was two mornings (Sat and Sun) of incredibly, phenomenally loud housekeeping staff. Just friendly happy talking and laughing, but truly so loud and at such a manic pace that it was nearly impossible for us to work at our laptops. Stayed a week, and the rest of the mornings were fine.
Stayed 7 nights in Apr 2024

8/10 Good

Lenee'

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Sandip

Liked: Staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

albania

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet in the hotel bathroom was the most disgusting thing I’ve ever seen in my life! There was thick build up in the toilet like it’s never been properly cleaned with a brush. I proceeded to take pictures and videos to show the hotel manager and when I lifted the toilet seat with a napkin I discovered feces underneath the toilet lid it was like someone had diarrhea and exploded in the toilet and it was never cleaned!! Me and my friend literally gagged at how nasty it looked and smelled. We were in shock and didn’t even allow our daughters to use the bathroom in that hotel room!!
Stayed 1 night in Apr 2024

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean affordable
Stayed 2 nights in Apr 2024

8/10 Good

Aisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good & different compared to other establishments. Please don't ever stop the full breakfast! Room was spacious & accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie, Caguas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and property, parking is difficult
Stayed 3 nights in Apr 2024

10/10 Excellent

Dayane

Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Amenities
Very clean !! Employees very friendly!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

YUSIMA

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is awesome the employees are super nice.. the area is amazing so closed to the parks and great restaurants.. the only thing i didn't like is i called at 5pm to say i was arriving late and when i got there they gave my room away and i had rented a 2 queen bed room and they had to give me a king size bed and a pull up bed that was horrible.. but everything else was awesome
Stayed 2 nights in Apr 2024
Response from FD Team on Apr 22, 2024
The issues you raise are important to us. While we're glad you appreciated the hotel and our staff, we apologize for any issues with your room. We'll look into your comments further. Please accept our apologies. We hope your next trip is more pleasant.

4/10 Poor

Hansen

Stayed 6 nights in Apr 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We were here for one night but very impressed with the hotel staff, location, and value. We thoroughly enjoyed our experience! Breakfast was excellent and having the option of park shuttles was a nice perk. All the hotel staff were kind, friendly, and proactively work to ensure you have a great stay. Thank you!
Response from FD Team on Apr 22, 2024
On behalf of our entire team at Fairfield Inn & Suites Orlando Lake Buena Vista, thank you for the fantastic review! We're thrilled to have earned your perfect rating, and we hope that it means you'll be joining us again in the future for another comfortable stay.

8/10 Good

koreen

Traveled with partner
Liked: Staff & service
The good: The staff was outstanding. Very helpful and nice. The bad: first Marriott I have ever stayed in that had an uncomfortable bed (concave feeling). The refrigerator in the room was missing the rack ends that keep stuff in and definitely had seen better days. The bathroom door was hard to shut and the room door’s deadbolt periodically stuck open. The room was clean but smelled on the musty side.
Stayed 4 nights in Apr 2024
Response from Front Desk Team on Apr 16, 2024
The issues you raise are important to us. While we're glad you appreciated our staff, we apologize for any issues with the bed as well as for any concerns about the refrigerator and smell. We'll look into your comments further. We hope your next trip is more pleasant.

10/10 Excellent

Ludis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 16, 2024
We want everyone who stays at Fairfield Inn & Suites Orlando Lake Buena Vista to have an excellent visit, so we're happy to hear that was the case with you! Thank you for sharing how much you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it smelled clean when I walked in and the beds are comfortable.
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
FD Front DeskWe want everyone who stays at Fairfield Inn & Suites Orlando Lake Buena Vista to have an excellent visit, so we're happy to hear that was the case with you! Thank you for sharing how much you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Theresa, Thank you for taking the time to leave us feedback. We're excited to hear that you had a pleasant stay with us!

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Natalia, Thank you kindly for taking the time to leave us feedback. We're happy to hear that you had an enjoyable stay with us.

10/10 Excellent

claire b

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
On behalf of our entire team, we're thrilled to have earned your perfect rating! Thank you for taking the time to leave us feedback.

10/10 Excellent

Melanie P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
Thank you for taking the time to review your visit with us! We are proud that you enjoyed your visit and hospitality. We look forward to seeing you again soon!

10/10 Excellent

CRISTIAN

Liked: Amenities
good
Stayed 1 night in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
An excellent location are fundamental to a successful trip, and to hear that this was your experience has us ecstatic. It would be our pleasure to welcome you back to Fairfield Inn & Suites Orlando Lake Buena Vista the next time you're in town, so don't be a stranger!

8/10 Good

Rulian, Kralendijk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the shower head and the elevator was so slow
Stayed 2 nights in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
The issues you raise are important to us. We apologize for any issues with the shower as well as for any concerns about the elevator. We'll look into your comments further. Our staff is always happy to assist with this. We hope your next trip is more pleasant.

10/10 Excellent

Yanny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Natalie Bastos on Apr 15, 2024
Hello, Thank you so much for your review. Thank you for choosing Fairfield Inn & Suites Lake Buena Vista and we hope to see you again soon.

10/10 Excellent

ARTHUR, LARGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Natalie Bastos on Apr 15, 2024
Dear Arthur, thank you for taking the time to leave us feedback. We're excited to hear that you had a pleasant stay with us!