Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Ramada by Wyndham Draper

2 out of 5
Ramada by Wyndham Draper
12605 South Minuteman Drive, Draper, UT

Reviews

6.6
Rating 10 - Excellent. 225 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 172 out of 1003 reviews" "
Rating 2 - Terrible. 157 out of 1003 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Shanette

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem that I had was that I originally chose the pay at property option and it charged my credit card on file and it did not go through, so I had to pay a $100 deposit. It was refundable at check-out. The staff was friendly and the place was quiet. I would definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Assistant Manager on Apr 18, 2024
Thank you for your feedback, we do apologize for the inconvenience with your payment.

8/10 Good

Rowan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant Manager on Apr 17, 2024
Thank you for your feedback

6/10 Okay

Gabrielle

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not something i would talk about but it was convenient and quick and overall not a bad experience. Older place that needs some updating for sure but just like the saying goes, you get what you pay for
Stayed 5 nights in Mar 2024
Response from Assistant Manager on Apr 15, 2024
Thank you for your feedback

2/10 Terrible

Tate

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Assistant Manager on Apr 11, 2024
Can you provide us with more details on your stay?

4/10 Poor

Nick

Disliked: Staff & service, amenities, property conditions & facilities
Late night staff was downright unfriendly and the facility itself is in dire need of an upgrade
Stayed 1 night in Apr 2024
Response from Assistant Manager on Apr 9, 2024
We apologize for any inconvenience you experienced while staying with us.

8/10 Good

Jan

The staff at the front desk were great!!
Stayed 2 nights in Mar 2024
Response from Assistant Manager on Apr 5, 2024
Thank you for your feedback

10/10 Excellent

Mitch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, especially the front desk personnel, are extremely kind and helpful. We have been staying at this hotel, as we work in the area, for multiple years. We keep coming back because of the great service and the wonderful property. I highly recommend Ramada Inn in Draper Utah.
Stayed 4 nights in Mar 2024
Response from Assistant Manager on Apr 3, 2024
Thank you for your feedback, we are happy to hear you always enjoy your stay with us. We hope to continue seeing you at our hotel!

2/10 Terrible

Amy, Kelowna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I'm not certain what smell was coming from the bathroom, my husband thinks they were cleaning with hydrochloric acid. It was terrible though. I had to keep the fan on the entire time. My allergies were through the roof sleeping there. I know its half the price of anything else in that area which is why we decided to suck it up and stay there. I think next time I would prefer to sleep in my car. It was a very short stay for us as we were heading south, but it wasn't worth the money. They also fully charged the deposit which was strange. Most places will do a pre-auth on the credit card for incidentals, so because of this is also takes twice as long to be refunded back to the card which is super inconvenient when you are on a trip!
Stayed 1 night in Mar 2024
Response from Assistant Manager on Apr 2, 2024
We apologize for any inconvenience you experienced while staying with us, we take our guests feedback very seriously, we will make sure to forward this feedback to our staff.

4/10 Poor

Eliza

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Assistant Manager on Apr 1, 2024
Can you provide us with more details?

4/10 Poor

Viviane

Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assistant Manager on Mar 28, 2024
Thank you for your feedback.

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
el servicio fue bueno
Stayed 1 night in Mar 2024
Response from Assistant Manager on Mar 26, 2024
Thank you for your feedback!

6/10 Okay

Harold

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service was mediocre, linens worn and few, hotel not so clean or up to date
Stayed 2 nights in Mar 2024
Response from Assistant Manager on Mar 26, 2024
Thank you for your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Response from Assistant Manager on Mar 26, 2024
Thank you for your feedback!

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Assistant Manager on Mar 26, 2024
Can you provide us with more details on your stay?

4/10 Poor

Doug

Business traveler, Traveled with partner
Toilet backed up. Room was dirty. Walls had stains on them. Fridge was rusted on the inside
Stayed 1 night in Mar 2024
Response from Assistant Manager on Mar 22, 2024
We apologize for any inconvenience that occurred during your stay.

2/10 Terrible

Alex

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet literally has poop in it … won’t flush! I called the front desk … and she says “the maintenance crew is gone for the day!!!! Disgusting place all together. NEVER AGAIN!
Stayed 1 night in Mar 2024
Response from Assistant Manager on Mar 18, 2024
We apologize for any inconvenience that occurred, we will look into this and make a thorough investigation to find out what happened.

6/10 Okay

Gary and Anna

Traveled with family
Disliked: Amenities
Poor house keeping service. Non English speaking staff Keys didn't work very well.
Stayed 4 nights in Mar 2024
Response from Assistant Manager on Mar 12, 2024
We apologize for any inconvenience

4/10 Poor

Cash

Disliked: Cleanliness, staff & service, property conditions & facilities
I got what I paid for. But if I did it all over again I would pay a little more to stay somewhere else.
Stayed 3 nights in Feb 2024
Response from Assistant Manager on Mar 8, 2024
Can you provide us with details on your stay?

