Exterior

Reviews of Sleep Inn Fayetteville North

2.5 out of 5
Sleep Inn Fayetteville North
728 Millsap Rd., Fayetteville, AR

Reviews

7.8

Good

Rating 10 - Excellent. 162 out of 508 reviews" "
Rating 8 - Good. 204 out of 508 reviews" "
Rating 6 - Okay. 68 out of 508 reviews" "
Rating 4 - Poor. 40 out of 508 reviews" "
Rating 2 - Terrible. 34 out of 508 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Dans

My hotel room smelled stuffy. The air did not come on often during the night and it was hot. I did not sleep. The shower stall is too small and the toilet is low to the floor. TV was too dark to see.
Stayed 3 nights in May 2024
Response from Hotel Responds Team on May 24, 2024
Good afternoon, We apologize to hear that you had concerns with your room during your stay. We will have maintenance check on these concerns as we want all our guest to have a pleasant stay while they are with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Dear John,Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We are glad to see that you enjoyed your stay with usYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Lynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital. Restaurants and shopping close by.
Stayed 1 night in May 2024
Response from Hotel Management on May 20, 2024
Dear Lynn, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Ginny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Fayetteville & Springdale. The price was nice!
Stayed 2 nights in Apr 2024
Response from General Manager on May 15, 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We hope to see you again soon.

8/10 Good

MARIA

Traveled with family and small children
All good
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Alexandre, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and very friendly
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 13, 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the small room and small shower and plenty of towel bars
Stayed 1 night in May 2024
Response from Hotel Management on May 8, 2024
Thank you Deborah for letting us know about your stay.

10/10 Excellent

Cameron

Stayed 2 nights in Apr 2024
Response from Hotel Management on May 23, 2024
Dear Cameron,Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We are glad to see that you enjoyed your stay with usYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This was good for the price. Clean, basic accommodations. I’d stay there again.
Stayed 1 night in Apr 2024
Response from hotel management on May 8, 2024
Thank you Kevin to let us know about your recent stay with us. We are glad to here you enjoyed your stay and look forward to having you here with us again.

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chili's and sister hotel which allows you to use computer and printer. Room was comfortable. Like having refrig and microwave. I feel that hotels with few guests should space the rentals further apart. Our next door neighbors had their tv on most of the night while we were trying to sleep. Just one room apart would have helped.
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 8, 2024
Thank you Veronica for letting us know about your stay.We do normally try to space out our guest when the hotel is not full. The room type you had booked there are only a few in the hotel and another guest had booked the same room type which is why you had a neighbor next to your room. We apologize that they had their tv on all night. If you stay with us in the future please always feel free to contact our 24hr front desk staff if you have any issues/concerns

10/10 Excellent

Laquinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on May 20, 2024
Dear Laquinta, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Carla

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel numerous times and have enjoyed it each time. It is close to the facility I am competing at, and has a lot of dining options.
Stayed 2 nights in Apr 2024
Response from Dana Morrow General Mnaager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very reasonable price and impressed with how clean it was.
Stayed 1 night in Apr 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location to stay at while visiting your university of Arkansas college student. So convenient to restaurants and Sam’s club.
Stayed 1 night in Apr 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Teresa, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice shower and convenient towel bars
Stayed 1 night in Apr 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Juan and Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and safe
Stayed 1 night in Mar 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Dana Morrow General Manager on Apr 17, 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Carla

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and quiet hotel. They have good coffee and breakfast choices.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Hello Carla, Thank you for letting us know about your recent stay with us. We are pleased to hear how much your enjoyed your stay. We look forward to having you with us in the future.

