BEWARE!!! This property should not even be listed as an option from Orbitz. When we walked in to the “hotel” finding the front desk was difficult, asked a casino worker and she said “over there!” And walked away. It was not just over there, it’s hidden in a back corner of the dingy, musty, old casino with no signs. The front desk staff were not anymore helpful than the aforementioned staff.
Once we got our room number I asked if they had a cart that we could use to get our stuff inside, he simply said look around. Upon looking, to my surprise, there was not a cart or a helpful worker in site. We decided to look at the room prior to lugging in our bags. The room is very old, terrible lighting, dirty carpet, bed had stains, and smelled musty. At this point we went to the front desk and informed him of our finds and explained that we aren’t willing to try another room given what the rest of the facilities looked like. He said have Orbitz call and we can refund you.
Orbitz tried to contact this property for 3 days with no answer! I also tried, no answer. This property is old and run down and so are their employees. To top it all off, all their restaurants and shops on site are closed, so you don’t even get everything that’s mentioned on their “amenities” list. I wouldn’t stay here if someone paid me!!