8/10 Good

RAMONA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
I would like to see the walls in the rooms wiped clean. Better breakfast foods. Costco can't be that far away. And creamer for the coffee instead of powdered creamer is 2024 now come on!
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 28, 2024
We apologize for any inconvenience, however each hotel brand requires a certain standard for breakfast since each brand has a specific layout of how the hotel is. We cannot provide more breakfast options because we do not have a kitchen to cook food in.

10/10 Excellent

Balakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 27, 2024
Thank you for your feedback

10/10 Excellent

Frank

👌
Stayed 2 nights in Feb 2024
Response from Assistant Manager on Feb 27, 2024
Thank you for your feedback

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024
Response from Assistant Manager on Mar 20, 2024
Thank you for your feedback

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 20, 2024
Thank you for your feedback

6/10 Okay

Steven

Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 20, 2024
Thank you for your feedback

6/10 Okay

Shakaib

Liked: Staff & service
The receptionist Mr Shah is great. However the property overall is quite outdated and run down. Overall okay for a short stay.
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 14, 2024
We apologize for any inconvenience.

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent clean place to stay with ok breakfast
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

8/10 Good

raymond

Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

6/10 Okay

Blake

Liked: Cleanliness
Handy to shopping and eating
Stayed 1 night in Jan 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

2/10 Terrible

Jonathan, Wilmington

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They took my security deposit for no reason at all!
Stayed 1 night in Jan 2024
Response from Assistant Manager on Feb 14, 2024
We are sorry to hear your deposit was taken, however to clarify deposits are not returned if there are damages or smoking in the room, if your deposit was not returned and you do not know why feel free to contact the hotel with your reservation details and they can help clarify any confusion.

6/10 Okay

Cary

Response from Assistant Manager on Feb 14, 2024
Can you provide us with more details?

6/10 Okay

Char

Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

8/10 Good

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay!
The desk helpers were very nice and kind. We enjoyed our stay.
Stayed 2 nights in Jan 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here always
Perfect service and room.
Stayed 3 nights in Jan 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

8/10 Good

Jaye

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value, Great Location!
Great room, super clean and the bed was more comfortable than my own at home. Very quiet & the front desk staff was so friendly & helpful. Extended for several more days because I was so productive!
Stayed 2 nights in Jan 2024
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback, we are glad to hear you enjoyed your stay with us

2/10 Terrible

Ann

Front desk was so rude, I finally said never mind, canceled my reservation and left!
Stayed 3 nights in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Can you provide us with more details?

2/10 Terrible

Kent

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Can you provide us with more details?

10/10 Excellent

Laura

Stayed 1 night in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

4/10 Poor

Kent

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were several major problems with Ramada Inn Draper: 1) Barking dogs, pet rules not enforced 2) often noisy neighbors after 10 PM 3) no cooked breakfast 4) person at desk often spoke poor English 5) smokers congregated at the back door, cigarettes all over the ground, smoke often smelled in the hallways 6) hallway rug worn out 7) many more people in the motel than there were cars, some people seemed to be living in the motel 8) some of the residents were probably homeless, they stalked up on breakfast food each day, enough to last them all day
Stayed 5 nights in Dec 2023
Response from Assistant Manager on Feb 14, 2024
We apologize for any inconvenience you experienced while staying with us, we appreciate your feedback and take it very seriously. We will work on getting these things sorted out to prevent any further inconveniences in the future.

4/10 Poor

Debra

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I would have expected more from a Wyndham hotel. The price point is affordable, yet one should not have to live in dirty, unkempt environment. Just because something is old, doesn’t not mean it should be in poor repair and dirty. I feel like $20 a night would be more appropriate for the conditions we endured. Wyndham, you really should be ASHAMED!
Stayed 2 nights in Dec 2023
Response from Assistant Manager on Feb 14, 2024
We apologize for any inconvenience with your stay, can you provide us with more details?

4/10 Poor

Kevin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

10/10 Excellent

Harlan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside lovely, parking lot around it has holes on the roadway and should be repaired so it is not a hazard for tires and will look better, but still would give them overall 5 stars since the service team is great and inside is very spacious.
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

8/10 Good

IOAN, Maple Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Thank you for your feedback!

4/10 Poor

Jonathan

Stayed 1 night in Dec 2023
Response from Assistant Manager on Feb 14, 2024
Can you provide us with more details?

8/10 Good

Stacey, Mesquite

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, and the beds were nice. The shower and bath were good. Bring earplugs because it is right next to a very loud interstate, but that didn't bother me, I had earplugs. Continental breakfast was not the best, not enough selection, and the juices were warm. Overall I would stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Shayne

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Dec 2023
Response from Assistant Manager on Dec 5, 2023
Thank you for your feedback