6/10 Okay

Ethan

Liked: Cleanliness
Wasnt a fan of the 100 dollar cash deposit. After being super tired and pulling in late, it was a huge frustration to leave and find a bank to use their atm.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 18, 2024
Hello Ethan, We apologize about the cash deposit requirement and understand that this can be frustrating. The information is detailed on the website. We usually contact guest that will need the deposit but was unaware as there was only a phone number listed on your reservation. I will also discuss with the staff to remind them that I have authorized the deposits to now be placed on cards as I understand not everyone carries cash on hand. I apologize if this was not disclosed to you.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracee Garrett is amazing. She is so helpful and always willing to help. She helped us with an amazing room and breakfast. She works so hard and we told her that we would be coming back to the Sleep Inn because of her-se deserves a raise!!! The breakfast was delicious!!!
Stayed 1 night in Mar 2024
Response from GM on Mar 13, 2024
Dear Julie, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you General Manager

10/10 Excellent

Katie

Traveled with partner
Liked: Amenities
No issues. Take note there’s not a fridge in the room, otherwise bed was super comfy. Shower was amazing with great water pressure and temperatures.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Katie, Thank you for letting us know about your stay. We are working on placement of mini fridge in every room. We are glad to hear that you enjoyed the showers water pressure/ temperatures and that you found our beds to be comfy. We hope to see you again on your next trip in the area.

2/10 Terrible

Marilyn

I booked the stay for a friend. She never made it due to weather. Her bus was delayed by a snowstorm.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
We are sorry to hear that your friend was unable to make it during the weather. We are unsure the details of the reservation as we are not finding a reservation in your name and we have no information on your friend.

8/10 Good

Timothy Hughes

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from General Manager on Jan 18, 2024
Thank you for taking the time to rate your stay on Dec. 2nd, 2023. We appreciate you and hope to see you again when your in the area

6/10 Okay

Heather

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
At first really happy with the hotel. After getting settled into bed noticed the sheets are either not fresh or the washing system is dirty as I’ve found several different types of hair in the sheets. I have long black hair the types I’m finding are not mine and I’ve only just pulled the bedding off. My son and I are already settled in for the night and I don’t want to make a fuss about it.
Stayed 1 night in Nov 2023
Response from Asst General Mgr,Tracee Garren on Nov 18, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Fayetteville North.On behalf of our entire team, I would like to apologize for not fully meeting your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Asst General Mgr on Nov 22, 2023
Thank You Steven for taking the time out to respond to our survey your response is very important to us please rest assure that we will use your response to our benifit.

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Asst General Mgr,Tracee Garren on Oct 25, 2023
Hello Valued Guest, Thank You for taking time out to respond to our survey for our hotel we appreciate you and we hope to see you again!

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Asst General Mgr,Tracee Garren on Oct 25, 2023
Hi Christy, Thank you very much for taking time to rate our hotel here at Sleep Inn we really value your opinion. We hope to see you again!

8/10 Good

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest your head.
It get's the job done for a relatively cheap price.
Stayed 1 night in Oct 2023
Response from Asst General Mgr,Tracee Garren on Oct 15, 2023
Hello Valued Guest, We are really pleased that you a great stay here with us at Sleep Inn we strive to have great hospitality for our guests.Thank you for filling out our survey.

4/10 Poor

Frank

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Sleep Inn never received our reservation and had to contact Hotels.com for verification. We ended up in a room with double beds. We were not offered to move to a king size for the duration of our stay. Housekeeping is not offered daily, so we had to take towels downstairs and request fresh linens and coffee for the room. We never once saw a manager on the premises. The breakfast was excellent! Overall, I don't think stating there again.
Stayed 7 nights in Oct 2023
Response from Dana Morrow on Oct 12, 2023
unfortunately, your reservation did not come through to the hotels system but we did honor the reservation. We show that the reservation was booked for a single queen bed room (we do not have king beds on this property) not all queen beds have fridge and microwaves. We did not have the room type you had booked so we upgraded the room type to a double with the fridge and microwave. We do put the housekeeping service is upon request on the inside of every key card packet and had we known we would have been more than happy to provide housekeeping service. It might have been hard to noticed management as we were actually covering the morning shifts on the front desk and taking care of the breakfast each morning the dates of your stay. We are sorry that you feel we did not do our best to take care of you during your stay

2/10 Terrible

Isidro

Stayed 1 night in Oct 2023
Response from management on Oct 12, 2023
we are sorry you feel your stay was not a 10 out of 10

8/10 Good

Taylor Erskin

Stayed 3 nights in Oct 2023
Response from Asst General Mgr,Tracee Garren on Oct 25, 2023
Hello Valued Guest,Thank You for taking time out to respond to our survey for our hotel we value your opinion and we hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Asst General Mgr on Oct 1, 2023
Thank you for your great rating we appreciate you staying with us and hope you return have a great day!

