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Reviews of Fundy Rocks Motel and Chocolate River Cottages

2 out of 5
Fundy Rocks Motel and Chocolate River Cottages
3471 Route 114, Edgetts Landing, NB

Reviews

6.2
Rating 10 - Excellent. 56 out of 343 reviews" "
Rating 8 - Good. 82 out of 343 reviews" "
Rating 6 - Okay. 83 out of 343 reviews" "
Rating 4 - Poor. 59 out of 343 reviews" "
Rating 2 - Terrible. 63 out of 343 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ademar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near Hopewell rocks
Stayed 1 night in Apr 2024

4/10 Poor

Holly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online, opted for pay at property. Someone phoned me from the location to take payment for the booking. Provided the card number no problem. Arrived at the location, office was closed, restaurant was closed, our entire stay. Was advertised as soundproofed cottages, but it’s just a whole cabin turned into a duplex type, normally it wouldn’t be an issue but you can hear EVERYTHING from the neighbour. We went out sightseeing and came back to the towel we used to get out of the shower, folded(still wet) back on the side of the tub and the bed made but no garbage emptied (not a huge issue, we are clean people and will gladly remove our own garbage). The toilet ran constantly, towels around the toilet on the floor. We were sitting on the old worn futon and could hear some sort of rodent type animal chewing inside the wall. We had a cockroach on the ceiling. Since there was no one in the office there was no one to call to advise or request to move cabins. The cabin on the other side had a storm door laying on the porch broken and with the winds, was afraid it would blow into our vehicle. The only positive thing about this place is the view from the cabin porch overlooking the bay and watching the tide come and go.
Stayed 2 nights in Apr 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's a two star motel and that's what you get. It is priced appropriately but it didn't feel very clean and the rooms are damp. As per the website, there are no refunds for a cancellation. Would not stay here again.
Stayed 1 night in Oct 2023

4/10 Poor

Connie

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
With Expedia.ca, I originally booked 4 consecutive nights at Fundy Rocks Motel, (Check-in Aug. 21, 2023 & Check-out Aug. 25, 2023). Realizing I was getting close to a late check-in, I called the Motel in advance, prior to arriving. The night manager gave me the room number and said the room was left unlocked with the key inside. Upon arrival, my wife went inside our room first. She came out immediately, telling me that I would not appreciate the air quality and overall cleanliness of the room. I entered the room to be aggressed with, very stale, musty and animal urine smells. After quick inspection, the bathroom exhaust fan didn’t work. There were large spider webs and a spider, on the bathroom ceiling. The brown towels were all musty. The carpet was torn in places and had years of dirt and stain with white powder thrown in some corners, either to mask the animal urine smells or to discourage ants. The bed linen was stained yellow. We called the night manager/front desk immediately. He offered us to look at another vacant room, which was left unlocked. The room, a few doors away, smelt much the same. The only plus was that the bathroom exhaust fan worked. We decided to stay with the room we were given because it was getting late to move our belongings. I asked the night manager about cancelling the rest of our stay after the night and he insisted that I wound have to deal with Expedia because the reservation was made through them. I gave up that evening trying to get through

6/10 Okay

Thomas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No staff available! WiFi & phone not available & no one to fix until after 3 pm the next day. Room itself was ok but someone should be available for guest's concerns.
Stayed 2 nights in Sep 2023

6/10 Okay

Virginia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite the only thing i didnt like was the wifi was not working
Stayed 1 night in Sep 2023
Response from dw on Sep 3, 2023
sorry about the wifi we are installing a new booster

6/10 Okay

Johanna

Stayed 1 night in Aug 2023

8/10 Good

Ken

Traveled with group
Exactly what I expected from a budget motel. People comment that it is in need of some TLC. Well yes it does, but I have never stayed in a budget motel that didn't. The staff are super friendly and the beds were comfortable.
Stayed 2 nights in Aug 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is excellent and the staff are great. The property has insufficient WIFI - we were told our room was too far away to expect consistent WIFI - yet we were in the main building. Also they list laundry facilities yet we were told that was only if their staff wasn’t using it and only between 7:30-9:30 am. If they cannot provide these services they should not list them.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeremy

Traveled with family and small children, Traveled with group
Liked: Amenities
We were travelling for the day and decided to stay here. Room was perfect, staff were friendly, and reasonable for the price. Would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant , the hummingbirds, the employees were so very friendly and accommodating. The only thing we did not like was the moldy musty smell in the room and on the towels.
Stayed 6 nights in Aug 2023

6/10 Okay

Pamela

Traveled with family
Liked: Staff & service
Great stay but needs lots of TLC
The service is amazing here, the staff are so friendly! The food in the restaurant is also very tasty and hot! The fresh baked goods are fantastic, especially the biscuits! This motel is close to Hopewell Rocks Park and lots of lovely little shops in Edgetts Landing and Hillsborough! But our room smelled like cat pee which was very disappointing and gross. The bed was way too firm, and the sofa is outdated and getting kinda sad looking (worn), you sink into it when you sat on it. The whole place needs an update as things are starting to look a little disheveled outside and inside.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was perfect for one night of camping. The food was absolutely delicious!!
Stayed 1 night in Aug 2023

8/10 Good

Helene

Stayed 1 night in Jul 2023

6/10 Okay

Tim

Traveled with family
Liked: Amenities, property conditions & facilities
The location is in a beautiful spot and close to some amazing sites. Although they did charge us twice for only 1 nights stay, I am sure a phone call will fix the situation.
Stayed 1 night in Aug 2023

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Hopewells Rock Great parking Great food Cute motel
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Liked: Property conditions & facilities
Nice pleasant place
Stayed 1 night in Aug 2023

6/10 Okay

Jason

Liked: Staff & service
Many electrical plugs in bedroom in operative
Stayed 1 night in Aug 2023

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is in a beautiful location, however it feels like there has been a couple decades of neglect. Patchy tough up paint on the walls, carpet stained and lifted in areas, bathroom fan doesn't work, blankets on the bed that are stained and have holes in them. Overall did not feel worth $155 For a room not even facing the bay of Fundy
Stayed 1 night in Aug 2023

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Way over priced for the facilities. No air conditioning. Fan on the ceiling almost fell out when we put it on faster. Room was extremely hot. No breeze from the only window. Restaurant was supposed to be open till 9pm. We returned from our excursion at 8:15 and it was closed. Nothing close by and the office doesn’t have any food supplies other than chips. So no dinner that night. (Plan ahead). Breakfast was good the next morning. Staff were friendly. Rooms were extremely basic. TV sitting on top of the fridge with the cable box underneath. Very janky.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness
Average spot
Stayed 1 night in Jul 2023

10/10 Excellent

jeff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Gloria

Traveled with family
We paid much higher for the same room than the price cost on that date we checked in.
Stayed 1 night in Aug 2023

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, staff & service
It was ok but could have been way better
It was ok... but could have been way better the fridge was not working in room and when we arrived the door was open so it was sooo hot in the room and the flyes and had a cat urine smell really expensive for what it was Staff was awsome and food was good but pricey for extras
Stayed 2 nights in Jul 2023

8/10 Good

Priyu

Stayed 1 night in Jul 2023

2/10 Terrible

Kimberly

Booked a room on Expedia and when we arrived, the male attending the front desk was extremely rude and told me he didn’t have a room for us, in spite of my having a reservation # etc. Refused to even look at my booking information. No explanation, no apology, just a big attitude. After 12 hrs of driving to get there he didn’t offer us any assistance to find a new place. Was less rude to my husband, but still less than helpful and not apologetic.
Stayed 2 nights in Jul 2023

8/10 Good

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Cottage was clean and neat. Dining available on site with a patio and an ice cream hut. Pool on site. Cottages have fire pits stocked with wood. Laundry facilities nearby. Pet friendly
Stayed 2 nights in Jul 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
No wifi in room but managed to go near office to get signal. Router defenitely need a boost to cover all rooms. But happy for the rest. Lady at office is a saint! She manages the check-in desk, the boutique, the restaurant ie; takes orders, cook, serves, clean tables and cash the addition. She defenitely needs a rise.
Stayed 1 night in Jul 2023