10/10 Excellent

Anyhomy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
B- B-BBQ trip
Place was very clean . Staff was very helpful. Good neighbor hood. Reasonable rates . Would definitely stay there again.
Stayed 3 nights in Sep 2023
Response from Asst General Mgr on Sep 28, 2023
Thank you so much for staying with us we are so glad it was pleasurable we hope to see you again!

10/10 Excellent

KELLY, Westborough

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Chilis. Extremely clean, comfortable beds, shower is amazing. Breakfast is amazing, scrambled eggs, sausage biscuits, cereal, yogurt, hot coffee, yogurt, danishes, apple, orange juice to name a few. Professional staff. I highly recommend to stay here.
Stayed 1 night in Sep 2023
Response from General Manager Dana Morrow on Oct 12, 2023
We greatly appreciate you taking the time to let others know about your stay and how much you enjoyed lodging with us from the beds, cleanliness, the breakfast and out staff. We hope to see you again on your next trip to the area

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023
Response from Asst General Mgr,Tracee Garren on Sep 16, 2023
Hello valued guest,Thank you for taking time to rate out hotel ,your opinion is valuable to us and we hope to see you again.

2/10 Terrible

Jeffrey, Cambridge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on Oct 12, 2023
We are sorry to see that you did not enjoy your stay more. Wish we had some feed back to know were we went wrong.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Management on Oct 12, 2023
Thank you for taking the time to rate our hotel. We sorry that we did not provide great enough service to receive a 10 out of 10.

8/10 Good

Danely Andrea Bravo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being right next to the freeway, the room was quiet and lovely! The only thing I wish could had been different was the temperature setting on the AC unit in our room. We were too warm at night and unfortunately, couldn't set the temperature lower than 65 degrees. It made it difficult to fall asleep. Overall, good stay with a very comfortable bed.
Stayed 2 nights in Aug 2023
Response from Tracee Garren-AGM on Aug 26, 2023
Dear Bravo,I am pleased that your stay was pleasurable over all as far as the A/C units unfortunately they are only able to go to a certain setting on temperatures.We do value your input and hope to see you again!

6/10 Okay

Bob

Business traveler
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Asst General Mgr,Tracee Garren on Aug 27, 2023
Hello Valued Guest,Thank you for taking time to fill out the online survey, your rating is valued .

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Asst General Mgr, Tracee Garren on Aug 20, 2023
Hi Meg, Thank you for taking time to rate our hotel we appreciate your business and look forward to seeing you again.

8/10 Good

Chez

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Asst General Mgr,Tracee Garren on Aug 17, 2023
Hi Chez,Thank you for taking the time to rate our hotel.Look forward to your future buisness.

2/10 Terrible

Brian

Stayed 1 night in Aug 2023
Response from Asst General Mgr,Tracee Garren on Aug 17, 2023
Hi Brian, I am sorry that we did not meet your expectations what ever that may be we will strive to make it better.

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Asst General Mgr,Tracee Garren on Aug 11, 2023
Thank you John we appreciate your participation in the review you left.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very, very nice and informative
Stayed 1 night in Jul 2023
Response from Asst General Mgr,Tracee Garren on Aug 17, 2023
Hi Patrick,I am so pleased to hear that the front desk staff was very informative for your needs we strive to give our guests the best customer service.

8/10 Good

Debbie

Stayed 2 nights in Jul 2023

6/10 Okay

Sam

Business traveler
Liked: Staff & service
The staff was excellent and without them the rating would be worse. The room was OK. the AC worked OK. The breakfast was underwhelming. Glad it was for 1 night only.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Dear Sam,Thank you for your feedback. We appreciate your positive comments about our staff and their service. We apologize for any shortcomings you experienced. We value your input and will use it to improve our services for future guests.We hope to have the opportunity to provide you with a even better experience in the future.Sincerely, Hotel Responds Team

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023