2/10 Terrible

Philip

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure how to give a star rating for this place as I can't remember the last time I stayed somewhere that had no A/C. That to me is a 1-star right there, but should I blame myself for not catching that A/C wasn't listed under amenities? Seriously, who knew you had to check if a place in Canada has A/C in 2023? Fortunately it was only 28C and humid the one night we stayed there. Aside from this, the manager (Owner?) appears to barely want to interact with his guests, simply advising he had charged our card and the key was in the room and then we saw a sign telling us to leave it there when we left. The room was dingy, dirty, and in poor repair with a towel lying on the floor behind the toilet for some reason. If we hadn't arrived so late I think we would have just considered the $155(!) we paid as a sunk cost and went elsewhere but we were tired enough to stay. No breakfast included but a menu saying we could pay an outrageous price for one if we wanted to. No thanks. The only positive, it is close to Hopewell Rocks which is where we wanted to go.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Very friendly staff, lovely experience seeing the humming birds feeding outside the restaurant.
Stayed 1 night in Jul 2023

2/10 Terrible

MICHELLE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting, damp, dirty, smelly carpet throughout the room. Mildewed sheets and towels. Room had a very odd smell. I realized the carpet was damp when I walked on it in my socks. An awful experience.
Stayed 1 night in Jul 2023

6/10 Okay

Irene

Liked: Staff & service
No air condition bathroom was very outdated toilet leaking musty smell poor tv Chanel and poor internet
Stayed 1 night in Jul 2023

4/10 Poor

Isha Jean

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very nice however our stay was not so comfortable it was too hot and their ceiling fan is not helping. Sheets smells. But over all not too bad
Stayed 2 nights in Jul 2023

10/10 Excellent

Lee Anne

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for a pet friendly hotel in hopewell cape. I ended up renting a one bedroom cottage at the Fundy Rocks hotel. It was clean and had everything I needed. There is a restaurant and my favourite dish was the lobster roll! Although there is also a pool, I didn’t go in it but other guests took advantage of it. The hotel is a 10 minute drive to Hopewell Rocks which was the main reason I was in the area.
Stayed 3 nights in Jul 2023
Response from dw on Jul 17, 2023
Thanks for the positive comments, we are HAPPY that you enjoyed your visit,please visit us again, and have a safe holiday

6/10 Okay

JORDAN

Stayed 1 night in Jul 2023

6/10 Okay

Nicholas

Traveled with partner
Is a decent little spot if you're driving through and looking for a place to sleep a night. No a/c in the room, which made sleeping uncomfortable in 30 degree weather plus humidity. Another uncomfortable side affect of this, is that everything in the room felt super moist, and the bathroom floor was always wet. Oh, and i spent $50 on the dining room on breakfast for 2 people that was only so- so.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was by far the worst place I have ever stayed at, and that's saying something. Room 25 smells so strong of dog pee and product to try and hide the dog pee that we couldn't even stay in the room, we slept in the car. The room had dead bugs in it and an infestation of red ants outside. I definitely wouldn't call the room clean. The receptionist was nice though and they appear to be trying to renovate.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept neat and very friendly
Stayed 1 night in Jul 2023
Response from dw on Jul 17, 2023
Thanks , please come again,have a safe and wonderful holiday

4/10 Poor

visa

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Myrna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Because of the terrible high humidity bathroom floor especially slippery!! No fans in the rooms . Towels smelt awful. No air conditioning! Wifi was off and on . Nice to be close to the Hopewell Rocks .Staff pleasant.
Stayed 2 nights in Jul 2023

6/10 Okay

Joe

Disliked: Cleanliness
Convenient dining on premises. The breakfast was good, lots of choices and reasonably priced
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was really nice and accommodating but the motel needs to be updated big time
Stayed 1 night in Jul 2023

2/10 Terrible

Vijay

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seems the property was never updated from the 50s. We ran out of hot water after two people showered and other two had to wait until next morning. The shower had water/debris build up from decades of use. Towels were unclean. They were dark brown colored instead of the usual white to hide the imperfections. The Cottage had an old kind of smell. We checked into another hotel after a night of stay without any refund. Not worth the money. Ended up losing a night's fee. Pool is horrible. Never felt like going. Friendly staff was the only good thing. Slow Wifi and the list goes on...
Stayed 2 nights in Jun 2023